A win by forfeit is still a win.

Real Estate Agent with Coldwell Banker Residential Brokerage 531132


I got one of those calls this morning that we all like to get. "Hi Rich, I found your number on the Internet, do you have a minute?" Yes, and thanks for validating what I do to maintain an Internet presence. After all, it's not just about trying to impress other real estate agents.

During the course of the conversation I was trying to ferret out where she found me, and what prompted her to call. That is just terrific marketing information to have.

As it turns out, she thought my website was all right, but she's seen better. My Active Rain posts provided good information, but she really wanted to look at property. She liked the market reports, even though that's not why she called.

She called me because...(drum roll)...I was the only real estate agent who answered their phone, and she really liked that. OK, my ego was a little deflated about that answer, but chalk another one up in the win column.

I guess I'll never really understand agents who spend all that time, and all that money to get their presence out to the world...and than don't answer their phone. It appears that I'm not the only person who has very little patience. If they don't get the first agent they call, they'll just keep going until someone answers. This morning anyway, that was me.

Rich - 1
Other agents who don't answer their phone - 0

Richard Iarossi, REALTOR®
Long and Foster® Real Estate, Inc.
Crofton, MD 21114

410-451-6255 Office
443-995-9595 Cell
Web: http://www.RichSellsHomes.com
eMail: Rich@RichSellsHomes.com

Annapolis MD Real Estate Specialist
Bowie MD Real Estate Specialist
Crofton MD Real Estate Specialist

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 Richard Iarossi is a full time licensed REALTOR®, working in Crofton, MD. My coverage areas are: Anne Arundel, Prince George’s, Howard, Calvert, Queen Anne, and Baltimore City and County. I specialize in residential real estate, working with both buyers and sellers. Use the registration free search on my website at www.RichSellsHomes.com. If you’re not already working with a REALTOR®...I can help. Call me at 443-995-9595 (Cell) or 410-451-6255 (Office).

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©2011 - RichSellsHomes.com - All Rights Reserved
All information is deemed reliable but should be independently verified. Property information is subject to change without notice.



Re-Bloggged 4 times:

Re-Blogged By Re-Blogged At
  1. Jim Startzman 02/02/2010 03:59 PM
  2. Harry F. D'Elia 02/03/2010 06:56 AM
  3. Donald Bradbury 02/03/2010 08:59 PM
  4. Jeff Colby 02/03/2010 09:47 PM
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Comments 91 New Comment

Ty Lacroix
Envelope Real Estate Brokerage Inc

What a novel approach. Answer the phone! So simple, yet few do it.


February 05, 2010 11:31 AM
Anonymous #88

This really is a win for you.  First impressions really do count, and it's nice to see that the internet presence doesn't always count as "first."



February 06, 2010 07:52 PM
Sonja Adams
Samson Proprties

A win is still a win...thank goodness you were available!

February 08, 2010 06:49 PM
Beverly of Bev & Bob Meaux
Where Buying & Selling Works
Keller Williams Suburban Realty

A point in the win column, is a point. And, you can throw all of that internet work you did out the window. Because if you didn't do it, you wouldn't have been in her "view" to call in the first place.


Way to go!

February 10, 2010 09:00 PM
Matt Robinson
Pensacola Real Estate (850) 292-4000
ERA Emerald Coast Realty

I have also gained customers because I was the only one who would answer.  However, I must confess that there are times when I just get sick of talking to people because my phone rings incessantly.  So, sometimes I'm happy to see them go to another agent because I just don't feel like dealing with them.  I have to have a little ME time too Rich!

February 12, 2010 01:39 PM

Richard Iarossi

Crofton MD Real Estate, Annapolis MD Real Estate
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