AAA is just amazing. They didn't pay me to write this post. They just awed me with fabulous customer service.
Yesterday, my car didn't want to start, so my neighbor helped with a jump start. All was fine until I pulled over to make a phone call on my way home from the office. I turned off the engine and after about a fifteen minute chat, it just wouldn't turn over.
Now, I should mention that I left my house without my wallet, and all of my cash, credit cards, ATM card and my AAA card were all sitting on the cozy coffee table in my living room. I did, however, have my check book with me. Other than that, I might have qualified as a vagrant.
What to do? I called AAA (I have their number stored on my I-Phone), and they were able to pull up my membership information over the phone. They promised that a truck would be there within 40 minutes.
Within 5 minutes, I got a call from their jump start guy, as he pulled his truck up beside me. I mean, talk about exceeding expectations!
It turned out my old battery was a goner. AAA trucks always carry a supply of new batteries, and their guy offered to install a new one for a very reasonable price. But wait! I didn't have my credit cards. I did have a check book, but not a shred of ID! He took my check and sent me on my way with a brand new battery with a six-year warranty.
These guys have it down.
For a car-ignorant driver like me, they provide an extremely valuable service, and they do it really well.
I mean, wow! These guys are turning into my new best friend! They're at least as fabulous as my neighbor who got me off to a good start in the morning!