Zillow Premier Agent - Opinions please? - Worth the cost to buy a zip code?

By
Real Estate Agent with Keller Williams Capital Partners Realty

Hi all I hope you're all well!

Quick Question:  Has anyone used Zillow and paid to become a premier agent for a specific zip code?  

Any good or bad experiences?

How about any opinions on the customer service / Realtor friendliness of Zillow? 

Thanks in advance!

Ryan Reynolds

Keller Williams Capital Partners Realty

(740) 972-2731

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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Nancy & Mike Thompson 04/10/2011 05:03 PM
Topic:
Real Estate Sales and Marketing
Tags:
advertising
value
online advertising
premier agent
zillow

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Ambassador
707,568
Brad Andersohn
Zillow - Nat'l Outreach Mgr & Dir. of Zillow Academy - Fairfield, CA
ActiveBrad 707.646.1876

Hi Frank - Brad from Zillow here. Since you're not a member here on ActiveRain (or just not logged in) I can't link to your profile or make contact with you since I don't know or can't tell who you are.

I'd be happy to have a phone chat and hear more details about your concerns if you'd like. My number is 707.646.1876 or you can just click on my profile link below and contact me that way.

I'm also providing a link here that might be helpful if you want to reach out to some other agents that can assist you.  Thanks :)

January 04, 2013 08:46 AM #62
Anonymous
Anonymous
Marcia

I have spent a lot of time getting my Premier Zillow Site up and running.  I have received 3 "leads" if you will, all of them about a home or condo that was not for sale or active.  Two of those have dead email addresses.  I also have some bugs I have been trying to get worked out and once I get a hold of someone they seem all eager to help, and then the ball gets dropped.  I felt like when I was signing up and brand new, I got some help, but after the first week, that stopped.  Leads are not good leads at all, my opinion, and I will be trying to cancel if I ever get to talk to Kelsey who is very nice, but very hard to get a hold of for one reason or another.  I was expecting answers from her on several issues discussed two weeks ago and all I get from hjer is "when can I call you to go over".  Well, we did that two weeks ago.  No changes have been made and no answers have been provided.  

August 26, 2013 12:02 PM #63
Ambassador
707,568
Brad Andersohn
Zillow - Nat'l Outreach Mgr & Dir. of Zillow Academy - Fairfield, CA
ActiveBrad 707.646.1876

Hi Marcia - I would love to try and assist you with any challenges you may be having, please feel free to call me at 707 646-1876 or you can also email me directly at brada at zillow dot com. You weren't logged in to AR when you commented above so I don't even know your last name or have any way to contact you?

I'm confident that after a call together, we can resolve some of the issues you might be experiencing and get you on your way to having much better success with your marketing efforts on Zillow.

Looking forward to connecting with you at your convenience. Thanks. :)

August 27, 2013 09:05 AM #64
Anonymous
Anonymous
Marco McCoffin

Zillow sucks!  The leads are fake or crappy at best!

September 13, 2013 12:33 PM #65
Ambassador
707,568
Brad Andersohn
Zillow - Nat'l Outreach Mgr & Dir. of Zillow Academy - Fairfield, CA
ActiveBrad 707.646.1876

Marco - Wish I could help you, but apparently and unfortunately you don't have a profile here on Activerain or over on Zillow? I think it's difficult and challenging for ANYONE to get contact from ANY site if you don't exist or have a profile there? If Activerain could get me the IP address from your comment, then we could probably reach out to you that way?

I'll try and Google you to see if there's any way to track you down and try to help you.  Thanks.  You can also reach me directly here through Activerain by the link in my name below, or just give me a ring if that's easier at 707.646.1876.

Hope that helps, thanks.

September 13, 2013 01:25 PM #66
Rainer
2,950
Terry Dyer

I have been using Zillow faithfully for over a year.  I spend almost $2,000 a month.  I was getting 30-50 "leads" a month.  Most were just crap but  I converted enought to make it worth it...now ZILLOW IS FLOODING ZIP CODES WITH MORE AGENTS......HOW MANY LEADS TO I HAVE THIS MONTH....4-6....THAT'S RIGHT....FOUR FIVE SIX...SOMETHING REDICOULOUS...WHAT DOES ZILLOW SAY....OH...GEE...DON'T KNOW WHY OR HOW THAT MIGHT HAPPEN.

CREEPS AND CROOKS...

 

Terry J. Dyer Realtor

BRE Broker 011442544

September 26, 2013 07:45 AM #67
Anonymous
Anonymous
Lisa
Has anyone had a problem with Zillow drafting your account with a higher amount than agreed upon? This has happened for 2 consecutive months now to me, and I cannot get a response from Zillow. I tried calling and emailing my sales rep, who assured me that "Someone in Billing" would call by the end of the day. After 3 weeks and no call, I called and spoke to a supervisor, who assured me that someone would call me by the end of the day, at which point I asked if he could guarantee this since I had heard this before, and of course he said yes. A month now and still no call. So I filed a dispute with my bank and put a stop payment on the charge. Letter came back from my bank stating that Zillow did not find anything wrong and I should provide more documentation. Sooo I provided my contract and called Zillow again yesterday and today, but just voicemail. I guess my next step is the BBB. Has anyone else had this issue? Maybe those who subscribe to the zip code service should start checking their drafted amounts closely!!!
December 13, 2013 07:52 AM #68
Ambassador
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Brad Andersohn
Zillow - Nat'l Outreach Mgr & Dir. of Zillow Academy - Fairfield, CA
ActiveBrad 707.646.1876

Hi Lisa - Brad from Zillow here.

I just saw your comment above but have no way of reaching you?? No last name in the comment, no link, no contact info etc., I want to help but need your contact info? Please eamil or call me so I can help and expedite your request?

Brada at zillow dot com or my office # is 707 646-1876. Thank you.

December 13, 2013 09:02 AM #69
Anonymous
Anonymous
Lisa
UPDATE: I was contacted by 2 people in Zillow this same day, and they corrected the problem. After a few days, I received a refund of the overcharged amount, and the correct amount was charged for December. Thanks to Zillow and ActiveRain!
December 20, 2013 06:24 AM #70
Ambassador
707,568
Brad Andersohn
Zillow - Nat'l Outreach Mgr & Dir. of Zillow Academy - Fairfield, CA
ActiveBrad 707.646.1876

Happy we were able to help Lisa.  :-)

December 20, 2013 08:35 AM #71
Anonymous
Anonymous
SWilliams
Zillow bamboozles agents into signing up and paying extremely high memberships by giving listing and postings to other agents. Don't think about cancelling the contract, you will have a high buyout to pay. I have asked other agents in my well-known company and they all say it's crazy to pay the amounts Zillow charges. Their practice of luring customers in by giving agents listings to other paying agents is very scammy.
February 19, 2014 03:52 PM #72
Anonymous
Anonymous
John Manchester

I've been a Zillow agent for a long time. I was getting good leads. It seems to have gotten saturated with agents. Now, I rarely get a single lead. Also, Now the listing agent is at the top of the heap next to the ad. Team reviews make one agent look like the have 250 reviews and 80 listings. Not real fair to individual agents like it used to be. If you have listings and are not on Zillow, you FREE get top placement like Trulia, so why pay for it. I have Yahoo with Zillow and I don't show up at all. Buyers will call the list agent if given their name. My rep. really seems only interested in selling me more.

July 02, 2014 01:44 PM #73
Anonymous
Anonymous
John Manchester

When I first started Zillow you would buy a percentage of the zip code. If I bought 25%, my name would appear at least every 4 clicks. I would get leads from surrounding zips as well. I was the offered 100% of the same zip code on Yahoo. I got a lot of comments from friends who saw me online all of the time. Then Zillow switched to Impressions based ads and listing agent placement at the top. Huge decrease in leads. I really believe it's gotten popular and deluded with agents. Not worth it any more.

July 02, 2014 02:04 PM #74
Ambassador
707,568
Brad Andersohn
Zillow - Nat'l Outreach Mgr & Dir. of Zillow Academy - Fairfield, CA
ActiveBrad 707.646.1876

Hey John - Brad from Zillow here. I was just reading your comments and after reviewing a few things, I think I may be able to help? Feel free to contact me at 707 646-1876 or you can email me at brada at zillow dot com. I'd be happy to share a few things I think will help and also might be able to help you increase some of that low listing inventory in your area, with you of course as the listing agent. Look forward to hearing from you... if you're interested.

July 03, 2014 09:37 AM #75
Anonymous
Anonymous
Tom Taylor

Rip off-as a lender I signed up to be a preferred lender with a Realtor and we both paid 1/2.
I never was linked to the Realtor despite several call to get it fixed. Emailed them prior to ending of contract to cancel. After it was supposed to be cancelled they charged my credit card for 3 months for the Realtors monthly fee even though he got a new lender who paid. Talked to rep who admitted they never showed be linked with Realtor and that they now show a different lender linked to that Realtor but charged my credit card as that was the only one they had on file. That is a lie as I have the original email stating they charged his card for half in the beginning. And they had the new lenders billing information in May. I asked for full repayment of the money I was charged as they breached the contract by their own admittance they never supplied the service they paid for and charged me after I requested not to renew the contract. So far nothing has been done.

July 09, 2014 12:29 PM #76
Ambassador
707,568
Brad Andersohn
Zillow - Nat'l Outreach Mgr & Dir. of Zillow Academy - Fairfield, CA
ActiveBrad 707.646.1876

Hi Tom - Brad from Zillow here. I tried to get to your profile and contact info on ActiveRain from the link in your comment, it appears that you either weren't logged in when you commented, or you don't have a profile on Activerain?

I would love to try and help but don't quite know how to reach you? Can you please contact me at 707.646.1876 or email brad a at zillow dot com so I can try to put you with the right team or individual at Zillow that can help?

Thanks.

July 09, 2014 01:10 PM #77
Anonymous
Anonymous
Betsy in Houston

HUGE FINANCIAL MISTAKE. Not one viable lead in 5 months. Can't wait for my contract to expire to stop the financial hemorrhage.

July 29, 2014 01:12 PM #78
Ambassador
707,568
Brad Andersohn
Zillow - Nat'l Outreach Mgr & Dir. of Zillow Academy - Fairfield, CA
ActiveBrad 707.646.1876

Hi Betsy - Sorry to hear you're not getting more contacts and potential clients. I (or someone from the Zillow team) may be able to help? Sometimes it's just a matter of making yourself more easily available to the customers?

For example, I have no way to contact you from your comment above. There's no profile link, no photo, no contact info etc. I'd love to try and help so I'll give you my contact info.

You can click on the link to my AR profile in this comment, or you can call or email me at 707.646.1876 and my email is brad a at zillow dot com. I'd be happy to try and help you and see if together we can't get you more contacts, appts. and closings from Zillow.

July 14, 2014 07:32 AM #79
Rainer
5,672
Doyle Davison
Surf City Realty - Huntington Beach, CA

waiting... waiting.... ah... waiting

July 29, 2014 01:04 PM #80
Ambassador
707,568
Brad Andersohn
Zillow - Nat'l Outreach Mgr & Dir. of Zillow Academy - Fairfield, CA
ActiveBrad 707.646.1876
Hi Doyle, just sent you an email and also sent a request to our CS and sales team to get you some assistance. At the airport right now but landing in next city in a couple hours. Keep me posted. Thanks.
July 29, 2014 01:31 PM #81
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Ryan Reynolds

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