Service with a smile no matter what the situation can really send the right message! And it can go a long way towards inspiring real confidence and trust!

By
Real Estate Agent with Better Homes and Gardens Real Estate Metro Brokers

Sign Exchange at Better Homes and Gardens Real Estate Metro Brokers Newnan GALast week our office became part of Better Homes and Gardens Real Estate Metro Brokers. And since that is a completely new brand, the logistical changes that had to be implemented are dramatic.

Yesterday our office was scheduled for a sign swap. A new brand necessitates all new signs, riders, apparel and marketing items. The swap should have been relatively routine but Mother Nature had other ideas.

The storm that bombarded most of the eastern seaboard with snow was a cold, hard, driving rain in Newnan Georgia. The word blustery comes to mind, and when temperatures are in the thirties and everything is soaking wet it is not pleasant to be outside.

But despite the elements, the sign swap continued. And those that were working out in the hypothermia inducing storm were NOT hired hands or temps. They were company executives and recruiters.

And these hardy souls braved the tempest all day, at times holding the tent in their hands to keep it from blowing into the next county. They methodically made certain that al of the agents had what they needed to work and recorded it on rain-soaked forms.

And although they were drenched from head to toe and freezing, they did all of this with a SMILE on their face, and with a determination to make certain that everyone was properly served.

And the reason they kept smiling was because it wasn't just a job that had to be done, it was a mission! And that mission preached this inspirational message:

From the top of the company on down through the ranks, we are a team! A team that works together to get the job done no matter what happens!

When service goes beyond what is expected, only good things can happen. My impression of my new company is that together, we can achieve anything! And we won't quit until the job is done.

And that's what teamwork is all about!

Working in the rain Newnan Georgia Real Estate

Kudos to Craig, Gail, Jim and Vinny. You guys went above and beyond yesterday and are to be commended!

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Topic:
ActiveRain Community
Location:
Georgia Coweta County Newnan
Groups:
Club Chaos
Diary of a Realtor
POSITIVE ATTITUDE for the Weary Soul
The Lounge at Active Rain
Whining Wednesdays
Tags:
service
better homes and gardens real estate metro brokers
newnan

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Rainmaker
545,631
Susan Mangigian
Chester & Delaware County Homes, Delaware and Ches
RE/MAX Preferred, West Chester, PA, RS152252A

Richard, with you there, my friend, how can they not be the best?  Merry Christmas!  We are getting clobbered with snow.  Send wine!

December 19, 2009 01:35 PM
Rainmaker
1,658,301
William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.
WHISPERING PINES REALTY

Richard...When the management gets out and helps it does send a good message.  Hopefully the support continues!

December 19, 2009 01:58 PM
Ambassador
884,332
Andrea Swiedler
Realtor, Southern Litchfield County CT
Berkshire Hathaway HomeServices New England Properties

Richard, that is fantastic, what a message! And of course I see you were there with your camera, all important task also!

Best of luck with your new company!

December 19, 2009 02:22 PM
Rainmaker
301,269
John Occhi
SRES,CPRES.ePRO - Temecula-Murrieta CA Real Estate
Mason Real Estate

Well, Congratulations - sounds like BHG is living up to the hype I have been exposed to this year.  Hope it continues into next year and the future.

Merry Christmas,

John

December 20, 2009 06:35 AM
Rainmaker
1,684,416
Gabe Sanders
Stuart Florida Real Estate
Martin County Residential Homes, Condos and Land Sales

Richard, good luck with the new brand.  It's always gratifying for the agents to know that management has their backs and are willing to work to support you.

December 20, 2009 06:53 AM
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Richard Weisser

Richard Weisser Coweta Newnan Homes for Sale
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Additional Information

Author Bio: Richard Weisser is a Georgia real estate broker, licensed auctioneer, and has been writing about Georgia Real Estate since 1999.

Coweta Fayette Real Estate offers opinions and helpful information to consumers and real estate professionals in the Coweta County Georgia area.

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