In my area there is a beautiful foreclosure on Lake MI that is held by BNY Mellon. I have a buyer and want to get in touch with someone to close a deal. But also the property has been left unlocked and has been stripped of counters, cabinets and the like and has not been winterized. The potential buyer is VERY concerned. It is a 450k foreclosure. I have left messages on the REO phone line and emailed but no response. Does anyone have a human's number for BNY Mellon that would get me somewhere? The property is not currently listed and I believe the 6 month redemption has passed.