What to ignore

By
Real Estate Agent with YourStories Realty MA# 9517963

Eleanor Abernathy, also known as the Crazy Cat...Yesterday one of my listings was given a critical review by friends of the seller.  Not surprisingly these friends were able to find something they didn’t like.  That is the thing when you ask smart people a question, they will strain to give you an answer.  Well, maybe strain is too strong a word, a smart person can make decisions quickly and without effort, but they will give you an answer.  Sometimes the answer will be right on and sometimes not.

I am not sure about this one so I made the change requested.  The comment was about the fact that my seller loves her home and has spent time, energy and money landscaping and gardening while she was the steward of this wonderful home.  She planted a number of beautiful trees in the yard which create shade and beauty.  A neighbor, as a compliment, mentioned she could be called the tree lady because of her love of trees, her garden and the shade.  Well “tree lady” is a bit too close to “cat lady”  you know that crazy woman who lives down the street with the 40 cats!  Turns out there actually is a cat lady and she did live in the community and was known to all. My seller is anything but crazy and her love of gardening is far from an obsession with cats, but the well meaning friends felt there was enough of a connection to warrant a comment.

In this case, what I did was change the language immediately in my description because perception can be reality and there is no room for that perception here.  Sometimes the critics can get it right when they are off base trying to make a connection.  I like asking my friends for their opinions and I think most people like to get some consensus on their work.  I think it is important to know what to ignore and what to take action on.  It is not about right or wrong, it is about your ultimate goals and how is that being best served.  We are best served by people better understanding that this homeowner has cared for this land and this home and there is nothing crazy about that.

Posted by

Larry Lawfer

Realtor®, Director of Marketing

Keller Williams Boston Southwest

680 High Street

Westwood, MA 02090

larry@lawfer.com, 617-774-8292

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Rainer
201,577
Mary Macy
Top Agents Atlanta Metro
Top Agents Atlanta Metro

I guess sometimes we just need to shrug it off and recognize that we live in a free country and everyone has a right to their opinion and that does not make them right, just Free!!!  I often laugh at the homefeedback that my sellers get and they laugh with me!!!  Life is bigger than that!!!

July 08, 2010 11:21 PM
Ambassador
1,068,700
Tammie White
TW Realty Group, Franklin TN
Benchmark Realty, LLC (615) 495-0752 or www.TWRealtyGroup.net

I agree with Lenn.  You're out to sell the property and should do whatever it takes to do that.

July 08, 2010 11:48 PM
Rainmaker
230,553
Lina Robertson Jones
REALTOR, Springfield MO Area Homes for Sale
Ozark, Nixa, Republic & Willard Real Estate

I agree with not mentioning the owner.  Buyers want to be able to envision themselves making that THEIR home...not moving into someone else's.  Nice job!

July 09, 2010 12:02 AM
Rainer
34,619
Barbie Burke
Respect Realty

It is great to get feedback from others just to confirm either way your work on a listing.  In most cases you need to weigh if it would be worth mentioning to the seller.  We do not want to create a problem with the seller wanting to change everything just from a few comments. That would make them crazy!

July 09, 2010 03:06 PM
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418,619
Larry Lawfer
"It's all about you. I listen for a living."
YourStories Realty

I am so thrilled and honored to have had this post listed as a feature.  My feeling is that honest story telling that engages people in dialogue is a win for all of us. Thanks Active Rain for allowing us to meet here and discuss the issues.

July 13, 2010 07:36 PM
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Larry Lawfer

"It's all about you. I listen for a living."
When you need to get it right, call here now.
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Additional Information

What would you do today, if you knew you could not fail? What actions would you take, what would you share and how would you treat the people around you. Storyteller Marketing in Real Estate by Larry Lawfer will explore the real estate industry in MA and beyond through the eyes of the community it's people and stories.