Your Customers Will Love You

By
Education & Training with Ludwig & Associates

 

  

Motivational Power Quote

 

Your Customers Will Love You

 

"Although you customers won't love you

if you give bad service,

your competitors will."

Kate Zabriskie, corporate trainer  

  

As I see it. . . . . . . .

Your customers will love you  

Customer's love us when we deliver on our promises and provide exceptional customer service.  

Work with your customers to establish mutually agreed expectations for your services; then do everything within your power to exceed on those expectations.  

Falling short on our expectations will create a strain in the business relationship with the customer and in all likelihood will result in no repeat business and no referrals.    

Give your customers what they really want and that's making them feel important and providing exceptional customer service and when we do they will love us.   

©2010, Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

  

  

  

 

 

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Topic:
Real Estate Sales and Marketing
Groups:
Active Rain Newbies
Christianity and Real Estate
LATE NIGHT - EARLY MORNING AT ACTIVERAIN
Realtors®
Running a Brokerage
Tags:
kate zabriskie
competitors
customer service
expectations
business relationships
promises
success tips
motivational quotes

Comments 9 New Comment

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Rainmaker
214,741
Wayne and Lynda Gomillion
Real Living Hagan Realtors | Pinehurst ~ Southern Pines, NC

Good point!... Thanks for sharing.

March 27, 2010 09:22 PM
Ambassador
1,637,958
Fernando Herboso - Broker for Maxus Realty Group
301-246-0001 Serving Maryland, DC and Northern VA
Maxus Realty Group - Broker 301-246-0001

Excellent advice. .it is so much easier generating leads from those we served

March 27, 2010 09:22 PM
Rainmaker
341,953
Don Wixom
"Looking out for your next move..."tm
RE/MAX Advantage Nampa, ID

Lou, thanks again for another good quote! It's so true that we need to under promise and over deliver... Or just over deliver!

March 27, 2010 09:22 PM
Rainmaker
543,273
Toula Rosebrock
Broker/Sales Associate, Realtor, Lacey Township,
Diane Turton, Realtors, Forked River, NJ

Hi Lou:

Great quote and something that everyone should keep in mind everyday.

March 27, 2010 09:26 PM
Rainmaker
325,205
Roy Giordano
Top Agent Marlboro NJ, Marlboro/Manalapan Homes
RE/MAX Central, Marlboro, Manalapan, Freehold, Old Bridge NJ

Hi Lou,

Another excellent quote.

Thanks for posting.

Roy

 

March 27, 2010 09:34 PM
Rainer
71,919
Robert Hicks
United Country River City Realty

Thank you Lou, I am new here and I believe you will be one I want to watch and learn from.

March 27, 2010 10:28 PM
Rainmaker
508,557
Mary Douglas
REALTOR, Red Feather Lakes, Colorado
United Country Ponderosa Realty

Hi Lou, Another wonderful quote, competitors who give bad service will drive traffic to those of us who will give good service.

March 27, 2010 10:35 PM
Rainmaker
1,269,049
David Saks
Memphis, Tennessee
The Real Estate Mart of Tennessee, Inc.

Right on target with that quote, Lou. Good food for thought.

March 28, 2010 03:41 AM
Rainmaker
966,366
Gary L. Waters, Broker Owner Waters Realty of Brevard, LLC
Personal Service, always.
Waters Realty of Brevard, LLC

Definitely a case here where not being loved by all is desirable!

March 28, 2010 07:41 AM
Anonymous
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Rainmaker
1,669,211

Lou Ludwig

CRB, CRS, CIPS, GRI, SRES, TRC, e-PRO
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