Your Customers Will Love You

By
Education & Training with Ludwig & Associates

 

  

Motivational Power Quote

 

Your Customers Will Love You

 

"Although you customers won't love you

if you give bad service,

your competitors will."

Kate Zabriskie, corporate trainer  

  

As I see it. . . . . . . .

Your customers will love you  

Customer's love us when we deliver on our promises and provide exceptional customer service.  

Work with your customers to establish mutually agreed expectations for your services; then do everything within your power to exceed on those expectations.  

Falling short on our expectations will create a strain in the business relationship with the customer and in all likelihood will result in no repeat business and no referrals.    

Give your customers what they really want and that's making them feel important and providing exceptional customer service and when we do they will love us.   

©2010, Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author

  

  

  

 

 

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Rainmaker
214,793
Wayne and Lynda Gomillion
Real Living Hagan Realtors | Pinehurst ~ Southern Pines, NC - Pinehurst, NC

Good point!... Thanks for sharing.

March 27, 2010 09:22 PM #1
Ambassador
1,639,570
Fernando Herboso - Broker for Maxus Realty Group
Maxus Realty Group - Broker 301-246-0001 - Gaithersburg, MD
301-246-0001 Serving Maryland, DC and Northern VA

Excellent advice. .it is so much easier generating leads from those we served

March 27, 2010 09:22 PM #2
Rainmaker
341,953
Don Wixom
RE/MAX Advantage Nampa, ID - Nampa, ID
"Looking out for your next move..."tm

Lou, thanks again for another good quote! It's so true that we need to under promise and over deliver... Or just over deliver!

March 27, 2010 09:22 PM #3
Rainmaker
543,273
Toula Rosebrock
Diane Turton, Realtors, Forked River, NJ - Lacey Township, NJ
Broker/Sales Associate, Realtor, Lacey Township,

Hi Lou:

Great quote and something that everyone should keep in mind everyday.

March 27, 2010 09:26 PM #4
Rainmaker
325,605
Roy Giordano
RE/MAX Central, Marlboro, Manalapan, Freehold, Old Bridge NJ - Marlboro, NJ
Top Agent Marlboro NJ, Marlboro/Manalapan Homes

Hi Lou,

Another excellent quote.

Thanks for posting.

Roy

 

March 27, 2010 09:34 PM #5
Rainer
72,344
Robert Hicks
United Country River City Realty - Savannah, TN

Thank you Lou, I am new here and I believe you will be one I want to watch and learn from.

March 27, 2010 10:28 PM #6
Rainmaker
509,364
Mary Douglas
United Country Ponderosa Realty - Red Feather Lakes, CO
REALTOR, Red Feather Lakes, Colorado

Hi Lou, Another wonderful quote, competitors who give bad service will drive traffic to those of us who will give good service.

March 27, 2010 10:35 PM #7
Rainmaker
1,275,661
David Saks
The Real Estate Mart of Tennessee, Inc. - Memphis, TN
Memphis, Tennessee

Right on target with that quote, Lou. Good food for thought.

March 28, 2010 03:41 AM #8
Rainmaker
969,274
Gary L. Waters, Broker Owner Waters Realty of Brevard, LLC
Waters Realty of Brevard, LLC - Melbourne, FL
Personal Service, always.

Definitely a case here where not being loved by all is desirable!

March 28, 2010 07:41 AM #9
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Lou Ludwig

CRB, CRS, CIPS, GRI, SRES, TRC, e-PRO
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