attitude: ATTITUDE IS EVERYTHING - 06/30/14 03:56 PM
It can free you or bind you. I have seen both version of attitudes and have lived them also. You quickly learn what works and what doesn't and if you don't, you will sooner or later. Attitude is an amazing indicator of the players in any given situation. It remains a "tell" of the highest sort
Look at the list below and it is just the tip of the iceberg on the subject of what is going on inside a person at any given time. It becomes a subject of interest when you interact and these things come up with another. In business or personal, … (44 comments)

attitude: PLEASE AND THANK YOU NEVER GOES OUT OF STYLE - 06/29/14 08:52 AM
Two words and look how powerful they are too. Try not using them and life can become complicated. Use them and navigating through life becomes more effective. Use them like you mean it and a lasting impression is made. Use them recklessly and you get a minimum reputation for being dishonest
NOISE OR MEANING?
These words and their use demand respect and not just noise that comes out of someones mouth trying to get somewhere fast. Some people just throw them out there so as to socially comply and leave people with I said it and now do what I want or what I … (0 comments)

attitude: SELLERS SEND A CLEAR MESSAGE NOT A MIXED ONE - 01/14/14 01:48 PM
If we are going to do something, then energy is called upon and focus is summoned and lo and behold a change is about to take place and make itself known. FOR SALE is the message we are broadcasting to the public and we invite anyone interested to come forward
COME DON'T COME
Beware of the mixed message. That is where one of your hands is beckoning for someone to approach and the other is shooing them away. Come don't come. Which one is it? The compelling part of all this is that sellers or agents may not be aware they are doing this
(4 comments)

attitude: ALL THE TRAINING IN THE WORLD - 01/06/14 10:48 AM
Won't help you if you don't use it. Furthermore, training in addition to being used has to not only be updated, but custom fit for the particular situation in which it is deployed. Training brings an awareness and with that the user is the primary factor for its success or failure
TAKE CUSTOMER SERVICING
Don't confuse this with processing or cattle driving a customer of which many people do. The key training is a service centered dynamic driven by people peforming or acting that out. When you move with a purpose, are genuine, employ manners & courtesies and remain open and inviting, people get it no problem. … (31 comments)

attitude: ARE YOU CALLED TO DO THAT? - 10/19/13 12:12 PM
Many people are in professions where they don't belong. We all see it and know it and not only are they miserable, but they generate misery for others. You see this in public agencies, systems and large operations where the people on point just hate being there. How? They don't want to engage, help, or spend time interacting with anyone more than they should which is decided by them.
I HATE YOU BACK?
I mean if you are interacting with the public and you hate them, where is this going? You will be the first to suffer because the endless line of people needing your services … (14 comments)

attitude: I SAID NO AND THEY CAME BACK - 04/10/13 01:03 PM
I got a referral one day and while on the surface it all sounded and felt great, at some point dynamics surfaced which were found in the details. I didn't like the conversation and how it was going and declined to do business. It just wouldn't fit my business plan. I am careful before I start anything because I know once I commit, I must follow through
SORRY..NO CAN DO
My NAY was put out as nicely as I could muster. I didn't want to hurt anyone's feelings nor did I want to injure the person who referred this person to … (2 comments)

attitude: SMILING WHILE TALKING EARNS ITS KEEP - 03/25/13 03:09 PM
For the best results on this, go to a mirror and just start talking. Here's the catch....I want you to try to smile as you are talking. That's right! For those of you who are too eager or too lazy to engage a mirror, start speaking out loud and trying to smile...begin now. Feel or see the effect of including smiling as you speak.
SMILE OR GUILE?
If you are clenching your mouth, you are not doing it right OR you are engaging mouth muscles that have not been used enough. If you feel slightly awkward and suspect that you are … (13 comments)

attitude: THE POWER OF REASON - 03/05/13 06:07 AM
Are you reasonable? Think before you answer. Someone who has sound judgment and who is fair and sensible is practicing being reasonable. Related to that is someone who is logical and rational. Your demeanor is governed by soundness of thinking and beliefs that are not excessive or extreme. Let me tell you this...You will recognize what is NOT reasonable when you come across it...guaranteed
REASON TO BELIEVE
To reason something out is good for all parties and promotes well-being, fair play and makes whatever is going on have meaning and depth. WHY? Because it is about people and their outcome. Many … (8 comments)

attitude: HOW TO KEEP SCORE IN ANY BUSINESS - 10/19/12 09:22 AM
There are so many ways to run a business of that you can be sure. Anyone who is in business should have the mindset of applying the following dynamics constantly: Better, Faster & Cheaper keeps everything running at optimum and of course results will follow. What is compelling and worthy to note is that if you are NOT doing this, your competition is
WHY KEEP BUSINESS WAITING?
I could never understand why there would be a line outside a business waiting for it to open? Here is a chance for management to generate word of mouth by opening the doors early … (2 comments)

attitude: SERIOUS HAS A WAY OF SNEAKING UP ON YOU - 08/22/12 10:24 AM
You don't sense it or feel it. You don't even suspect or are aware of it until it is too late. For some, they notice a tightening around the mouth or jaws and for others, they lose their smiling capabilities. You start becoming aware of how MUNDANE things have become and your movements become mechanical in nature. To compensate, we go into our minds forsaking reality
THE MIND BAILS YOU OUT..YOU THINK?
In the mind, we can call upon the ego to justify our loss of joy and fun because we are on a mission. The focus is getting something done … (0 comments)

attitude: THE MOMENT WE MAKE CONTACT I AM ASSESSING YOU AND YOU ME - 02/19/12 10:24 AM
I have developed some good productive habits over the years. One of my finest is being on time wherever I go with no exceptions. ZERO TOLERANCE is the standard I set and kept too. It even became my branding as well. I provide enough time and allow for all circumstances, do some math, and my departure time reveals itself
SO WHATS YOUR EXCUSE?
Today, it even becomes more of an interesting behavior to identify in someone. With cell phone technology, there is no excuse for not contacting someone and letting them know you circumstances if you are not on time.  Keeping … (4 comments)

attitude: HANSEL GRETEL A KIND OLD LADY AND REAL ESTATE - 02/08/12 02:04 PM
Sometimes things are not what they appear to be. Take a house for instance. We need inspectors now more than ever to feedback to buyers and sellers what can affect the transaction. On shopping for a home, it is wise to use people that are known both locally and all over the Internet. This applies to anything involving large money purchases too
CROOKS LOOK LIKE REAL PEOPLE
Crooks imitate real people. That is where it is getting difficult to discern. Fraud is rampant everywhere and crooks know how to navigate right up to the edge of reality staying away from pure … (6 comments)

attitude: THE GIRL WHO HAD A SMELL and an ATTITUDE.............whoa - 09/28/10 09:53 AM
As we go through life, it is very important to remain open and receptive. That is one of the ways we grow and learn. Using feedback and input allows one to make course and behavioral adjustments that refine our journey that directly affect our results. In this story, the harm done..... is caused by the one doing it.
I managed a large restaurant with about 80 people. One day, I got a call from one of the owners asking me to do them a favor. Please understand that the owners left you to make final decisions for your unit and never … (18 comments)