What's it all about Alfie ???????????????????

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Services for Real Estate Pros with Promo-Plates car nameplates by Ameri-Plates

I don't know why it is....but there are a lot of so called business professionals out there who refuse to stand behind their work.   They seem to blame everyone and everything but themselves when things go wrong.  Perhaps they're hoping it will all just go away.

We all know, or have known people like this.  

Maybe I'm just out of date in my thinking, but I grew up with the idea of owning up and being accountable.   Has this basic principle been lost?      Do the less accountable sleep any easier than those who stand behind their work?

In my view being accountable and owning up is not only the right and moral thing to do......it's also good business.    Word has a way of spreading quickly about those who are less than reliable in their dealings.    All it takes is one nay-sayer spreading the word to many to ruin a career.  People tell people.....who in turn tell more people.

The same works in reverse.  If you're good at what you do..... if you go the extra mile and care about those whom you serve the word does get around.   A big part of that is being accountabler and responsible for your actions.

Here's my final word on this subject.   If you screwed up....admit it....and put it right.    It takes a big person to admit personal error and an even bigger person to see justice is done.

Thanks.  Sicerely, David

www.Ameri-Plates.com

 

 

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Ambassador
410,022
Joe Pryor
REALTORĀ® - Oklahoma Investment Properties
The Virtual Real Estate Team

It will be interesting as review sites like Yelp become important in the real estate world. The time is coming when Web 3.0 will be all about accountability and our reputation is being reviewed online. It would be best as you say to won up apologize, and as Gabby Hayes used to say to Roy Rogers, Roy let's head em off at the pass. 

August 28, 2009 01:06 PM
Rainer
32,052
Judith Reppert
United Country Countryside Realty

Just had to drop in and say I haven't thought of that movie in years.  I remember that I was just appalled by Alfie.

Yup, word of mouth is more powerful than ever now.

August 28, 2009 01:30 PM
Rainer
6,609
Yvonne Long
Broker Associate/ Florida Notary
Berkshire Hathaway

You are 100% correct taking ownership is a true sign of a professional adult.

Thanks for the post!

August 28, 2009 01:46 PM
Rainmaker
597,593
Barbara Altieri
REALTOR - Fairfield County CT Real Estate
RealtyQuest, Fairfield and New Haven County CT Homes for Sale and Real Estate

Take ownership and always tell the truth.  Period.

August 28, 2009 04:23 PM
Rainer
47,226
Cassi @ Knightyme Video Tours
Knightyme Video Tours

Yvonne & David I couldn't agree with you more. 

August 28, 2009 04:32 PM
Rainer
33,048
Robert Solomon/Broker/Owner
I Net Realty Group, Inc.

Those of use who have been doing this for a long while have made a few mistakes along the way and have had to own up to them,so why not everyone else?

August 28, 2009 06:40 PM
Ambassador
790,501
Russ Ravary
Metro Detroit homes - Michigan Real estate & Mortgage info
Keller Williams Commerce

You are right you have to step up and do the right thing.  You have to do it even if it hurts.

August 28, 2009 07:26 PM
Rainmaker
290,791
Monique Hailer
CENTURY 21 New Millennium

I agree ~ Truth and honesty are the best things to do. If you make a mistake, own up to it..

August 28, 2009 09:48 PM
Rainmaker
351,438
Damon Gettier
Broker/Owner ABRM, GRI, CDPE
Damon Gettier & Associates, REALTORS- Roanoke Va Short Sale Expert

I think it is actually the easy way out to just admit the truth.  I see people expend way too much energy trying to make excuses for mistakes they have made.  It is a lot easier to just fess up and move on.

August 28, 2009 10:35 PM
Rainmaker
558,659
Chris Olsen
Broker Owner Cleveland Ohio Real Estate
Olsen Ziegler Realty

Right on David, I couldn't agree more.  I admit when I am wrong, I try to figure out how to not only make it right, but better than right.  People appreciate honesty and tenacity.

August 28, 2009 10:48 PM
Rainmaker
508,676
Erika Rogers
St George Utah Real Estate & local info.
Re/Max First Realty

Do the right thing, integrity is priceless, protect yours for all it's worth!  Like the lady said, it only takes one bad review to ruin your reputation.

August 29, 2009 01:07 AM
Rainmaker
135,240
Terry Iwaniw
Realtor - S NJ
Avalar Atlantic Properties

I think many of the customer service departments have an unwritten rule - Never admit the error and always blame someone else.  I have never dealt with any customer service department that didn't follow this rule.

August 29, 2009 01:25 AM
Rainer
215,982
Marcia Hawken
Naples Luxury Specialist
Downing-Frye Realty, Inc.

Good Post!  It is often the mistake made right that gets advertised.  I can think of some memorable goof ups that were made right that I am still relating years later. When you do the right thing and it goes viral.....well, that's great advertising! Have a great weekend :)

August 29, 2009 05:29 AM
Ambassador
1,530,237
Gary Woltal
Assoc. Broker Realtor SFR Dallas Ft. Worth
Keller Williams Realty

David, it is all about responsibility. Some have faded away or stepped back from it and shirk their duties.

August 29, 2009 08:01 AM
Rainmaker
674,226
Gene Mundt
Mortgage Lender - Chicago/Chicagoland Mortgages
www.genemundt.com

David:  I do think that in some ways, you hit the nail on the head when you eluded to the old-fashioned way of doing things ..,. but I don't care if I'm seen as being that way or not.  It was recently pointed out to me by a friend, that the vast majority of my business testimonials contained the words "high integrity" within them.  I'm humbled by those observations, but sometimes earning and keeping that kind of reputation comes with a price-tag (literally and figuratvely) ... one that demands you "fess up" and take responsibility for your mistakes (something everybody does, even us old veterans of the industry).  It's a price I'll gladly pay in order to keep my good reputation and to sleep well with a good conscience at night.  At 52, I still want and need to think of myself as someone like my old-fashioned, well-respected father ... and also as a son that he would be proud of.   

Thanks for the great post ...        

August 29, 2009 09:34 AM
Rainmaker
307,718
Susan Brown
Keller Williams NE, Kingwood Texas (Humble & Atascocita too)

Responsibility.  I think the trend today is "who can I blame for this?"  No one used to look for a quick buck because of a mistake.  And people used to own up for mistakes made.  It's irritating now.

August 29, 2009 10:34 AM
Rainmaker
1,177,684
Steven L. Smith
Bellingham WA Home Inspector
King of the House Home Inspection, Inc

David,

I depend heavily on word of mouth, also online. I liked version one of the movie better than the update.

August 29, 2009 11:08 AM
Rainer
76,788
Donna Edwards
Donna Edwards Realty

Interesting how this fits within so many aspects of life, not just business.  Thanks for the reminder.

August 29, 2009 08:15 PM
Rainer
85,833
Bob Murphy
Re/Max First

David,

 

I have found that if you admit your mistake the folks on the receiving end of your mistake tend to gain a little more respect for you.  And the sooner you admit it the more respect you seem to command.  We all hate making mistakes but when we do it's so much better to acknowledge it and get it behind you.

August 29, 2009 11:10 PM
Rainer
36,280
Dave Humphrey, CDPE
RE/MAX Showcase- Orlando, Florida

David, I completely agree with you. I think our nation needs to get back to personal responsibility, or it will bankrupt us.

August 30, 2009 08:25 AM
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Rainmaker
238,014

David W. Langford

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