San Diego California Real Estate-How Often Do You Check Your E-mail

By
Real Estate Agent with RE/MAX Associates CA 01048160

San Diego Real Estate - How Often Do You Check Your E-Mail

I find it fascinating and a more than bit irritating trying to reach agents with offers or inquiries to even be able to write them. They don’t seem to return phone calls nor do they respond to even having received offers.

There are a few agents that seem to be able to get away with Bankers hours. Nor do they work weekends. It doesn’t take that long to return a phone or even answer an e-mail. But not to even acknowledge the contact, drives me up a wall. For you visual types, that ain't purrrdy.

I have noticed in our ActiveRain network, that people are engaged at all hours. Why should it is earlier for me to reach an agent in Hawaii than it is here in own home town of San Diego?

I must be becoming impatient or something and the real stress for me in this industry is not being able to reach my colleagues. If a client wants me to write an offer and I have it is ready by 7PM in the evening, I find it a bit disconcerting that when I call and identify why I am calling, I may not hear back untill late the next day or even later. I understand people have a life and mine happens to be real estate but they don’t seem to even check their e-mail.

I think this is a question that a Seller should ask when listing their property. When are you available? When do you return calls to us and others that are making inquiries on my property. How often do you check your e-mail and do you respond when you do check it?

I don’t know about you but 5:30PM is not after hours for me and I resent it when the agent says they don’t return calls till between 11:00 and noon and between 4:00 and 5:00 each day. And they don’t return calls or e-mails on weekends at all. If they don’t want to be bothered, they need to hire someone to do that for them. In my view, this is just plain arrogance. In my estimation they are not fit to even be in business much less an industry that requires a certain level of responsiveness.

And when we do reach them, we have to be so damn polite about it, lest we damage our potential relationship during the transaction.  Pardon my rant, I know here in the Rain, I am preaching to the Choir.

Posted by

Click On Photo Below If You Enjoy My Blog

 Thank You !

 

 

 

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the clock to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Topic:
ActiveRain Community
Groups:
Outlook User Group
CRS - Advantages
Diary of a Realtor
e-PRO Internet Technology
Internet Empowered Consumer
Tags:
activerain
real estate
hawaii
san diego
san diego real estate

Comments 125 New Comment

Rainmaker
582,697
Susan Neal
Fair Oaks CA & Sacramento Area Real Estate Broker
RE/MAX Gold, Fair Oaks

HI William - I completely empathize.  I have been trying to close an escrow for my buyers where the listing agent has no access to a computer or fax except at her office, and she is seldom at her office.  She even took a trip to China and was where she couldn't be reached by phone.  Of course she has no one who covers for her in her absence. 

She finally did give me her cell phone number, but if I call her cell when she is out of the office, she merely says, "I can't do anything right now - I'm at home."  Frustrating.  I get calls at home all the time and have a home office so that I can provide whatever service is needed.  Am I unusual?  I didn't think so.

July 19, 2009 01:12 AM
Ambassador
1,224,385
William Johnson
San Diego Real Estate Voice, GRI CRS e-Pro CDPE
RE/MAX Associates

Hi Susan, This is certainly one for the books. Totally amazing. And people still hire her? I can only wonder what other profession she would be good for. Frankly I can't think of one. Could you even imagine if this became the rule and not the exception? Consumers do deserve better and I can only imagine the added stress this created for you and the party you represent. Thanks for validating this post with your example.

July 19, 2009 02:17 AM
Ambassador
534,129
Frank Rubi
Homes for Sale Metairie, La.
Frank Rubi Real Estate, LLC.

Have a question for anyone using outlook. I keep getting a message every time I try to open a link in an email coming thru Outlook. The same email links will open when the same email goes to gmail or yahoo without any problem. The message says to contact my administrator. That's me. Any suggestions?

September 13, 2009 08:38 PM
Ambassador
1,224,385
William Johnson
San Diego Real Estate Voice, GRI CRS e-Pro CDPE
RE/MAX Associates

Hi Frank, I switched over to Mail but I still have an Outlook account in a back up computer.  I went into options in the setup and went all through it and can not figure out an area that might have been changed. If you still have support on Microsoft Office, I would try that. If not, try BING and type an abbreviated question and see if you directed somewhere that might shed some light on this.

Sorry I couldn't be more help Frank.

If you like, write a blog post and and add to the Outlook Users group and there are a number of people that are quite knowledgeable and might be able to help.

September 13, 2009 09:24 PM
Rainmaker
188,975
Herb Hamilton
Real Estate Broker ,CDPE, Downtown Portland
RE/MAX Preferred Inc. Realtors

Anyone having a problem recieving emails in a timely manner. Emails recieved on outlook often take 5 or 10 minutes longer than my Gmail account. Is there anyway to speed this up so that I can recieve the emails right away?

May 16, 2013 07:54 AM
Ambassador
1,224,385

William Johnson

San Diego Real Estate Voice, GRI CRS e-Pro CDPE
Ask me a question
*
*
*
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the key to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Additional Information


: The information contained in any post written by William Johnson is deemed reliable but is not guaranteed and the opinions expressed in these are writings are my own. I disclaim any liability for any damages or loses direct or indirect that may result from use of, or reliance upon any information contained in this blog or for the accuracy of comments or opinions expressed by others. You are advised not to rely any information contained herein without your  own verification of the information.