It's Not Personal it's Business, or is IT?

By
Real Estate Agent with Ken's Home Team at Keller Williams

It's Not Personal it's Business, or is IT? so we have all heard this or said this.  Let me ask you this is that a real statement? How can Business not be Personal?  I spent the first part of my life in the Restaurant Business,  the last 12 years I was an Executive Chef and business was very personal.
What is business, as a Real Estate Professional what do we DO?Homes for Sale

  • We Build Relationships
  • We handle Millions of Dollars in production helping people purchase a product that will be the biggest purchase in their LIFE! (OK this one is very personal)
  • Customer Service
  • Honesty
  • Loyalty
  • Marketing
  • Buying a Home
  • Selling a Home
  • Investing in Real Estate

Home For sale Contract

So tell me, From this list what is not Personal?  What is just Business?  Am I missing something?  Please chime in tell me your thoughts.  I ask this because I had an agent call me this week and tell me here is an offer and please remember its "NOT PERSONAL IT'S BUSINESS".  I do understand that the contract part is completely business, however that is such a small part of the business.  

As I mentioned above The career I have chooses is very personal, I am not here to make a fast $$$ I am her to help my clients today, tomorrow, and the rest of my life.  Real Estate is Very Personal to me  

So help me, tell me your thoughts on
It's Not Personal it's Business, or is IT?

 

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Topic:
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Location:
Washington Clark County
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Rainmaker
1,201,260
Richie Alan Naggar Author PEARLS SERIES of books
on LIFE and LOVE plus Real Estate too!
People first then business! Ran Right Realty Riverside, Ca

Fine line between the two.....Making something emotional or maintaining an objective stance determines whether it is personal or business......Curious thing...the shift between the two can happen very quickly if you are not grounded....good post and thank you.....Ken...

October 03, 2010 03:23 PM
Rainmaker
238,353
David Ames
San Francisco
Zephyr Real Estate, San Francisco

Great play on words, Ken.  We all know that when an agent submits an offer and says it's, "not personal...it's business" that they're appologizing to some extend for the "crappy" offer (justified or not).  Our "personal"ities and uniqueness is what attracts the clientele we work with.  There's definitely a "personal" aspect to what we do.  Balancing it with the "business" side is what creates or hinders our success.

October 03, 2010 03:25 PM
Rainmaker
563,424
Chris Smith
South Simcoe, Caledon, King, Orangeville Real Esta
Re/Max Chay Realty Inc., Brokerage

The purchase and sale of a home is personal and business, it is very hard to eliminate one side completely.

October 03, 2010 03:32 PM
Rainmaker
519,054
Ken 360.609.0226 Vancouver Homes for Sales
Ken's Home Team at Keller Williams

Gentleman, thank you for the great words!! I appreciate that.. I think for the most part as a RE we blend the 2 and need to manage that as well.

October 03, 2010 03:35 PM
Rainmaker
655,876
Pamela Seley, REALTOR®
Menifee Lakes California Real Estate
REALTY EXECUTIVES OTF

Ken, interesting post.  I have heard that phrase often.  Just had an interesting conflict with another agent, who insulted my intelligence because I wouldn't give in to his client's ridiculous wishes, or maybe they were really his wishes.  In any event, the insults were personal!  Great post,

October 03, 2010 03:42 PM
Rainmaker
519,054
Ken 360.609.0226 Vancouver Homes for Sales
Ken's Home Team at Keller Williams

Pamela, thank you.  It is difficult at times,

October 03, 2010 03:47 PM
Rainmaker
86,088
Troy Funk
Realtor - CDPE, SFR, Sarasota Short Sales & Foreclosures
Allison James Estates & Homes, Sarasota 941-957-3737

Ken, I believe to be a Great sales person you have have to be personal with business boundries.  We get in trouble by violating Boundies between what is right and wrong. 

October 03, 2010 04:36 PM
Rainmaker
519,054
Ken 360.609.0226 Vancouver Homes for Sales
Ken's Home Team at Keller Williams

Troy,

Thank you that is a great way to look at it!!!

October 03, 2010 04:42 PM
Rainer
76,033
Sherilyn M. Whistler
Need a Referral, Call Me !
ERA Herman Group Real Estate-NoCo

Ken - I agree... Real estate is personal. We are invited into the homes of these people behind the closed doors privy to info even their families may not know. They make it personal when they choose us to represent them at difficult times in their lives. But it doesn't mean we can not handle it with professionalism!! Great blog Ken!

October 04, 2010 12:44 AM
Rainmaker
519,054
Ken 360.609.0226 Vancouver Homes for Sales
Ken's Home Team at Keller Williams

Sherilyn,

Hey thank you, I appreciate the comments...

October 04, 2010 01:55 AM
Ambassador
2,032,155
Todd Clark
Broker - Beaverton, Oregon Real Estate Expert - (503) 524-9494
Keller Williams Realty

Spending day after day with someone for months, you sometimes learn stuff their best friends don't know about them. I've become great friends with many of my clients and look forward to spending game nights out or kid get togethers with them. This business is very personal, you get to know exactly what they like and don't like and hopefully in the end you still like each other.

October 05, 2010 12:16 AM
Rainmaker
343,078
Jenny Kotulak
Broker - Oakville Ontario Real Estate
RE/MAX Real Estate Centre Inc., Brokerage

Very thought provoking post.  I agree with Todd above.  Even when it comes to the business of writing up offers, it becomes very personal.

Clients all have different personal styles and different ways of negotiating.  If we don't embrace the personal part of the equation we might as well not be in this business.

October 20, 2010 08:31 PM
Rainmaker
519,054
Ken 360.609.0226 Vancouver Homes for Sales
Ken's Home Team at Keller Williams

Jenny, Thank you for your comments

October 20, 2010 08:38 PM
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Rainmaker
519,054

Ken 360.609.0226 Vancouver Homes for Sales

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