What does doing a good job and giving your best really mean anyways?

By
Real Estate Assistant with Malfi Marketing Solutions ~ for real estate professionals

What does doing a good job and giving your best really mean anyways?

Foundation of Always Giving our BestI think so many of us have learned from and been inspired by someone - whether a parent, colleague or mentor - "to always give our best."

Here's an example for you to understand where I'm going with this:

You have a builder laying the foundation for a home (maybe yours?)   If it's not set the right way there will be problems.  What if the foreman said to his worker don't worry about having it "just right" "no one will know" because he's more concerned with the schedule to just get it done.

Now what if the worker said "but I will know."

 

I think we'd all like to associate ourselves with the worker and this point illustrates that if you think it doesn't matter whether or not you give something your best or not - it does - and on so many levels especially if you pride yourself and your business on "giving your clients your best."

I'm certain you've heard the old saying "you never get a second chance to make a first impression."  This statement is true and can be applied to so many areas of our lives.

In real estate doing your best can be the difference between being a client's real estate professional of choice and finding yourself with lots of referral business or being known and referred to as the real estate professional "not" to choose.

Giving your best comes down to meeting and exceeding the wants and needs of your clients and can be measured by the following:

  1. They're happy with your services (you can see it and they share it with you)
  2. They continue to rely on you for your expertise and services
  3. They recommend you to others

 Customer Service - it's before, during and after the purchase

So what can you do to ensure you're providing your best for all the clients you interact with?  The following list are some suggestions for giving your best:

 

  • Be Prepared

Clients want this and expect this.  Be on time.  Have everything you need for your meeting/call.  Know your stuff.

  • Be Confident

Believe in yourself and your abilities.  If you don't believe what you're saying and sharing with your clients what makes you think they will?

  • Be Open

Give them 100% of your attention.  Make eye contact.  Nod your head.  Ask for clarification.  Don't have the attitude that something will not work - find the best way to make it work!

  • Be Positive

Avoid negative talk.  Show enthusiasm.  Have fun when you interact with your clients - who doesn't like being around someone that clearly loves what they do?

  • Be a LeaderGo the extra mile - Give your clients your best

Being an enthusiastic and positive leader - guiding your clients through the wealth of information that they may not fully understand - builds trust and confidence in you.  Have a plan, a vision and clear direction for how you will get them results.

  • Be Serious

Clients want to know and feel you are committed to their goals

  • Be a Hard Worker - Give it Your Best

Clients are drawn to people who are willing to work hard.  Define how you will work hard for your client.  Demonstrate in action.  Go the extra mile.

 

The fact is the real estate industry is extremely competitive with numerous real estate professionals competing for the same listings and opportunities.  By following the above suggestions you can maximize your chances of not only getting the opportunity to work with a client but having them become a long term client and also one of your greatest sources of future business.


You have to accept whatever comes and the only important thing is that you meet it with the best you have to give. ~ Eleanor Roosevelt

 

What else would you add to this list of giving your best?

Feel free to share your experiences of giving your best to your clients.

 

If you still need that extra bit of motivation I have the perfect thing for you!  I promise you that you will not only feel happy after watching this but it will leave you feeling motivated and inspired to Do and Give Your Best in Everything!

***********************************************************************

Posted by

If it's not evident to you by now, consumers are very knowledgeable and computer savvy and are using the Internet to not only search for homes but for real estate agents and real estate professionals who they feel are like minded and can lead them to the results they are looking for.  

As we all know, there are only 24 hours in a day to get it all done...are you focusing on the right stuff to grow your business and meet your client's needs? Contact us today to get started!

Ready to take your Marketing to new levels? Anne Marie Malfi ~ Malfi Marketing Solutions.com ~ Copyright 2011

 

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Topic:
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Rainmaker
1,518,093
Dorie Dillard
Realtor-Canyon Creek- NW, Austin TX Homes For Sale
Coldwell Banker United Realtors

Good morning Anne Marie,

Thank you for a meaningful and inspiring post. Your video is like Constantine said "icing on a cake".  

March 20, 2010 08:35 AM
Rainmaker
114,160
Sheila Kennedy
J29 Project

Anne Marie - Facing the Giants is my all time favortie movie.  Love it - I used to show it to my students because of all of the powerful messages in it.  This post certainly is a wonderful reminder to do all things well because it is the right thing to do, not because you may benefit.  Thanks so much!

March 28, 2010 08:00 AM
Ambassador
669,484
Lee & Pamela St. Peter
Making Connections to Success in Real Estate
Berkshire Hathaway HomeServices YSU Realty: (919) 645-2522

Anne Marie, thank you for taking the time to share such an excellent post!  You are one very gifted writer...  glad I happened over to your blogs...  please keep them coming!!! 

P.S - I had to share that video on my FB page - I'd not seen it before and I was one of those that cried!

Pamela

April 21, 2010 09:49 AM
Ambassador
669,484
Lee & Pamela St. Peter
Making Connections to Success in Real Estate
Berkshire Hathaway HomeServices YSU Realty: (919) 645-2522

Anne Marie, thank you for taking the time to share such an excellent post!  You are one very gifted writer...  glad I happened over to your blogs...  please keep them coming!!! 

P.S - I had to share that video on my FB page - I'd not seen it before and I was one of those that cried!

Pamela

April 21, 2010 09:50 AM
Ambassador
470,881
Kate Elim
Realtor 540-226-1964, Selling Homes & Land at LA
Dockside Realty

Hi Anne Marie...That sign that says Success 100 Miles Ahead should read, it's just around the the corner.  Doing the things you suggest are bound to lead to success.

Kate

April 21, 2010 08:46 PM
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Anne Marie Malf

Real Estate Marketing Consultant/Virtual Asst, Bucks County,PA
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A “Marketing” Virtual Assistant that will partner with you to increase your online and offline marketing. This blog is where I will share everything from helpful marketing, branding, time management tips and solutions to tons of advice, motivation and inspiration so that you are working smarter - not harder! I look forward to getting to know you and your business more.

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