I walk every morning that I don't have clients. It is very unusual to see roses in Naples FL because of the heat and humidity. But, lo and behold, I saw a rose bush this morning and was admiring it. I just had to sneak in and get close enough to see if Florida roses smelled as wonderful as Pennsylvania roses. As I was leaning over to take a sneaky sniff, my hand caught a thorn. It was really early (people still sleeping)so I tip toed away hoping no one would see my grimace or hear my Owwww !!!!
Lesson 1:Clients = Roses. They may look really pretty unitl you get too close. Sometimes they aren't right up front with you about their ability to buy a house you've just put an offer in on for them (even though they had a pre-approval and you had great conversations with them before they flew to Florida). I rarely have clients "thorn me" but on occasion I have been stuck by them and learned from it....and I try not to let anyone see me grimace.
Lesson 2: Not all roses are the same. They come in all colors and sizes. What makes them similar is the fact they have one mission in life and that's to grow and become beautiful. Isn't our job to make our clients feel good about themselves even if they do have a thorn here and there? I've never seen value in getting upset with clients when things don't go your way. They are all about themselves anyway, aren't they? They want to complete their mission and that is to buy a house. It's our job to nuture and let them grow.
Lesson 3: Keep walking. Just because I got 'thorned" I will continue to admire that rose bush and maybe even go over for a sniff or two but I learned that "pretty is as pretty does" isn't always the case but a "rose by any other name is still a rose."
Hold your clients in high regard. go ahead and admire them. Don't look for the thorns but know that they are there. Also know there are just some bad weeds out there as well and don't bother giving them the attention they need. Sometimes the best lessons are the owwww -iest ones and you'll never forget them.