STOP GUESSING. . . . ASK YOUR BROKER.

Reblogger Mike Jaquish
Real Estate Broker/Owner with Realty Arts

Thanks to Lenn Harley for a typically cogent point:

You should be talking to your broker, not hanging out at the AR coffeeshop, or over on Trulia, or etc for brokerage practice advice.

I would add:  If you think you can't talk to your broker.  Find a broker you CAN talk to.  Or BE the broker.

====================================================

Original content by Lenn Harley 303829;0225082372

GO READ BRYANT TUTAS'S ARTICLE ABOUT TAKING A POST EXPIRATION LISTING.  It's not too long. 

Then read all of the comments.  By the time this hits the dashboard, there should be about 200 comments.  (There are 202.)  Now I know that Bryant's posts generate and deserve a large number of comments.  However, when I read the comments to his post, a few things were clear and a bit disturbing. 

What I observed in so many posts and comments to Bryant's article is that many, far too many agents operate their business based on:

  • what they think,
  • how they feel about something,
  • or
  • what someone said.

WHERE IS THE BROKER?  What I see throughout this thread of comments is the sad lack of oversight and supervision on the part of brokers and/or managing brokers or office managers.

WHERE IS THE TRAINING?  The matter of taking a post dated listing isn't new.  Unless it violates a state license law, how to handle contacts from consumers with active listing contracts should be covered in post license training.  This is training that every agent should receive from their broker within the first month of obtaining a license to practice real estate sales. 

Most questions about real estate practices are covered by:

  • 1.  License law in your state.
  • 2.  Code of Ethics.

    Agent Training

  • 3.  Brokerage Policies and Procedures.

Serious problems are avoided when agents are trained and supervised.  Of course if there is a question, agents should be trained to ask their broker. 

I would hate to think that an agent for whom I have supervisory responsibility and for whom I have the risk associated with their acts would get opinions of how to respond to any real estate situation from members of a real estate online network (no matter how good), friends, relatives, other agents in the company or real estate acquaintances. 

BROKERS.  ARE YOU ACCESSIBLE?  Brokers who are not accessible run the risk that their agents will obtain advice from others who may or may not be knowledgeable. 

 

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Rainmaker
616,968
Bill Ladewig
Escondido, CA
Experience Is Your Advantage

Right on Mike, the broker is responsible and if he or she is not available, the agent had better find one who is.

Sep 18, 2009 07:54 PM #1
Rainmaker
767,444
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

Bill,

Thanks.  Folks amaze me.  I would mow my broker's lawn for her wisdom before I would embarrass myself the way some folks do in public.

LOL

(Safe gesture.  She has all exterior grounds maintenance provided by her HOA....)

Sep 18, 2009 08:01 PM #2
Rainer
63,821
Amy Salisbury
Leading Edge Properties - Charles Town, WV
West Virginia Realtor/Jefferson/Berkeley

Mike - I learned early on here in the Rain: Lenn Harley is always right.

Sep 18, 2009 08:03 PM #3
Rainmaker
767,444
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

Amy,

I'm worried now...

I threw a minor correction into my comment.  And I see that Lenn is handy with a shotgun...

Sep 18, 2009 08:07 PM #4
Ambassador
1,291,935
Loreena Yeo
3:16 team REALTY ~ Locally-owned Frisco TX Real Estate Co. - Frisco, TX
RealtorĀ® | Frisco TX Community Ambassador

Thanks for bringing this to my attention. I commented on Broker Bryant's post, but I didn't notice Lenn's.

Sep 18, 2009 09:55 PM #5
Rainmaker
767,444
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

Loreena,

She would be delighted to have you drop by.

Sep 18, 2009 09:56 PM #6
Rainmaker
573,927
Terry & Bonnie Westbrook
Westbrook Realty Broker-Owner - Grand Rapids, MI
Westbrook Realty - Grand Rapids Forest Hills MI Re

Our business has migrated from the Broker to the agent . In my opinion it has gone too far and needs to have the broker take back control of the process.

Sep 18, 2009 10:41 PM #7
Rainmaker
767,444
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

Terry Bonnie,

I agree.  North Carolina has responded by making us all be brokers.

I don't think another series of repetitive classes and passing a similar test is the answer.

Sep 19, 2009 07:10 AM #8
Rainmaker
160,565
SarahGray Lamm
Allen Tate Realtors Chapel Hill, NC 919-819-8199 - Chapel Hill, NC
Realtor - 100K Hours of NC Real Estate Experience

My feelings entirely Mike! I've been an owner, BIC and broker/agent over my 30 year career and am always ready to share my knowledge when asked...including knowing when to ask my regional for company policy or even calling the commission when I have a question I'm not completely clear on. Some of the worst situations I've run into were with inexperienced brokers going with their gut instead of asking for help. Asking for clarification is a sign of professionalism..not weakness! Great post!

Sep 19, 2009 06:04 PM #9
Rainmaker
767,444
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

Sarahgray,

What I hear is, "I need help NOW."  Now THAT to me is a sign of weakness.  Someone isn't taking care of business.

Sep 19, 2009 06:10 PM #10
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Rainmaker
767,444

Mike Jaquish

919-880-2769 Cary, NC, Real Estate
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