The ONE Skill Which Will Set You Apart As A REALTOR

Reblogger Cindy Jones
Real Estate Agent with Integrity Real Estate Group

 

Follow-up goes beyond following up with your clients.  It includes everyone on the "team" that it takes to get a deal closed.  Lenders, appraisers, title companies, inspectors and more.  It is as basic as returning a phone call or email.  It doesn't take much time but it can save a deal and create the referral business you want to keep your business going well into the future.

 

Original content by Gary Woltal 0575737

EurekaIn looking at consistently GOOD Realtors over others that you might conside average or sub par flakes in the business, I see

ONE Skill Which Will Set You Apart As A REALTOR.

That skill?

           Follow Up !!!!

Looking at it as serving your client the REASON the good REALTOR keeps getting rave reviews is they don't let things fall through the crack. There is this HAPPY FACE at the other end of the communication, the computer terminal if you will. Emails come back with answers to questions, solutions to problems, extra information. The customer phone rings promptly after confusion is shown.

Face to face meetings are arranged as needed, and paperwork moves around from place to place with signatures and minimal hassle. Use of technology is a given and is effective.

Is a good to great REALTOR perfect all the time, or not have a personal life outside their business? Absolutely not. They are human just like the flake REALTORS. They have sick dogs, elderly mothers and kids that need to stay home from school with the flu on a Tuesday. But they deal with it. They are people of action and DO NOT LET THINGS SLIDE.

If you want to take your game to the next level, delight your clients with EXCELLENT FOLLOW UP in all areas, text, email, mail, phone and face to face communication. Make your response time above average and surprise them by giving them MORE than they expected.

CREATE 'raving' fans of YOU !!

 

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Rainer
65,837
Nancy Fraser
Exit Realty Premier - Massapequa Park, NY
Realtor, Massapequa Homes for Sale 516-729-0278

Cindy, that's what this business is all about.

Thanks for the post.

Have a blessed New Year!

Dec 29, 2010 09:48 AM #1
Rainmaker
575,760
Valerie Zinger
House Proud Ottawa-Ontario-Canada - Ottawa, ON
Home Organizer

Cindy:  Thanks for the re-blog.  I went to Gary's post and left a comment but I found it through you. 

Dec 29, 2010 09:56 AM #2
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Fred Griffin
Get There Social Media, LLC - Tallahassee, FL
Real Estate Technology

Customers and Clients want Action, not Excuses. 

They want Service, not Delays.

They want Communication, not Voice Mail Machines and unreturned Emails.

 

Dec 29, 2010 09:58 AM #3
Rainmaker
1,167,022
Bill Burchard
3B Realty: 951-347-3818, CA - Murrieta, CA
Broker, Realtor - Murrieta Homes For Sale, Califor

Thanks for reblogging this, Cindy. Follow up (and follow-thru) are key elements to happy and informed clients.

Dec 29, 2010 01:49 PM #4
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Cindy Jones

Pentagon, Fort Belvoir & Quantico Real Estate News
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