What are your intentions? Do they change as things become more and more desperate?

By
Real Estate Agent with Better Homes and Gardens Real Estate Metro Brokers

The purest of intentions!Real estate sales is a vocation that at times can be either very fulfilling or extremely frustrating. And during this historic market correction, it is much more often the latter rather than the former.

And while we may have the purest of intentions when it comes to serving our clients, very often desperate times may call for desperate measures. We are forced to expand our “comfort zone” on an almost daily basis.

But it’s not just about pushing the envelope in order to collect a commission. As it becomes harder and harder for purchasers to complete a transaction, it is often necessary to be flexible when it comes to protecting their interest.

I’m not talking about breaking the law or violating the code of ethics. But I am speaking of doing whatever is necessary to get the job done.

These days that might meaning breaking done some old barriers and treading on new ground.

And always maintaining good intentions!

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Rainmaker
311,259
Glenn Roberts
Retired - Seattle, WA

Making sales come together these days is just more work. Both buyers and sellers are being more cautious in their decision making process. As agents we need to find the patience to sit tight with these clients and understand the struggle their needs present them.

Oct 09, 2010 09:27 AM #1
Rainmaker
722,234
Jackie Connelly-Fornuff
Douglas Elliman Real Estate in Babylon NY - Babylon, NY
"Moving at The Speed of YOU!"

As agents, we also have to work together to get these deals closed. Forget any issues you may have with each other. It's about our clients, period. An agent that I know, her deal is going south because the other agent is not doing what is supposed to be done and the home may go into foreclosure on Monday! All because of "lack" of communication. He couldn't find the time because it's interrupting his fun, weekend time. Unreal.

Oct 09, 2010 09:49 AM #2
Rainmaker
1,461,630
Joan Cox
Metro Brokers - House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Richard, at our retreat we just had this week, one of the speakers was talking JUST that --- how to "serve" our clients, and not appear desperate, even if we are.     To get across to the client that THEY are the only thing that is important.      A better focused transaction!

Oct 09, 2010 10:00 AM #3
Rainmaker
766,940
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

"I'm not talking about breaking the law or violating the code of ethics. But I am speaking of doing whatever is necessary to get the job done."

I don't understand the nuances in that statement.

NEVER let a client think you need the transaction more than they do.

Oct 09, 2010 10:07 AM #4
Rainmaker
550,087
Susan Haughton
Long & Foster REALTORS (703) 470-4545 - Alexandria, VA
Cheerfully Helping You Buy or Sell in Alexandria

Our needs/wants/situation should never be a part of the transaction, period.

Oct 09, 2010 10:17 AM #5
Ambassador
1,667,723
Richard Weisser
Better Homes and Gardens Real Estate Metro Brokers - Newnan, GA
Richard Weisser Coweta Newnan Homes for Sale

Glenn...

Excellent comment. It is harder, that's for sure. Thanks so much.

Jackie...

Exactly the kind of issue I'm talking about. How far do you go? If you intention is to help your client, you may have to move out of your comfort zone. Thank you so much for adding to the conversation.

Joan...

And that is and always should be the bottom line. Thanks so much.

Mike...

The buyer may be as desperate or more desperate than the agent. We have many cases where our buyers had no where else to go. So I'm not just talking about the desperation of a starving agent. Thanks my friend.

Susan...

But what if your client is the desperate one? How far will you go? That's my food for thought for this Saturday. I'm just trying to make people thing. Thanks you as always, for your continued support!

Oct 09, 2010 10:38 AM #6
Rainmaker
1,783,491
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I know many agents that MUST make a sale and it shows.  I am lucky that I don't 'need' to make a sale.  When you get into that position is where mistakes are made and clients are not served properly

Oct 09, 2010 11:09 AM #7
Rainmaker
1,004,050
Gary L. Waters, Broker Owner Waters Realty of Brevard, LLC
Waters Realty of Brevard, LLC - Melbourne, FL
Personal Service, always.

I have always tried to abide by the rules and keep the client's best interest as the focus. Sure, it may bite me once in a while but in the end doing what is right works out.  Am I naive?

Oct 09, 2010 11:26 AM #8
Ambassador
1,238,911
Tammie White
Benchmark Realty, LLC (615) 495-0752 or www.TWRealtyGroup.net - Franklin, TN
Franklin TN, South of Nashville

I am always looking out for my client's best interest.  Unfortunately, they aren't always doing the same.  At the end of the day...I sell real estate.  Even real estate, that I may think will be a risk to my buyer.  I make my concerns clear but if they choose to proceed, I do as they ask and write the contract.

Oct 09, 2010 01:04 PM #9
Ambassador
1,338,736
Richard Iarossi
Coldwell Banker Residential Brokerage - Crofton, MD
Crofton MD Real Estate, Annapolis MD Real Estate

Richard,

There isn't an agent I know that isn't working outside their comfort zone, and doing it in a completely ethical manner.

Everything in real estate is just simply harder these days.

Rich

Oct 09, 2010 02:33 PM #10
Rainmaker
949,372
Bob & Leilani Souza
Souza Realty - Roseville, Rocklin, Lincoln, Loomis, Granite Bay, Penryn, Newcastle, Auburn, Meadow Vista (California) - Roseville, CA
Placer County, CA: Foreclosures, Auctions, Rentals

Richard, we recently had a client who wanted us to purchase a home at a trustee sale on his behalf. When the bidding began, we decided to bid a little higher than HIS max bid and take it out of our own margin, just because we knew he really wanted the house and it was for his primary residence. We got outbid anyway, but at least we tried! :)

Leilani

Oct 09, 2010 04:57 PM #11
Rainmaker
824,519
Paula McDonald
Chevaux Group, PLLC - The Woodlands, TX
CHEVAUX Group ~ The Woodlands, TX 936-203-0279

I won't compromise my integrity but am willing to look at things differently and try new things.

Oct 09, 2010 08:51 PM #12
Rainmaker
631,025
Sussie Sutton
UTR Texas Realtors - Pearland, TX
UTR TEXAS Realtors - Rep for buyers and sellers.

Yes times are hard and we have to team up to make deals happen, or just to get clients. It is a chore now a days to complete a transaction...I feel like the tight rope walker in a circus! Careful,,,inch forward.... inch forward....careful and balance....inch forward and two steps back!

Oct 10, 2010 01:51 AM #13
Rainmaker
810,908
Gail Robinson
William Raveis Real Estate - Southport, CT
CRS, GRI, e-PRO Fairfield County, CT

Well, I know that I am teaming up with agents in my area to collectively market our properties.  That's not outside my comfort zone, but it is sure is outside my broker's comfort zone.  The one good thing about all of this is that we are all in the same boat and are working together more closely to market our properties and bring them through to completion. 

Oct 10, 2010 02:47 AM #14
Rainmaker
385,286
John Walters
Frank Rubi Real Estate - Slidell, LA
Licensed in Louisiana

You are a master with your words.  Until one gets a commission check in hand at closing nothing is certain.

Oct 11, 2010 12:33 AM #15
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Richard Weisser Coweta Newnan Homes for Sale
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