Austin Texas A/C Repair - Braswell A/C & Electric - The ONLY company I will recommend from now on

By
Real Estate Agent with Austin Texas Homes, LLC 453249

Sometime late Thursday afternoon, our upstairs A/C unit stopped working.  Well, it was blowing air, but it wasn't cooling properly at all.  The temperature crept into the mid-80's up there, while it was about 10 degrees cooler downstairs.

My wife called me, asking if the fact that I hadn't changed the filter in awhile could have caused this.  That particular filter is rarely even dirty when I change it, so I figured that we were dealing with a tripped breaker (very easy fix, of course), or something major.

That night, we called a couple of companies that billed themselves as being available "24/7".  None of them were available, and we didn't even hear back from them until the next day.

Our older kids slept downstairs in our family room on an air mattress that night, which they loved, since it's like a campout, but which is relatively inconvenient for us.

The next morning (July 3rd), we got up early and started calling around, trying to find someone (anyone) who could come look at our A/C that day.  Keep in mind that it has been well over 100 degrees outside for weeks now, and we were on the eve of a huge holiday weekend.  This didn't seem to bode well for our chances of finding someone quickly.

One company agreed to come "between 1 and 5pm", which is somewhat standard for that industry, I suppose.  We kept calling.

At around 7:30am, we spoke with someone at Braswell A/C & Electric, who indicated that they could have a technician at our home between 8:30 and 9:00am.  Really?!?  WOW!  My wife and I literally prayed that the repairs would come in under $200, although I had a feeling that it could be thousands.

David Castilleja was the man who showed up as promised.  He spent about 2 hours getting things in working order.  It turned out that the problem was a faulty capacitor.  Total cost - $135!

To say that Braswell A/C was the answer to a prayer is not overstating things at all.  Since I am ridiculously UN-handy when it comes to fixing things, I was prepared for the worst.

I just wanted to share this, in case anyone is looking for a great and honest local company for HVAC repair work.  Thanks for reading!

You can reach David at (512) 845-9670.  Give him a call!

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If you're looking for a home in the Austin area, you can also visit my primary website at www.austintexashomes.com.  Thanks!

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Rainmaker
537,578
Maria Morton
BHG Real Estate - Kansas City Homes - Kansas City, MO
Kansas City Real Estate 816-560-3758

Jason, I'm glad that your family was not inconvenienced for the entire weekend and David should appreciate the referrals I'm sure your blog will produce for him.

Jul 05, 2009 11:05 AM #1
Ambassador
984,776
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)

Maria - I sincerely hope that this brings more business for them, as it is well-deserved.  :)

Jul 05, 2009 11:08 AM #2
Rainmaker
336,613
Robin Scott
Robin Scott, REALTOR® - Austin, TX
Broker, CRS, ABR, SRS, REALTOR® - Austin Texas

Jason - Ouch. It's 103 degrees out there. So glad you got that AC fixed. It's good to have a name you can recommend.

Jul 05, 2009 11:28 AM #3
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Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)

Robin - I still can't believe how quick and inexpensive this company was.  Send them some business if you have a chance!

Jul 05, 2009 11:47 AM #4
Rainmaker
398,633
John Cannata
214-728-0449 http://TexasLoanGuy.com - Frisco, TX
Texas Home Mortgage - Purchase or Refinance

I hate when a company gives that RANGE of time.. and to have an AC company to rely is is fantastic... especially with this TX Heat.

Jul 05, 2009 11:47 PM #5
Rainmaker
256,888
Alexander- Slocum
RE/MAX equity group - Vancouver Washington - Vancouver, WA
REMAX Team- Vancouver WA Real Estate

Hello Jason, when you find a service contractor that responds quickly, and is affordable -- they are golden.  Especially when you live in the Texas heat.  The times I've been to Austin or Dallas I would always wilt -- I'm just not accustom to it!  John

Jul 08, 2009 06:08 PM #6
Anonymous
Anonymous

I love reading reviews about the good things that happen rather than the rantings and ravings about the bad things.

An appliance recycling company was supposed to come out last Wednesday to get my old refrigerator. I made the appointment three weeks ago, and THEY confirmed it the day before. They were supposed to come between 8:00 and 5:00. Okay, so I didn't schedule any home inspections because I really wanted to finally get rid of the old refrigerator (even though Zoey the Cool Cat likes it). They never came. Still no call. Alas, Zoey the Cool Cat still has her refrigerator.

Zoey the Cool Cat on her refrigerator

Jul 11, 2009 09:41 AM #7
Rainer
26,982
Malita Jones
Sky Realty, Inc.- 512HomeStore.com - Austin, TX
Austin Texas Home Sales

Very impressive - a rep from Old Republic told us on Friday they are recieving a record number of calls for AC service and repair right now.

Jul 18, 2009 05:57 PM #8
Anonymous
Steve

David installed my AC 2 years ago and did a very good job at a reasonable price. Today is Saturday on Memorial Day weekend and my AC went out yesterday. Called him last night and left a message. Should hit 100 today. Will get back to you here and inform you as to whether he saved my weekend from the jaws of hellacious heat or if I got ditched and left to fry.

May 29, 2011 09:23 AM #9
Anonymous
Steve

David came through again! Called right after I wrote the above, was here within the hour and fixed me up. Gotta love it!

May 29, 2011 12:28 PM #10
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