Confidence and Humility--Get the blend right and the world will beat a path to your door

By
Real Estate Services with Topkins & Bevans-etopkins@topbev.com

In Massachusetts, where I practice, we have been very fortunate in having excellent professional sports teams, with enlightened management. Only the Bruins, our representaive in the National Hocket League, has not won a championship in the 21st century. The Patriots have won three times, and the Red Sox twice.

Still, there are times of frustration for New Englanders as fans, and last night's Patriot's 34-35 loss to Indianapolis surely ranks as one of the most difficult pills for me to swallow as a sports fan. What made it worse for me was the rather blase manner in which Bill Belichick tossed off a bad decision late in the game, and never just said "I made a mistake".

That smug attitude in defeat got me to thinking about what I would have done in a similar situation. I have been practicing real estate law in Mssachuseets for more than forty years, and I have made many mistakes along the way. There was a time when I would make excuses for my mistakes, or, worse yet, blame others for problems I created myself.

Just about the time I started getting things done on time rather than making excuses why I had not, I realized that most clients would accept an honest apology, especially when it is coupled with an action plan to fix the problem. In fact, i have had some of my best triumphs after I started out in the worst of positions.

Americans are great "forgivers". They are ready to give people a second chance almost all the time. Keep that in mind when you are practicing your profession. Lying, or making lame excuses, is not the course of action for a person of integrity. Admit what you did wrong, and try to fix it. If you demonstrate humility now and again, you will endear yourself to those people who sought you out because of your confidence and talent.

There is a balance there, and we should seek it every day. Coach Belichick should have just said he made a mistake. We all do, and with his track record, he is entitled to a few. So are all of us.

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  1. Donald Bradbury 11/16/2009 09:21 PM
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Rainmaker
128,109
Mike Henderson
HUD Home Hub - 303-949-5848
Your complete source for buying HUD homes

I know I've got the confidence part down.  Now if only I can get the other.  Now I do admit my mistakes.

November 17, 2009 11:55 PM
Rainmaker
145,043
Margaret Mitchell
Seacoast Maine & NH Real Estate
Coldwell Banker Yorke Realty

Hi Elliott - Really great post.  The balancing part is the tough part.

November 18, 2009 03:37 AM
Rainmaker
792,500
Lyn Sims
Schaumburg Homes
RE/MAX Suburban - Schaumburg IL Real Estate - Northwest Suburbs of Chicago

Yep, I agree. It also speaks from maturity. It's just an all around better way to do business. We need more humility here in the rain sometimes.

November 19, 2009 11:06 AM
Rainmaker
570,044
Bill Gillhespy
Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos
16 Sunview Blvd

Hi Elliot, Terrific remi9nder that accepting the results of our own actions is the basis for personal growth !  Did you hear that the Detroit Lions just released a memo on how to count to 16 ?  Oh and one, Oh and 2, Oh and 3,...

November 19, 2009 03:11 PM
Rainer
117,186
Beverly of Bev & Bob Meaux
Where Buying & Selling Works
Keller Williams Suburban Realty

yes, you are so right. most people don't have a good combination of confidence and humility. sometimes, it's the way you say you made a mistake that does it, or doesn't do it...and, then what action from you follows immediately thereafter. i just listened to the news as the secret service said they made a mistake about letting the 'crashers' in the state dinner. apology accepted, but it's not enough and that better not be all that's done. okay, off topic...thanks for the post.

November 27, 2009 08:05 PM
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Rainmaker
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Elliott S. Topkins

Massachusetts Real Estate and Title Atty
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Additional Information

Realtor's Resource Blog is dedicated to furnishing current strategy and information to the Massachusetts real estate community of professionals and to out of state realtors and REO and relocation companies who need excellent representation in Massachusetts. My law firm, Topkins & Bevans, can cover the entire state of Massachusetts. I hope to use my 40 years of hands-on real estate experience to assist you and your Massachusetts Buyers and Sellers.