FAQ~ Frequently Asked Questions Straight From the Ticketbox.

By
Real Estate Agent with Myrtle Beach Homes Blog

Below are some of the most Frequently Asked Questions I receive through the Contact ActiveRain support service.

Why can't I make public posts? Writing public posts is one of the many benefits of having a Rainmaker Membership.  Brad Andersohn wrote a great post about the Activerain membership program.  To learn more visit the following link: ActiveRain's NEW RainMaker Membership Plan


Why doesn't my picture show up in comments? Once you reach 10,000 points, your profile picture will begin to show up in comments.

I have tried joining but haven't been able to.  Any suggestions?  Make sure all fields are filled in completely.  Also, usernames & passwords need to be in all lowercase with no spaces.  If this does not allow you to register, then my guess would be that the username you are trying to register with has already been taken.  Try registering again with a different username.  If things still do not work, there should be a red box around the field that needs to be corrected.  If the red box is on the username field, that means either your username has already been taken and you will need to try a different one. Hopefully this will correct your signup problems. 

I have linked to my website & submitted it for bonus points but have not been awarded any yet.  Unfortunately, we are no longer giving points for linking to the network from your websites or other Blogs, but please feel free to continue enjoying the benefits from having that link in place. We appreciate you directing traffic to AR, and we don't mind sending traffic back to your site as well. Thank you.

Help! my blog has gone all out of whack!  My profile picture is off the page & everything looks crazy! What happened?  More than likely, you have copied & pasted something (from either your website, Microsoft Word, Microsoft Excel) that has a piece of bad coding attached to it.  Either remove that piece of copied & pasted material from your blog, or place that post back into draft mode & things should return to normal.  If this still does not correct the problem, it is possible you have some sort of image/graphic that is set with parameters too wide for your blog/outside blog. To fix this, make sure all images/graphics are no wider than 550 pixels.

My last post did not receive any points.  Why?  Points are only awarded for the first 10 posts of the week.  The week begins on Monday & runs through Sunday.  Also, the post must be posted as either "public or Members only" and be at least 50 words in length.  Lastly, it must be your original content in order to receive points.

Is there a place where I can find out about your community rules?
  Yes, please visit our community guidelines.

Why are the Photos on my Outside Blog Lapping over & looking funny?
  Make sure all photos are no wider than 550 pixels in width.  To correct, edit the original post on ActiveRain & change the width of the photo.

Why won't my header/sidebar image load on my outside blog?  I keep getting a 500 error when trying to upload my new banner?  This is another common issue but is easily corrected.  While in your outside ActiveBlog, click on the "Customize" link located in the top tool bar, use the browse button to find your banner then the upload button to submit it.  Notice the text along side the button that reads: (Your header image must be 960x134) This use to say "Looks best when...) but we changed it.  Your header/Banner image must be the right size or you may get this error.  Picnik.com is a great FREE on-line resource that allows you to resize and customize your images and photos.  Here's one I created for my outside blog.   The secret is 960x134 only for your header & 189 pixels wide for the sidebar image.

Why would I want to become a Rainmaker?  What are the benefits & what results can I expect?  The ActiveRain Rainmaker is more than just a membership! There are so many benefits to becoming one.  You can read those benefits here: The ActiveRain Rainmker Getting Results

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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Robert May 08/25/2009 02:06 AM
Topic:
ActiveRain Community
Groups:
HELP/FAQ (Read 'Purpose Statement' Carefully!)
Active Rain Newbies
Club Chaos
Tags:
faq
activerain help

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Rainmaker
1,390,957
Donna Harris
Donna Homes, PLR - Austin, TX
Realtor, CDPE & ASP - Hill Country Lakeway Austin

At least people are asking questions instead of running away thinking it's all too complicated.

Aug 17, 2009 03:50 PM #20
Rainer
165,651
Sharon Senger
The British Virtual Assistant - Seattle, WA
Licensed Transaction Coordinator

Jeremy,

Thank you for posting this information and if I get into trouble I know just where to come :)

Cheers!

Sharon

Aug 17, 2009 04:31 PM #21
Rainmaker
630,121
Don Rogers
Keller Williams Realty Chesterfield - O'Fallon, MO
Realtor, Broker, CDPE, GRI, OnullFallon MO & St Charles County MO homes

Jeremy,

Thanks for all of the answers for the new and seasoned members.

Aug 17, 2009 04:42 PM #22
Rainmaker
164,427
Christine McInerney
The McInerney Team with Realty Executives Associates - Knoxville, TN
The McInerney Team, Knoxville TN Homes For Sale

So let me get this straight, you only get points for the 10 posts a week?? 

Aug 17, 2009 06:07 PM #23
Rainmaker
527,772
Jeremy Blanton
Myrtle Beach Homes Blog - Myrtle Beach, SC
Myrtle Beach REALTOR®- myrtlebeachhomesblog.com

Christine & Jennifer- That is correct!  You only receive the 225 points for your first 10 posts of the week.  The week is from Monday-Sunday.

Aug 17, 2009 06:35 PM #24
Rainmaker
272,441
Julie A. Black
KAUAI DREAMS REALTY Kauai Real Property Specialist - Kapaa, HI
CLHMS, CRS, GRI, Realtor, Broker

OMG people actually have time to write more than 10 posts a week. It takes hours for me just to write one. 

Aug 17, 2009 06:35 PM #25
Ambassador
830,193
Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise in NE Philadelphia & Bucks County

Jeremy..I hope you don't mind i will need to call you my outside blog page needs HELP!

HelpfulHannah

Aug 17, 2009 07:51 PM #27
Ambassador
794,494
Sharon Paxson
HÔM Sotheby's International Realty, BRE License 01501912 - Newport Beach, CA
Newport Beach Real Estate - HOM Sotheby's Int'l Re

Jeremy - this is an excellent post and thanks for answering all the questions. I don't write more than 10 either . . .

Aug 17, 2009 07:53 PM #28
Ambassador
1,112,779
Melissa Zavala
Broadpoint Properties - Escondido, CA
Broker, Escondido Real Estate, San Diego County

Jeremy: Poor you. Answering the same questions over and over and over and over. Probably was a good idea to post answers to the most common ones. Have a good one!

Aug 17, 2009 08:19 PM #29
Rainmaker
351,538
Damon Gettier
Damon Gettier & Associates, REALTORS- Roanoke Va Short Sale Expert - Roanoke, VA
Broker/Owner ABRM, GRI, CDPE

I know a lot of people might not understand why you post these posts that most would think are elementary but to those of us who are new...these are greatly appreciated!

Aug 17, 2009 09:07 PM #30
Ambassador
884,111
Lane Bailey
Century 21 Results Realty - Suwanee, GA
Realtor & Car Guy

You mean I can't get points for aLL of the 50 posts I write every week?  Darn... 

Actually, this is pretty good stuff.

Aug 17, 2009 10:03 PM #31
Rainer
189,991
Nellie Lytvinenko
Homes by Nellie-Working with Buyers & Sellers - Raleigh, NC
919-210-9992, Raleigh - Cary NC Real Estate

Thanks for the post & info.  Great info!  and Activerain is working pretty well.........I'm new, will let all know of successes. Cary NC has got a lot of members, therefore I've got lots of competition. 

Aug 17, 2009 10:20 PM #32
Ambassador
1,598,146
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 800-610-7253 DRE01267479 - Costa M

Why would you want a Rainmaker Account?  The better question is why wouldn't you want to harness the power of AR to drive your posts and your website to the top of Google?

Aug 17, 2009 11:36 PM #33
Rainmaker
147,182
Carol Pease
Pacesetter Properties - Cedar Park, TX
CRS, Broker-Associate 512-721-6320

Jeremy:

Thanks for answering all those questions.  I've been trying to figure out about the linking points because I saw that so many others had them. 

Aug 18, 2009 12:22 AM #34
Rainmaker
443,050
Lana Robbins Realtor ® Licensed Real Estate Broker
Aloha Kai Real Estate - Clearwater, FL
Tampa Bay, Florida Real Estate

Hi Jeremy. Thank you for the reminders.

Aug 18, 2009 01:07 AM #35
Ambassador
327,417
Paddy (Patricia) Pizappi
RJ Smith Realty Real Estate Solutions - Pine Bush, NY
Real Estate Associate Broker Hudson Valley NY

Great list of the things most often asked.  We are lucky to have you on staff at AR.  Thanks Jeremy

Aug 18, 2009 05:33 AM #36
Rainer
146,742
Coleen DeGroff
eXp Realty - Gainesville, FL
Haile Plantation Real Estate - Gainesville FL

Jeremy,

What a wonderful, helpful post!  If I had even half of your knowledge my head would explode.

 

Thanks for sharing.

Aug 20, 2009 09:20 AM #37
Rainmaker
148,701
Linda Lohman
Fonville Morisey Realty - Cary, NC
Former Teacher/Broker

Great answers Brad, the go-to guy!

Oct 10, 2009 04:59 PM #38
Rainer
11,959
Kelly Dix, Real Estate One
Real Estate One - Fraser, MI

That helped me.  I was wondering about the picture.  Now I need to work on my points!

Dec 29, 2010 09:06 PM #39
Rainer
48,085
Jim Courtney
OklaHomes Realty, Claremore Oklahoma - Claremore, OK
GRI, AHWD

This post was very helpful and easy to find a few weeks ago when I started on this journey. Thanks for clarifying things to help me get started! :)

Mar 11, 2011 12:40 AM #40
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Jeremy Blanton

Myrtle Beach REALTOR®- myrtlebeachhomesblog.com
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