denise lones: Community Service Client Appreciation Events - 03/27/15 09:29 AM

Community Service Client Appreciation Events
I am often asked what kind of client appreciation events are the most successful. I am a big fan of client appreciation events because they give you an opportunity to reconnect with your past clients. It is a time to celebrate your clients and to thank them for their business and loyalty.
I have helped agents plan and hold dozens of different types of events and I enjoy helping an agent find the right type of event for their personality and clientele. While most events include a nice venue, good food and some form … (0 comments)

denise lones: Low Inventory & What You Can Do About It - 03/20/15 01:18 PM

Low Inventory & What You Can Do About It
It is no surprise to anyone that has been following the real estate industry over the past five years that we have arrived at a time of historically low inventory levels. When you take out all the short sales and foreclosures that used to make up a big part of the inventory and you sprinkle in a whole lot of eager buyers and you factor in the lack of new construction, you have the perfect storm for a low inventory market.
Real estate agents are experiencing multiple offers that they … (4 comments)

denise lones: What Have You Mastered Lately? - 03/13/15 10:15 AM

What Have You Mastered Lately?
Have you ever wondered why some agents seem to do so well in real estate while others seem to struggle continuously? What I have learned over the years of coaching and training agents is that real estate is a profession that allows for individuality and uniqueness. It also is a profession that attracts independent souls who want freedom and flexibility in their work life. The real estate agents that seem to do the best are the ones that have mastered an area in their business.
The key to success in anything is to develop … (0 comments)

denise lones: 10 Ways to Boost Your Business Any Time of the Year - 03/06/15 09:50 AM

10 Ways to Boost Your Business Any Time of the Year
If you find yourself feeling that you aren't where you need to be in your business, I have some great ideas to help you take action and get you moving forward. The key to mastering any business or even sport is to keep taking the action you need to improve. Many real estate agents get stuck and stop making progress because when they don't see immediate results. However, if you focus on the action rather than the results, the results will come.
Here are 10 ideas to jumpstart … (2 comments)

denise lones: Imperfect Homes in Otherwise Perfect Areas - 02/27/15 11:14 AM

Imperfect Homes in Otherwise Perfect Areas
I cannot tell you the number of times I have worked with a buyer who had a, "discerning eye," or to put it more bluntly - who were "picky!"
Well, they should be picky! They are about to make what is likely their biggest investment to date. However, when "picky" gives way to "unrealistic" then it is time to have a difficult conversation and possibly introduce alternative options.
Throughout the country, we are experiencing inventory shortages which translate to lack of options for many buyers in competitive price points or areas. There are … (2 comments)

denise lones: Custom Homes on the Rise Could Spell Opportunity - 02/20/15 01:06 PM

Custom Homes on the Rise Could Spell Opportunity
Custom homes have always been a part of any real estate market and will continue to be. The number of homes being built on an owner's land with either the home owner or builder acting as the general contractor jumped significantly in 2014. Is it that we are all watching too many home improvement shows and the mystery of building is being simplified or is it because the demand has risen so dramatically? I would say it could be a little bit of both.
The National Association of Home Builders (NAHB's) … (0 comments)

denise lones: Generational Housing Needs and Their Effect on the Market - 02/17/15 01:15 PM

Generational Housing Needs and Their Effect on the Market
There are four distinct generations that are changing the types of homes in demand today. They include these generations:
The Silent Generation: born 1925-1945
Baby Boomers: born 1946-1964
Generation X: born 1965-1980
Generation Y: born 1981-2000
Each of the generations have very specific housing needs which require updated floor plans. This is creating both challenges and opportunities in the real estate industry. These new demands for specific space include more storage and work space, outdoor living spaces, and guest or extended family guest quarters (next generation living space). The demand for remodeling has … (2 comments)

denise lones: An Organized Mind Is A Powerful Weapon - 02/06/15 10:08 AM

An Organized Mind Is A Powerful Weapon
I have worked with many agents over the years and I can assure you that many of those agents were in a state of complete disorder when I met them. Disorganization at work, at home, in their personal space and especially in their mind creates a level of stress that is not good for a self-employed business owner.
When an agent can stop long enough to address their state of disorganization and work towards a plan for it then amazing things can happen in their business. Here are some steps to take … (0 comments)

denise lones: The Link Between Personal Space & Business Success - 01/23/15 01:10 PM

The Link Between Personal Space & Business Success
Organization of any kind comes easy to some and not so easy to others. Most real estate agents are juggling many different clients at one time and find it hard to think about organizing anything other than their time to manage their clients.
But when you calculate the amount of time that is wasted or lost due to not only a disorganized office or inefficient filing system, but also possibly your closet or bathroom drawers, you might want to rethink how disorganization in both your personal space and office space can affect … (5 comments)

denise lones: Starting Over in Real Estate - 01/16/15 01:19 PM

Starting Over in Real Estate
Many agents have told me that if they had only known how to do things a little differently when they first started in real estate, that it would have saved them a lot of time and money in their business. When the opportunity comes, some will seize that chance to implement those tools and systems they have always wanted. I have personally witnessed many these "start overs" by individual agents over the years. The impact of this type of business reboot can be huge.
A "start over" is when you decide to change the … (4 comments)

denise lones: Generational Differences in Housing - 01/09/15 09:40 AM

Generational Differences in Housing
As a real estate professional your job is to know your market and to know your clients. Understanding the needs and preferences of buyers today is critical in providing exceptional service to your clients and making their home-buying experience an effective and pleasant one.
The two buyer groups that are dominating the buyer market pool are Baby Boomers and Generation X, with Millennials coming on strong to the home buyer scene.
Baby Boomers born 1946 – 1964 Generation X born 1965 - 1980 Millennials born after 1980 Knowing who you are working with and their … (5 comments)

denise lones: The Best Way to Boost Your Credibility - 12/19/14 02:44 PM

The Best Way to Boost Your Credibility
It was almost fourteen years ago to the day that I first discovered one of the most powerful marketing tools I've ever used in my marketing career. No matter what new company or real estate agent or business I find myself involved with, I try to convince them to use it - because it works.
What is it? Articles!
Writing articles - whether in the form of a mailed-out article to your database or for local newspapers, trade journals, websites, or magazines - adds to your credibility because of the implied third-party … (3 comments)

denise lones: 2015: The Year for Rules in Your Real Estate Business - 12/12/14 10:47 AM

2015: The Year for Rules in Your Real Estate Business
While it is always a good idea to make goals for your business, usually there are - or should be - a set of rules to go along with that. For example, if your goal is to increase the number of referrals you had last year by 10%, you need to establish some rules around what you do for following up with your database in order to stay top of mind to those potential referrers.
But what about rules for your clients? Your rules should also include standards for … (0 comments)

denise lones: Connect with Your Clients with an Annual Client Review - 12/05/14 01:25 PM

Connect with Your Clients with an Annual Client Review
The holiday season is a great time for people to connect and reconnect with each other. Every year at this time agents ask me what they can do to connect with their clients in a big way during the holidays.
While I do agree that it is nice to get a holiday greeting of some sort, I feel it is much more productive for your business to focus your energies on making a strong impression that pertains to your client's real estate investment - their home. Therefore, I encourage agents … (1 comments)

denise lones: One Person Can Make a Huge Difference - 11/21/14 08:38 AM

One Person Can Make a Huge Difference
Recently, I traveled to New Orleans to speak at the National Association of REALTORS® Convention for the Women's Council of REALTORS®. I had never been to New Orleans before and was excited to see what was in store for me there. I traveled with Shauna from my company and we stayed at a hotel that had a restaurant that we frequented daily for breakfast.
The first day we arrived in the restaurant, we were pleasantly surprised at the great service we received from our server, Byron. But Byron didn't just provide good … (1 comments)

denise lones: Six Tips for New Agents - 11/14/14 10:53 AM

Six Tips for New Agents
Our industry has seen an influx of new agents over the last year. I was absolutely energized by the number of new agents who were at the National Association of REALTORS® Conference this last week. In fact, I had a few agents stop by our booth who had not yet even received their license yet! Those new agents we spoke with wanted to know what we would recommend for people who are just getting started in real estate.
My advice to them might surprise you.
I remember being a new agent. I remember my … (3 comments)

denise lones: Remodeling Hits an All-time High! - 11/07/14 03:10 PM

Remodeling Hits an All-time High!
People ask me all the time about my personal formula for home remodels, but in my experience every project and every home is unique. I let each home visually tell me how it needs to be changed. For some remodels a complete new kitchen is in order, while other kitchens can be transformed with new countertops, backsplash, and cabinet re-facing. For some homes the outdoor landscaping is as important as the changes that will be made inside the house. It all depends on the home, the location and the market demand at that moment.

denise lones: QRM Mortgage Rule: What You Need to Know - 10/31/14 11:04 AM

QRM Mortgage Rule: What You Need to Know
In 2010 the federal government enacted the banking reform bill developed to address the financial crisis and the number of homeowners who lost their homes due to too liberal lending practices. While additional regulations were needed, the result was that many of the resulting lending requirements were too strict and due to "risk retention" requirements that were not only expensive, but caused many would-be homeowners to not qualify for loans based on these new requirements.
The Federal Deposit Insurance Corporation (FDIC) is the first in a number of regulators to release … (0 comments)

denise lones: The Secrets to Targeting a Geographical Farm - 10/27/14 09:53 AM

The Secrets to Targeting a Geographical Farm
Many agents who think about targeting a geographical farm choose that farm based on what they think will produce best results, but without verifying that research this may not actually be the case. Other agents like the idea of farming their own neighborhood because it is convenient and people may already know them from that farm area, but you still have to do the research required to verify that the farm you live in is a viable farm in terms of sales.
There are many parameters one should consider before selecting an … (2 comments)

denise lones: Don't Let Vertical Homes Shrink Your Buyer Pool - 10/17/14 10:32 AM

Don't Let Vertical Homes Shrink Your Buyer Pool
During my Club Zebra call this week, I had a wonderful question from my client Laurie Way about how to market and sell unique properties. She mentioned that she often has multi-level properties listed, which are abundant in her Seattle real estate market. Her challenge is that open houses are not effective as the open house format because potential buyers are tiring from the number of stairs instead of focusing on the other great features of the property!
This question took me right back to my days of selling new construction, … (1 comments)

Denise Lones, CSP, MIRM, CDEI - Real Estate Coaching & Branding (The Lones Group, Inc.) Rainmaker large

Denise Lones

CSP, MIRM, CDEI - Real Estate Coaching & Branding

Bellingham, WA

More about me…

The Lones Group, Inc.

Address: 2200 Cornwall Ave., Bellingham, WA, 98225

Office: (360) 527-8904

Email Me

Join Denise Lones each week as she looks at the world of real estate and the world at large from customer service to the importance of listing presentations in a one-on-one style. Denise has more than 20 years of experience as a successful agent, broker, trainer and coach. Denise is someone in the know when it comes to real estate.




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