I have been working on a short sale since May. It is now October the 23rd. It is extremelty frustrating to me, the buyer, the seller, and the other Realtor. The only people that seem to be content to hold a mortgage that they are now not receiving payment for is the mortgage company. We turned in all our paper work and were told they had a COMPLETE package. A few weeks later they asked for something else and then they asked us to re fax everything......when they continually said they did not receive the fax (even though our fax machine said it went through) they gave us a new fax number. After a few faxes there it was determined that we should try emailing........................................................................
Do the mortgage people not know how to use a fax machine???
This property has been with the negotiator now 8 weeks and we are told this investor is slow. Well all of the sudden the investor looks at it and would you believe that everything is now OUTDATED AGAIN. Now we need to re fax all current information .... oh and we need to send the same distress letter but just put a new date on it DAH!! We need a new BPO which supposedly was ordered on the 8th of Oct but no one has contacted anyone to do it. So now the mortgage company has ordered it again and still no contact has been made. Once again we go through the fax thing where we fax directly to the negotiators fax and she don't get it even though 3 times our fax says that all pages were transmitted successfully!
WAKE UP AMERICA!