ANSWER THE PHONE.....and you get $3000.00....... IT IS THAT SIMPLE

By
Real Estate Broker Owner with People first then business! Ran Right Realty Riverside, Ca BRE LIC #00636943

Here is one story that should be told over and over again in the Real Estate bars, saloons, gatherings, parties, chat rooms, ONLINE, and lunch rooms across the the nation. It has a dollars and "sense" ending. That's common "cents" and $3000.00 dollars. ......Well here it is...plain and simple....

My client called me and let me know that they wanted to purchase some HUD properties. I immediately researched the subject matter and found out you had to be registered with HUD to participate. I applied and I am currently in the process of getting approved......but that is not the story and most likely a separate post topic.....

Meanwhile, my all cash client finds and wants a HUD property and instructs me to get it. I in turn have to locate a HUD agent to put in a bid on the property. NOW HERE IS THE POINT OF THE POST.........

THE FIRST PERSON WHO ANSWERED THE PHONE.......GETS THE COMMISSION $$$

That's right....there is a 5% commission due and I was willing to split with the first agent I got a hold of. His share would come to about $3000.00 for just answering the phone..ANSWERING THE PHONE

FIRST PHONE CALL: Got a hold of a young lady who said, no such person here. I cross-examined her, double checked it and even told her that this number is listed for a HUD certified agent. She thanked me and hung up.

SECOND PHONE CALL: I get a recording stating clearly that they are on another phone or they would have picked up. They will call me right back if I leave a number. Okay, I will play...I left a number.

THIRD PHONE CALL: Sorry they couldn't take my phone call and that they even missed me...RECORDING. Leave a message and they will call me right back. Okay, I will play and I left a message

FOURTH PHONE CALL: Second ring...this is Don, how can I help you? Don, are you a certified HUD agent. YES, I AM. Well this is your lucky day. I need to submit an offer immediately for all cash. I am willing to split commissions. Are you available? YES....says Don. We do the deal.....Don is richer for it, my clients are happy and I am writing this post.

OTHER CALLS AFTERMATH: 2-3 hours later, the second phone caller calls me. Sounds tired and in a hurry. Did you call? Yes, but I handled my issue. He said bye and hung up. The third caller calls me back. I told him I took care of my issue. He says, just for the heck of it, why did you call me? I told him the story and he apologized twice......he said that he normally answers the phone, but had issues that distracted him.

Professionals.....if we are learning anything in this day and age...let it be to....... BE available.

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Re-Bloggged 2 times:

Re-Blogged By Re-Blogged At
  1. Dan Rosenberger 09/18/2010 10:22 PM
  2. Sidney Kutchuk 09/20/2010 12:07 AM
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Topic:
ActiveRain Community
Location:
California
Tags:
phone calls
answering machines
being available
real estate deals
commissions
hud
cash
real estate agents
dollars
cents

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Rainer
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Cece Blase
Paragon Real Estate Group

You're a great story teller. And I love good, smart advice about things we should be doing already, backed up by a good tale. Thanks.

September 21, 2010 09:28 PM
Rainer
93,678
Cece Blase
Paragon Real Estate Group

You're a great story teller. And I love good, smart advice about things we should be doing already, backed up by a good tale. Thanks.

September 21, 2010 09:28 PM
Rainmaker
1,112,303
Richie Alan Naggar Author PEARLS SERIES of books
on LIFE and LOVE plus Real Estate too!
People first then business! Ran Right Realty Riverside, Ca

Cece......then we have a working match because I enjoy what I do and I thank you for supporting it...just for commenting, here is one just for you....

Helen Keller did her best to up her circumstances to the ways we communicate and....that a lot of us take for granted. She considered it a joy, a life changing experience to communicate like regular folk. I wonder what she would have to say about answering the phone.....? (if she could)

Deborah.....You should be called and often.....You want to boost business...?  Communications run the world, personal relationships, business, and education. Turn it up and see what happens. Or, if you are content, leave things the way they are. That's the scooperoo too

 

Thank you Ladies for dropping by.......

September 21, 2010 09:46 PM
Rainer
7,518
Veronica Huerta
SCA Real Estate

Richie,

great post and a good wake up call. something as simple as answering a phone call can make a world of difference

October 01, 2010 05:16 PM
Rainmaker
1,112,303
Richie Alan Naggar Author PEARLS SERIES of books
on LIFE and LOVE plus Real Estate too!
People first then business! Ran Right Realty Riverside, Ca

Veronica....very kind of you to comment.....doesn't it all boil down to everything we have always heard.......? Opportunities abound and we...for some reason, tend to sabotage ourselves......We work so hard and then risk it all.....Why?  Very best to you Veronica..

October 01, 2010 05:40 PM
Anonymous
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Rainmaker
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Richie Alan Naggar Author PEARLS SERIES of books

on LIFE and LOVE plus Real Estate too!
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