"But He Didn't Do Any Work- Why Should He Get The Commission?"

By
Real Estate Broker Owner with Rulnick Realty, Inc.

tvMy husband and I had to go shopping for a new television last weekend.  The old one was about to die - its channel guide was getting fuzzy and my eyesight is already "bat-like".   We researched our options online, found one we wanted, then set out for a reconnaissance mission to Sears, Best Buy and yes, Sam's, at my Hubby's insistence.

Right away, at our first store, Sear's, there was our new flatscreen- and it was a lot less expensive than the internet price! I got really excited.  The on-duty salesman, Lee,  came over and quietly introduced himself to ask if we needed any help.  My husband asked if it the t.v. had built-in speakers, and Lee said "Yes".  Hubby didn't give signals to talk further (being an engineer), so Lee said to call him if we needed more help.

My husband and I walked up and down the aisles but I already KNEW it was the t.v. we wanted (OK-- " I" wanted).   Hubby and I whispered ...."I really want it, let's get it now!" I said.  My husband agreed. 

I called Lee over and we said "We'll take it".  He said he would have to check their inventory (sigh).  Sadly, there were none in stock, but if we ordered it then, we could have it in three days.  Hubby and I looked at each other.  I said "Let's order it", but my husband wanted to finish our mission and go to the other stores.

Before we left, I asked the salesman, Lee, "Are you commission sales?"

" Yes" , he responded.

"Then I want you to get credit for the sale if we call or come back to order the t.v.  I am a salesperson, too, so I respect that."

Lee then filled out a customer-finder form so we could let any of the other Sears salespeople know we were "his" customers.

Hubby and I completed our research at the other stores.  Sears was the best price by far.  I sent Hubby to get the t.v. the next day.  "Make sure you give the on-duty salesperson Lee's card so he gets credit!"  I instructed.

"Why?" he asked innocently, being an engineer, "He didn't do any work. He answered one question."

"Honey", I said, " If someone called me up because they found a house, then grabbed me to write an offer, would I not deserve a commission?  Some deals are easy, some are hard.  That's just the way it is.  Lee might have killed himself with the previous three customers.  They might not have bought, or maybe they did not give his card so he didn't got credit when they did buy.  Yes, we were ‘easy', but not all sales have to be ‘difficult' to make the salesman deserving."

Hubby went back to the store, and there was a different salesperson there, not Lee.  He did a lot of work to take the order from my husband.  I asked Hubby what he said when he gave him Lee's card...  He said....

"He would have done the same for me."

It's Wendy!

Wendy Rulnick, Broker Rulnick Realty, Inc.

Destin FL

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Wendy Rulnick, Broker/Owner Rulnick Realty, Inc.

Call Wendy Rulnick 1-850-650-7883 ext 204

email itswendy@rulnickrealty.com

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Wendy Rulnick is the marketing choice for sellers on the Emerald Coast who want to list and get their homes and condos sold in Destin, Sandestin, Bluewater Bay, Santa Rosa Beach, 30-A, Watercolor, Seaside, Rosemary Beach, Seacrest Beach, Kelly Plantation, Regatta Bay, Destiny and more.

Rulnick Realty

 

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Re-Bloggged 4 times:

Re-Blogged By Re-Blogged At
  1. Dawn Maloney 06/15/2009 09:52 PM
  2. Linda Lipscomb 06/15/2009 10:31 PM
  3. Lori Bee 06/16/2009 06:29 AM
  4. Gail C. Harris 06/16/2009 08:14 AM
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Comments 156 New Comment

Rainer
32,287
John Burke
ABR
John Burke - Gloria Nilson - GMAC Real Estate

There's a point that most of the responses seem to miss. Yes it's a great story and the loyalty of the client and coworker are admirable. But how often do we see agents do too much and work themselves right out of a sale. Lee knew when to back off and let the transaction happen. Sometime we need to get out of the way and just let the transaction take place. We are not paid for the amount of work that we put in (which at times can be overwhelming) but we are paid for results.

June 19, 2009 01:09 PM
Rainmaker
599,425
Sandy Shores Broker, Melbourne FL
Brevard County FL Real Estate
M & M Realty of Brevard Inc.

Wendy, Congratulations on the feature! Lee was fortunate that he was dealing with you and your husband.  As many buyers don't take the time nor do they care who gets paid.

June 21, 2009 05:15 PM
Rainmaker
197,630
Mark Velasco
Friendly Hills Homes for Sale - Whittier, Ca. Real Estate - Listings
Realty Source, Inc (Luxury Homes Division)

Wendy. Sometimes we are just in the right place at the right time. We deserve the commission because we advertised correctly and because we picked up the phone. We DID do something to get the sale though.

June 23, 2009 11:49 PM
Ambassador
1,255,087
Robert (Vegas Bob) Swetz
Commercial & Residential Real Estate Agent
REALTY ONE GROUP - LAS VEGAS, NEVADA 702.443.7156

Wendy - All I can say is WOW and congrats on the feature!

VB

July 01, 2009 06:26 PM
Rainmaker
995,711
Karen Anne Stone
Fort Worth Real Estate
New Home Hunters of Fort Worth and Tarrant County

Wendy:  Watch out for the comment above me.  It is a spam comment.  I have seen perhaps ten of them tonight.  Also... I suggest you NOT click on the link... since it is spam... and may lead to some virus or trojan horse.  I suggest you DELETE the comment.  Take care...

July 16, 2009 07:16 PM
Rainmaker
450,137

Wendy Rulnick

Destin FL Real Estate
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Additional Information

Author Bio: Wendy Rulnick, Rulnick Realty, Real Estate Broker in Destin Florida and all surrounding towns

The market. Smart sellers. The Emerald Coast of Florida. stLight.options({publisher:'38725d03-3cc6-42e6-bcc5-9e8126fcc3e0'});