But Why Would You Do That?

By
Real Estate Agent with BHG Real Estate - Kansas City Homes SP00229578 2007027091
But Why Would You Do That?
But Why Would You Do That?
 
Over the last 4 weeks I have heard that question over and over again. Here's why: my client, who is 90 years old, is moving back east to be near her daughter and son-in-law.  Now we all know how much work is involved in getting ready for a cross country move, right? Can you imagine how stressful it was for the daughter to think about her 90 year old mother having to face that without her here to help? 
 
Well, I could so I did everything in my power to help out. I introduced the family to a wonderful service called 'Caring Transitions' to help with the packing and sorting and estate sale. To keep costs down and insure continuity, I went over there myself 3 hours a day, 3 times a week for 3 weeks to help with the sorting. To me, this didn't seem like a big chore - this was an opportunity to listen to some really good stories from an extraordinary woman.
 
Assisting in getting the doctor's office here to send the required paperwork to the doctor in D.C.  was not exactly within the realm of your usual real estate service but only took a bit of my time so, why not help? Some of my colleagues said "I would never..." and "what a time waster" but is it really a waste of time to help another human being? Even if it's not in your 'job description'?
 
Because sometimes life is not so simple and it's okay to give a client more than they are paying you for...isn't it?



KC Realtor© Maria Morton ABR/SRES

816.560.3758
Kansas City Real Estate Agent

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Maria Morton of Better Homes & Gardens Real Estate is a licensed Real Estate Agent in KS & MO. 816-560-3758 Mobile 816-410-5499 Office 816-410-6302 eFax 435 Nichols Road Ste. 300 Kansas City, MO 64112   Maria Morton Copyright © 2008-2013 

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Re-Bloggged 4 times:

Re-Blogged By Re-Blogged At
  1. Kaera Mims 08/19/2010 10:07 PM
  2. Suzanne McLaughlin 08/19/2010 10:27 PM
  3. Paul Francis 08/20/2010 03:27 AM
  4. Dub Walters 08/20/2010 09:41 AM
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Comments 61 New Comment

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Maria I loved your post.  Real estate is more than just selling a house, it involves caring, and your story was a good example of some of the things we do as agents.

Thanks for sharing.

August 20, 2010 11:59 PM
Rainer
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Barbara Singleterry
Honesty - Integrity- Loyalty
S Squared Realty Group

What a wonderful gift you gave to your client's daughter.  I am sure it made everything go much more smoothly.  Helping an elder move is so difficult, especially if there is a lifetime of stuff and memories to go through.  I hope you wrote down some of her stories, those are priceless.

Thank you for being a shining example of the best kind of agent.

August 21, 2010 01:37 PM
Rainmaker
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Fred Griffin, Your Real Estate Broker for Tallahassee, Florida 850-339-4861
Call Fred 850-339-4861
Frederick Griffin, Licensed Real Estate Broker

May God bless you and reward you, Maria.   You looked beyond The Commission and saw a human being in need.  Thanks for the inspiration!

August 22, 2010 01:19 AM
Rainer
14,983
valerie white
Berkshire Hathaway HomeServices GA. Properties

Maria, good job!  We are in this business to help people and the deeds we do eventually come back to us!  You have made a great impression on these people and it will come back to you in priceless ways.   As realtors, sometimes we don't always have good things said about us and if more realtors went over and beyond the normal "job description", what a better name we would have and what a better world it would be!   Go girl!

August 22, 2010 10:32 PM
Rainmaker
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Laura Cerrano
Authentic Feng Shui Expert
Feng Shui Manhattan Long Island

Hey Maria, we are in the business of helping others so when you see an opportunity to do just that, do it :) The more we give the more prosperous we live :)

August 22, 2010 11:36 PM
Rainmaker
509,622

Maria Morton

Kansas City Real Estate 816-560-3758
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