Clear Lake Texas Real Estate

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Title Insurance - Heinrich Group
Some people spend an entire lifetime wondering if they made a difference in the world. But, the Marines don't have that problem' -- Ronald Reagan I have another quote that I would like to add AND....... 'If we ever forget that we're One Nation Under God, then we will be a nation gone under' Also by.. Ronald Reagan One last thought for the day: Winners Make it Happen, Losers Let it Happen!

ARCHIVED BLOG POSTS

2011 

Help others serve    Next to ensuring that business practices are legal and ethical, nothing is more important for your job that serving customers.  That's why customer service is everyone's responsibility-regardless of whether you deal directly with your customers in a office or you work "behind...
02/28/2011
Mortgage Market News  Today's FHA tip: When a non-realty item gets attached as part of the purchase money contract, FHA guidelines may require a reduction to the contract sales price dollar for dollar   The FHA guideline reads, in part:   The following are also considered inducements to purchase ...
02/23/2011
How to be more charming?    It doesn't matter what you do for a living; it's all sales.  It's making people feel good about doing business with you.  You meet me.  My voice is firm and sunny. I'm smiling. A smile is a primal thing, mighty past words.    •1.       The first thing I'm going to say ...
02/22/2011
Email has been a mainstay of the marketing community for over a decade now. This efficient and effective use of time and money has been a boon for many industries. Now, with the advancements of Flash media, clients are looking for new ways to make their product or service stand out from the compe...
02/21/2011
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02/21/2011
Closing the sale - the definitive answers you won't like. "A - B - C. Always Be Closing." You may know that line from the infamous sales movie Glengarry Glen Ross where Alex Baldwin plays himself. It's a throwback sales training line from the 1960's that manifested itself all the way to the '80s....
02/16/2011
Make them feel right.    It's an age-old question in business:  Is the customer always right?  Here is the best answer I can give you:  IT DOESN'T MATTER!    Of course, we all know that people aren't perfect.  So, no one can really be correct one-hundred percent of the time.  But here's something...
02/08/2011
Have you ever gotten home on a Friday evening, exhausted? You pour your favorite beverage and as you reflect upon the week past you come to the conclusion that you really didn't get a whole lot done? Don't get me wrong - you were exhausted because every day was jam packed with activity...but you ...
02/08/2011
Don't just inform, PERFORM!    So much of the "service" we get these days merely involves telling us stuff;  Your item is on backorder. Not sure when it will come in....The installer should be there sometime tomorrow....You will need to call this number for help......Sorry, we don't carry that pa...
02/07/2011
Lying "I don't care about the customer, and I'll tell them anything I have to in order to get the sale."  Believe it or not, I heard this comment from a participant in one of my sales training workshops.  Unfortunately, the number of salespeople who lie or intentionally mislead their customers is...
02/03/2011
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Kevin Heinrich

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