Does anyone use IM buttons on their websites?

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Mortgage and Lending

In a past life I had a property management company for ski condos in Colorado's Summit County, and I got a weeklong booking once because I had a button on my website that would initiate an AOL instant messaging session. I happened to be working at my computer (and honestly, I'm in front of my computer a full 70% of my work time) and was able to answer her questions and get the booking.

Does anybody use this on their real estate or mortgage websites?  Is there a platform that works better than others?

-- Jordan Graham, Mortgage Broker 

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Rainer
16,861
Vera Gleason
Pedersen Real Estate - Riverside, CA
This sounds like a great idea.  I am currently having my web site undergo some reconstruction and will ask my web guy about it.
Jun 22, 2007 06:09 PM #1
Rainer
10,124
Jordan Graham
Greenwood Village, CO

Hi Vera!

Will you come back and let us know what he says?

 

Jun 22, 2007 06:17 PM #2
Rainer
45,577
Suzanne Stephens
Stephens Design - Battle Ground, WA
Real Estate Website Design
Jordan, especially if marketing to a younger demographic, I recommend using as many alternative means of communication as possible. I am working on a web site right now for a guy who is really into high tech stuff; his site will have, at minimum, Skype and text messaging. I personally use iChat, included on newer Mac, so I assume it's an important player. There are also many commercial help desk services available. However, I wouldn't use anything unless, as you say, you plan to be at your computer a lot.

Suzanne

Suzanne Hathcock Stephens
Point2Agent Design Partner
http://www.SuzStephens.com


Jun 22, 2007 06:41 PM #3
Rainer
136,920
Kimberly Grant
Exit Leon Crawford Realty - Huntsville, AL
Real Estate Agent - Huntsville Alabama
This is a good idea.  Suzanne makes a good point though.  Is there not a way to have a button flash when you are online so that people do not try to contact you when you are not at your computer??  You do not want to offer an option that they cannot use.  I will be watching this post for answers for others on something that will show when you are working at the computer and they can contact you instantly.
Jun 22, 2007 06:49 PM #4
Rainer
45,577
Suzanne Stephens
Stephens Design - Battle Ground, WA
Real Estate Website Design

Skype has an availability button. I haven't researched others but I'm sure they exist.

Suzanne

Suzanne Hathcock Stephens
Point2Agent Design Partner
http://www.SuzStephens.com

Jun 22, 2007 06:53 PM #5
Rainmaker
347,205
Michael Eisenberg
eXp Realty - Bellingham, WA
Bellingham Real Estate Broker
Sounds like a good idea, I have been looking into services that offer chat but they want $50 a month. How do you set up for the IM?
Jun 22, 2007 07:20 PM #6
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Rainer
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Jordan Graham

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