Don't Be So Rigid You Might Burst Your Own Balloon.

By
Real Estate Broker/Owner with KGC Properties LLC, Tucson Property Management & Real Estate

The home next door is up for sale.  Open house.  Real estate agent has signs all over, ties ribbons around the trees, sandwich boards around the front yard with arrows pointing inside and ... has balloons. 

Balloons all over - the street signs, the front door - a child would think there is a birthday party happening in the house.  Well at least mine does!

I see the agent outside strolling around the front yard so I go over to say hi.  A few minutes later, a car pulls up and out jumps a family - with twin little girls. 

Now tell me - what do little kids do when they see balloons?  When mine was little like that, if she got a balloon she thought she struck gold - her world was complete and she wanted nothing more if someone gave her a balloon. Simple happiness.

The girls go running for the balloons while screaming, "I'd like the pink one - no the red -- Mommy could we pick two balloons?"

As they jumped up and down to reach the balloons, real estate agent, grimacing and gritting her teeth, "I'm sorry little girls, you can't have any balloons, they are for the open house - come along let's all go inside."

Hello?  They are four years old.  What do they know about open houses?  Not to mention, any kid that sees a bunch of balloons thinks they are either in Applebee's where they get free balloons, or they are headed to a birthday party with cake. And balloons?  They are cheap - it's not like it's going to break the money bank and besides, what on earth is she planning to do with them after the open house? 

I can't stand to see a bummed out kid especially when it's simple to make them happy. So I go inside, blow up several balloons of various colors for each of the girls and attach strings of curly ribbons. 

I wait for the family to leave.  I hand each of the girls the balloons.  I giggle and jump up and down with them while mom and dad laugh.   The girls think they struck gold and mom gives me a hug (because I've been there and know they were going to have to find balloons before the end of the day!).   I hand Mom my business card and wave to the agent!

 

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Buying or selling Tucson real estate, Mt Lemmon, Tucson bank-owned homes, Tucson rental homes, or Tucson lease option homes? Visit www.KGCPropertiesLLC.com .

                                                 

 

This blog is written with my opinions and my opinions are  presented with accuracy but not guarantees. Please talk to a professional before making any real estate, financial or agency decisions.    Gabrielle Kamahele Rhind - 2014. If you want to reprint parts of this - just email me for my permission: KGCProperties@gmail.com .

 

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Rainer
59,348
Paula Stills
Keller Williams Market Pro Realty - Springdale, AR
Full time Real Estate, Ready when you are!

Good morning Gabrielle, I have twin grandchild so yes a balloon is a big deal to a five year old.  Good for you taking a little stress out of the home finding process for that family. Even if it's only a balloon.....Make it a great day.

Jan 31, 2011 08:00 AM #1
Rainmaker
753,207
Gabrielle Kamahele Rhind
KGC Properties LLC, Tucson Property Management & Real Estate - Tucson, AZ
Broker/Owner

GOOD MORNING PAULA!  Um,mm ... twin grandchildren!!!????  You look so young!!  I agree - I also think balloons will forever be the easiest way to make little ones happy!  You make it a great day too!-- G

Jan 31, 2011 08:02 AM #2
Rainer
174,299
John Howard
Century 21 LeMac Realty - Mountain Home, AR
GRI, Mountain Home, Arkansas 870-404-3614

Gabrielle,  Sounds like fun!  I bet you made friends out of not only the kiddos, but Mom and Dad as well!

Jan 31, 2011 08:11 AM #3
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Richard Iarossi
Coldwell Banker Residential Brokerage - Crofton, MD
Crofton MD Real Estate, Annapolis MD Real Estate

Gab,

This is absolutely priceless. That balloon headed agent is going to regret her decision. So tell me...do you keep balloons in the house just for these occasions? ;)

Rich

Jan 31, 2011 08:12 AM #4
Rainmaker
753,207
Gabrielle Kamahele Rhind
KGC Properties LLC, Tucson Property Management & Real Estate - Tucson, AZ
Broker/Owner

GOOD MORNING RICH! I make every event a party in my house - and with a daughter - we keep balloons handy - and streamers - and plastic table cloths!  Any occasion - I'm ready! 

GOOD MORNING JOHN!  Those girls were so cute!  They really were!  Even if they never call - they will remember the balloons!

Jan 31, 2011 08:34 AM #5
Anonymous
Anonymous
Anonymous

I love that Gabrielle...you were not doing it for recognition but because you love kids....did I mention I love it....good for you...

Jan 31, 2011 09:00 AM #6
Rainmaker
471,829
Ritu Desai
Samson Properties - Ashburn, VA
Virginia Realtor-Fairfax/Loudoun/PW-703-625-4949

Gabrielle, my younger one is still a little boy who would love to play with balloons. I always plan on bringing extra ballons for situations like these. Who wants to disappoint those little sweet heart.

After my open house, I brought my left over balloons at home and my kids love to play rest of the evening with them.

Jan 31, 2011 09:15 AM #7
Rainer
113,935
Kim Inman
Mountains to Lakes Real Estate, Inc. - Harriman, TN
CRS, Broker/Owner

How sweet and thoughtful of you. I am sure you will be well remembered unlike someone else we know.  Have a marvelous day!

Jan 31, 2011 09:31 AM #8
Rainer
4,220
Jayne Hatcher
Georgia Residential Realty - Smyrna, GA
The Hatcher Team

Giving kids a balloon or two could have been a step-in for the agent. Their loss, your gain

Jan 31, 2011 10:33 AM #9
Rainmaker
311,259
Glenn Roberts
Retired - Seattle, WA

Balloons signify a party, and the little girls deserved one. I'm glad they came to the right neighborhood.

Jan 31, 2011 10:36 AM #10
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Paul Henderson
RE/MAX Professionals. - Tacoma, WA
I always put my clients first in any transaction!

We lost the right of putting balloons on Open Houses a long time ago in some cities. Now they require a $100 permit, per Open House sign, per year, in the city I have sold the most homes in. It takes at least 4 signs to do an open house in this city!
This is the start of another great week Gabs...
Paul

Jan 31, 2011 11:41 AM #11
Rainmaker
1,914,797
Gabe Sanders
the BlueWater Realty team specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Gabrielle, so well done!  It's these kinds of little things that make a great Realtor.  And you are one of them.

Jan 31, 2011 11:50 AM #12
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Harry F. D'Elia
Precision Real Estate Inc. - Phoenix, AZ
Investor , Mentor, CSSN, Radio Coach, REOs, ABR

OK-I believe that agent must not have kids. The way to get to the parents are the kids. Here have as many balloons as you want and here is my cards. Let's meet up for coffee to discuss your next purchase.

Jan 31, 2011 12:13 PM #13
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Tammy Lankford
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Your Lake Sinclair Expert (706-485-9668)

I think Know I just love you Gabby.  You give my kind of care to clients and families. 

Jan 31, 2011 11:20 PM #14
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Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 800-610-7253 DRE01267479 - Costa M

Gabrielle - Those girls are lucky you had a helium tank.  I know the exact feeling those parents had.

Feb 01, 2011 02:16 AM #15
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Mike Jones
SUNSTREET MORTGAGE, LLC (BK-0907366, NMLS 145171) - Tucson, AZ
Mike Jones NMLS 223495

Gab,

I had missed this one.  You rock!  Today, you're my favorite blogger.

Mike in Tucson

Feb 04, 2011 10:38 AM #16
Rainmaker
1,088,611
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

This is a good example of bad/good customer service.  I always bring extra balloons to the open house because even "big" kids like them! 

Feb 12, 2011 08:20 PM #17
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Paul Gapski
Berkshire Hathaway / Prudential Ca Realty - El Cajon, CA
619-504-8999,#1 Resource SD Relo

Yes I pass out baloons too. kids love them and you become a hit with the parents too.

Feb 27, 2011 10:59 AM #18
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Gabrielle Kamahele Rhind

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