I recently did something very few professionals do when setting up showings for a client, which was to call a listing agent at the last minute. The agent got back to me much later than I had hoped with an apology for not being able to accommodate my request. As an acknowledgement to this agent I commented that although we did not have the opportunity to view her listing, we did see some other possibilities and that at that moment I was meeting with my people and we were ‘Reassessing their position". While the other agent thought this was a most interesting comment to make on that particular situation, and that she had every intention of using that same phrase in the future, it all too well defines the current philosophy of many of our clients.
We wallow in this extreme buyer's market, with people not only hesitating to make a decision because their belief is that the home prices will still get lower or that if they wait a few more days a better deal will come along. In the meantime a more decisive buyer, or possibly a more convincing agent, allows that perfect situation to be taken away. Our clients will either sit back, in the case of buyers to see what else will appear, or question us as to why we couldn't get it done for them the way they wanted it to get done. Our seller clients still believe that as professionals we should be able to get them the number they want regardless of the offered price from another agent, after all weren't we listening when they told us why their house was definitely worth more than market value?
My wife has overheard me talking to many of my clients, and when the call is over, she would ask me if I was licensed as a Realtor or a counselor. This inquiry alone causes me to ponder just what has this current market forced us to become. As working professionals we lend our guidance to buyers and sellers to the best of our abilities in an effort to match both sides of the transaction and hope everybody walks away happy. With the client that needed to reassess their position, it goes back to being realistic about their buying power and the degree of flexibility that person on the other side of the deal has in order to get it done and move on.
Confessor, therapist, psychologist, physic, snake oil salesman, realtor, how do we reassess our titles?