customer service: The Quality of Your Customer Service is a Choice - 11/25/14 02:46 PM
The Quality of Your Customer Service is a Choice 
“Great customer service has to come from the inside out.
You cannot mandate it. You can’t threaten, reward,
or coerce people to care. You can only awaken
the desire and then give them the permission
and encouragement to make it come
 alive in their work.”
Barbara Glanz, Author and Speaker  
 
As I see it. . . . . . . .
The quality of your customer service is a choice.
 
You can’t force someone to provide exceptional customer service . . . .  You can help and … (28 comments)

customer service: You Will Receive What You Have Earned - 08/19/14 06:05 AM
 
You Will Receive What You Have Earned
“We will receive not what we idly wish for, but what
we justly earn. Our rewards will always be
in exact proportion to our service.”
Earl Nightingale 1921 – American Motivational Speaker,
Self-Help Author  
 
As I see it. . . . . . . .
 
You will receive what you have earned
 
What you earn will be in direction proportion to the level of the service that you render to others. When you want to earn more . . . . you have to increase the level … (12 comments)

customer service: In Sincerely Trying to Help Other - 08/09/14 06:02 AM
 
In Sincerely Trying to Help Other
“It is one of the most beautiful compensations in life . . .
That no man can sincerely try to help another
 without helping himself.”
Ralph Waldo Emerson 1803 - 1882, American Essayist,
Lecturer and Poet  
 
As I see it. . . . . . . . .
 
In sincerely trying to help others  . . . .
 
When you strive to help others . . . . It will have a long term influence and will come back to you . . . . and in some way … (9 comments)

customer service: A Referral is the Key - 05/04/14 06:14 AM
 
A Referral is the Key
“In sales, a referral is the key to open the door
of resistance.”
Bo Bennett, American Businessman, Author
 
As I see it . . . . . . .
 
A referral is the key
 
A referral is the key . . . . to future business.
 
A referral is . . . . an endorsement of your product or services from a satisfied customer.
 
A referral . . . . breaks down the doors of resistance . . . . and opens the doors of opportunity.
 
A … (5 comments)

customer service: Be Determine to Make Someone Happy Every Day - 04/28/14 08:30 PM
 
Be Determine to Make Someone Happy Every Day
“Resolve to make at least one person happy every day, and then in
ten years you may have made three thousand, six hundred and
fifty persons happy, or brightened a small town by your
contribution to the fund of general enjoyment.”
Sydney Smith 1771 – 1845, English Wit, Writer
As I see it . . . . . . .
Be determine to make some happy every day
 
A key component to every successful business professional . . . . is having a base of happy customers.
(15 comments)

customer service: Do It With Excellence - 04/19/14 08:22 AM
 
Do It With Excellence
“The shortest way to do many things is to do only one
thing at a time.”
Sydney Smiles
 
As I see it . . . . . . .
 
Do it with excellence
 
My grandfather taught me a very valuable life lesson as a youngster . . . . He said “Louie measure twice and cut once.”
 
When you measure twice you verify what you’re going to do before you do it. And when you cut a piece of wood the wood is cut correctly. As a result you only … (4 comments)

customer service: A Business Devoted to Service Stands Alone - 03/23/14 07:23 AM
 
A Business Devoted to Service Stands Alone 
“A business absolutely devoted to service will have
only one worry about profits. They will
be embarrassing large.”
Henry Ford 1863 – 1947, American Industrialist,
Founder of the Ford Motor Company   
 
As I see it . . . . . . .
 
A business devoted to service stands alone
 
There are leaders in business . . . . there are the followers in business . . . . and there is the pack in business.
 
The leaders set the pace in business . . . . … (5 comments)

customer service: Over Deliver on Your Promises - 02/23/14 07:40 AM
 
Over Deliver on Your Promises
“Promise only what you can deliver. Then deliver more
than you promise.”
Author Known
 
As I see it . . . . . . .
 
Over deliver on your promises
 
Keep your promise . . . . and you create positive reputation.
 
When you over deliver on your promises . . . .  you’ll create raving fans along with strong and successful business relationships.
 
The key is to set high standards for the business relationships and to promise what you can deliver. Keep your promises . . . . … (4 comments)

customer service: You Can’t Do Everything at Once - 02/06/14 06:54 AM
 
You Can’t Do Everything at Once
“We cannot do everything at once, but we can do
something at once.”
Calvin Coolidge 1872 - 1933, 30th U.S. President
 
As I see it . . . . . . .
 
You can’t do everything at once
 
Trying to do too much at one time . . . . Becomes the pathway to lower quality results . . . . and dropping the ball. Unless you’re a world class juggler you won’t be able to keep all the balls up in the air. When your trying to do … (9 comments)

customer service: You Will be Recognized By Your Actions - 12/27/13 07:24 PM
 
You Will be Recognized By Your Actions
“A tree is known by its fruit; a man by his deeds. A good deed
is never lost; he who sows courtesy reaps friendship
and he who plants kindness gathers love.”
St Basil 330 AD – 379 AD, Greek Bishop of Caesarea
Maraca in Cappadocia
 
As I see it . . . . . . .
 
You will be recognized by your actions
 
Your actions are the tracks of your life . . . . They leave a path behind you and the stepping stone … (6 comments)

customer service: You Drive Quality From Within - 12/18/13 08:29 PM
 
You Drive Quality From Within
“Quality begins on the inside and then works its way out.”
Bob Moawad 1941 – 2007, Author
 
As I see it . . . . . . .
 
You drive quality from within
 
Quality comes from within . . . . in comes from your heart . . . . and it becomes a deeply rooted business standard.
 
A business with deeply rooted in high standards for their customer service can build a successful business model around their quality. Their qualities will standout to the point of separating themselves in the … (2 comments)

customer service: Satisfied Customers are a Business Strategy - 11/30/13 01:45 PM
 
Satisfied Customers are a Business Strategy
“A satisfied customer is the best business strategy of all.”
Michael LeBoeuf, American Author, Former
University Management Professor
 
As I see it . . . . . . .
 
Satisfied customers are a business strategy
 
Creating satisfied customers is the result of an on purpose business strategy.
 
Satisfied customers just don’t happen . . . . The strategy is deeply rooted in your business philosophy of providing your customers with exceptional customer service.
 
The type of service that creates raving fans is about the way … (6 comments)

customer service: Your Day Will Come . . . . - 11/22/13 02:40 PM
 
Your Day Will Come . . . .
“Your day will come . . . . is another way of saying . . . .
you will get yours.”
Lou Ludwig, Sales and Management Consultant, Success
Coach, Speaker, Trainer  
 
As I see it . . . . . . .
 
Your day will come . . . .
 
Your day will come . . . . and you will reap what you have sowed.
 
When you invest your time and efforts in your continuous personal development . . . . You will enhance and … (8 comments)

customer service: A Company’s Greatest Asset - 11/22/13 02:16 PM
 
A Company’s Greatest Asset
“Every Company’s greatest assets are it’s customers,
because without customers there is no company.”
Michael LeBoeuf, American Business Author,
Management Professor
 
 
As I see it . . . . . . .
 
A company’s greatest asset
 
Some people will say its profit . . . . in reality there will be no profits without customers.
 
Other will say it’s the people in the company . . . . The people in the company are the company’s greatest resource. The quality of the company’s customer service and customer experience … (9 comments)

customer service: Be Yourself . . . . Be Unique - 09/23/13 05:45 AM
Motivational Power Quote
 
Be Yourself . . . .  Be Unique  
“Don’t be afraid to be unique or speak you mind, because
that’s what makes you different from everyone else.”
Dave Thomas 1932 - 2002, American Businessman,
Philanthropist, Wendy’s Founder
 
As I see it . . . . . . .
Be yourself . . . . Be unique  
 
People like you for who you are . . . . be unique and the best you that you can be.
 
People will do business with because of who are . . . . … (10 comments)

customer service: The Affairs of Men - 09/07/13 07:40 PM
Motivational Power Quote
 
The Affairs of Men
“In great affairs men show themselves as they wish to be seen.
In small things they show themselves as they are.”
Nicholas Chamfort 1741 – 1794, French Poet
 
As I see it . . . . . . .
The affairs of men
 
There are successful people who talk the talk . . . . and back it up by walking the walk.
 
They will tell you what they’re going to do . . . . and they go out and do it . . . . … (5 comments)

customer service: Does Your Business Have Game? - 08/16/13 05:44 PM
Motivational Power Quote
 
Does Your Business Have Game?
“The companies that survive longest are the ones that work
out what they uniquely can give to the world not just growth
or money but their excellence, their respect for others, or their
ability to make people happy. Some call those things soul.”
Charles Handy, Irish Author
 
As I see it . . . . . . .
Does your business have game?
 
Ask yourself the following 10 questions . . . .
 
1.     What’s unique about your business . . . . and does … (8 comments)

customer service: Commit Yourself to Do Your Best - 08/07/13 07:00 PM
Motivational Power Quote
 
 Commit Yourself to Do Your Best
“If your doing your best, you will not have to worry
about failure.”
Robert S. Hillyer 1895 – 1961, Poet, Writer
 
As I see it . . . . . . .
Commit yourself to do your best
 
An amazing thing happens . . . . when you commit yourself to do your best. You raise the bar of your expectations and your future.
 
As you continue to do your best . . . . your are getting better at what your doing and moving closer … (2 comments)

customer service: Patient Attention to Details - 07/12/13 08:04 AM
Motivational Power Quote
 
Patient Attention to Details   
“If I have ever made any valuable discoveries, it has
been owing more to patient attention than to
any other talent.”
Isaac Newton 1642 - 1727, English Physicist, Mathematician
 
As I see it . . . . . . .
Patient attention to details
 
The business environment continually shifts . . . . the one constant with successful professionals is their . . . . patient attention to details.
 
Where the quality of a real estate transaction meets and exceeds the customers’ expectations . . . … (1 comments)

customer service: Increasing Your Business Opportunities - 07/02/13 08:08 PM
Motivational Power Quotes
 
Increasing Your Business Opportunities
“If we don’t wow them it’s likely that we won’t do business with them.”
Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker,
Trainer and Author
 
As I see it. . . . . . . .
 
Increasing your business opportunities
 
You increase your business opportunities when you set a high standard for your business . . . . . and for the level your customer service that you consistently deliver. Your customer service . . . . will be measured by your ability not only by meeting … (7 comments)

 
Lou Ludwig, CRB, CRS, CIPS, GRI, SRES, TRC, e-PRO (Ludwig & Associates) Rainmaker large

Lou Ludwig

CRB, CRS, CIPS, GRI, SRES, TRC, e-PRO

Boca Raton, FL

More about me…

Ludwig & Associates

Office: (561) 703-7465

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