Stay Away From Pampa Furniture in Los Angeles

By
Real Estate Agent with Power Brokers Int'l BRE# 01439865

Stay away from Pampa Furniture, Los Angeles

I really hate it when someone gets taken advantage of, and the value this company puts on the customer service is zero.Chairs

Without getting into too much detail, my friend purchased $7,000 of bedroom furniture from the West Los Angeles store and was promised a
n early delivery date.  With this in mind she got rid of her old furniture and was expecting the new pieces to be delivered prior to two sets of expected guests.  The furniture was not delivered, nor was there ever a request for it to be rushed and delivered early.

After contacting the store three times, each time with a promise from the salesperson that they would call her back with an answer which they never did, she contacted the owner.  The owner's response was that a mistake was made followed by "what do you expect me to do about it, with people starving all over the world."  

The furniture was scheduled to be delivered on the following Monday, the original full delivery dates.  Was it delivered - yes
SOME of it was, with one incorrect piece.  

Can you imagine an owner of a company not offering some kind of compensation to an inconveniences and unsatisfied customer!

How long do you think we as Realtors would remain in business with this kind of reputation!

Business is about customer service and without customer service we do not deserve the business!

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Topic:
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California Los Angeles County Los Angeles
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Tags:
dont shop at pampa furniture
stay away from pampa furniture
no customer service at pampa furniture

Comments 21 New Comment

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Rainmaker
864,010
Jane Peters
Connecting you to the L.A. real estate scene
Power Brokers Int'l

Steve,  wow, yet another unsatisfied customer.  How these people stay in business is beyond me.  Hope you get the issue resolved.  And don't forget to post your experience wherever you can, Yelp for instance.

October 19, 2010 11:48 AM
Anonymous #18
Anonymous
Belinda

Pampa is AWFUL! They should've been out of business years ago. I wish that I would have check the internet before I went there. They have an F rating from the Better Business Bureau as well as TONS of bad reviews on yelp and city search.

 

Pampa provided me with the worst shopping experience of my life. Terrible quality, terrible customer service as well as the worst staff with attitude that I've ever come accross.

 

DO NOT SHOP AT PAMPA. If you don't believe me, google pampa furniture reviews, or go to the BBB website

December 02, 2010 04:23 PM
Rainmaker
864,010
Jane Peters
Connecting you to the L.A. real estate scene
Power Brokers Int'l

Belinda,  sad, isn't it.  It is amazing how they stay in business at all.

December 02, 2010 05:06 PM
Anonymous #20
Anonymous
Christina

Pampa's business ethics are catching up with them and are being investigated. A major class action suit against Pampa Furniture will be happening very soon, so hang in there guys!

August 12, 2011 07:14 PM
Rainmaker
864,010
Jane Peters
Connecting you to the L.A. real estate scene
Power Brokers Int'l

Wow.  That's great.

August 12, 2011 07:19 PM
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Rainmaker
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Jane Peters

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Additional Information

A Los Angeles Realtor® specializing in absentee owners, out-of-town buyers and those needing extra assistance with one of the most important transactions of their lives. Just sit back and relax! You are in capable hands.

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