Clear Lake Texas Real Estate

By
Title Company - Heinrich Group
Some people spend an entire lifetime wondering if they made a difference in the world. But, the Marines don't have that problem' -- Ronald Reagan I have another quote that I would like to add AND....... 'If we ever forget that we're One Nation Under God, then we will be a nation gone under' Also by.. Ronald Reagan One last thought for the day: Winners Make it Happen, Losers Let it Happen!

ARCHIVED BLOG POSTS

2010 

Strategies to Deal with an Unsatisfied Customer   Customer service is the backbone to every business, right? So why do the majority of retail people lack customer service skills? I believe the root of the problem lies in the fact that many organizations do not teach their employees how to deal wi...
Posted over 3 years ago
The Ten Commandments of Great Customer Service - Part 1 Know who is boss!    •1.)    Know who is boss.  You are in business to service our customers needs, and you can only do that if you know what it is our customers want.  When you truly listen to our customers, they let you know that they want...
Posted over 3 years ago
I came across this tip over the weekend and decided to share it with everyone. TIP OF THE DAY: Let Your Customers Define Good Service A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activit...
Posted over 3 years ago
Attitude-tips in the workplace    Learn active listening skills.  Hearing is often mistakenly confused with listening.  Hearing is simply a biological function, while listening is a learned skill. Superior customer service in our industry is dependent on effective listening.  Excellent listening ...
Posted over 3 years ago
If you've ever made an informal bet with a friend, you may have asked a third person to hold the money until the wager was resolved. When you take out a mortgage to buy a home, you're doing something similar by opening an escrow account. How it works When you put money in escrow it is held by a n...
Posted over 3 years ago
      Reminder: Holiday Happenings  at Bay Area Habitat for Humanity       ___________________________________________________________________________   * GIFT WRAPPING NOVEMBER 29 - DECEMBER 23   19014 Gulf Freeway Friendswood, TX 77546 (outside Baybrook Mall, across from Plato's Closet)     Ou...
Posted over 3 years ago
Don't Blow Smoke, Take Action All of the benefits of a great attitude could be wasted if you neglect to answer or solve the problem-.  Even if you encounter a serious customer issue,  your helpful, concerned attitude should diffuse most of the original anger and frustration.  Your smile and activ...
Posted over 3 years ago
Tools for New Homeowners  Living in a condo or a rental unit comes with one definite perk. You don't have to make your own repairs! Now that you have moved into your new home, it's time to put on a new hat, that of "handyman." For the big jobs, like roofing and rewiring, you'll more than likely s...
Posted over 3 years ago
Managing Contacts and your Data base To store your prospecting information and assure your prompt and ongoing follow-up, employ contact management software such as Goldmine, ACT, or SharkWare. Also, look into real estate-specific software packages such as Top Producer or Online Agent, which are ...
Posted over 3 years ago
Anticipate - Don't Just Answer The Question   Surely, customers don't want a long-winded answer when a simple yes or no will do. However, because customers may not really know enough to ask the "perfect" question, sometimes it is very helpful to provide a response that includes a little more info...
Posted over 3 years ago
Rainmaker
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Kevin Heinrich

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Real Estate News with a Value added punch Clear Lake Texas Real Estate

I think this is a good rule to live by! "We are not put on this earth for ourselves, but are placed here for each other. If you are always there for others, then in time of need, someone will be there for you." ~ Jeff Warner

One last thought for the day:

"Winners Make it Happen, Others Let it Happen!"

kheinrich@firstam.com www.fatcohouston.com

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