You can't fire me! You work for me!

By
Real Estate Broker with BlueCoast Realty Corporation

You can't fire me!  You work for me!

Interesting conversation in the office the other day.  One of our newer (new to the business) agents was grousing about a Seller she's working with.  From the sounds of it, this Seller is running her ragged, undermining her and just plain not Picture of You are Fired sign"getting it".  The other agents were giving her tips on how to placate the Seller, make her happy.  I couldn't help myself, I had to chime in.

"Fire her."

Stunned silence greeted my comment.  Like deer caught in headlights they looked at me.  To be fair, maybe it wasn't the comment, maybe it was the new hairstyle.  I'm trying to bring wings back -- the 70's were good to me, maybe if I go back to dressing and looking like I did then, the good times will roll again. 

I digress.  My apologies.

Finally one of the agents sputtered, "Fire her?  You can't fire a Client!"

The heck you can't!  My listing agreements all have a clause in them which states, Either party may cancel this agreement with 24 hours written notice, after the first 30 days.

I tell Sellers right up front, if we're not working well together we can, and should, end this agreement.  If you won't allow the home to be shown, or you aren't doing your part to help get your property sold, I can't afford to waste my time, money and energy.  If you're going to constantly tell me how to do my job, and in the process, keep me from doing my job -- because I'm spending so much time dealing with your daily requests to update the pictures (Don't laugh, I had a Seller do just that.  She would send new photos of her house every day, sometimes twice a day and insist we change them in MLS, Trulia, Zillow, etc.) we're going to part ways.

I don't know what the agent in my office decided to do.  My comment left her flummoxed, no one had ever mentioned she was allowed to do that.  We spend so much time talking about customer service, we forget why most of us entered this business in the first place.  To be our own boss!  And that means we CAN fire a Client.  

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When you're ready to buy or sell a home in Wilmington, Wrightsville Beach, Carolina Beach or Kure Beach NC, give me a call.  Lets work together to achieve your goals!

Tish Lloyd, REALTOR®

Broker

NC Real Estate Lic. 269076

Realty World Cape Fear

1119-A Military Cutoff Road

Wilmington NC 28405

910.547.1446


 
  

 
 
 
 
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Re-Bloggged 3 times:

Re-Blogged By Re-Blogged At
  1. John Martelotti 04/12/2011 07:55 PM
  2. Pete X-GRI, CDPE 07/28/2012 07:01 AM
  3. judith brooks 09/04/2012 07:34 PM
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Topic:
Home Selling
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"Whacked"!!!
Tags:
listing agreements
firing a client in real estate
firing a seller
you cant fire me you work for me

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Rainer
2,443
Bryon Russell
Real Estate Professional
Keller Williams

I just let one go that took up 3months of my time "preparing" to list a WF tract. Long story short they emailed 4 days after finally listing to say they need to withdraw the property and "reevaluate" the listing price. The reason was "other agents called and said it was too low" and "someone with the county who we can't even mention said a simlar tract was selling for 3 times our list price".

I've lived on the lake where the tract was located and have seen land prices plummet in the last 4 years. After explaining it would be best if we just cancelled the listing, they pleaded to just wait and see "what new number we come up with." I told them we were almost twice what it should be listed for, already, they changed the list price on our listing contract before MAILING it back(that's right no email, no fax but snail mail) and this was 2 months after I sent the paperwork to them.

All this and I had to open the roads up myself with a chainsaw and pull out some yahoos trespassing on the property who got stuck. Also, they had already been through 3 other agents and I heard nothing but negative stories from the rumor mill. I never had a good feeling about any of it and there's the point. Trust your gut and stay away from people who constantly second guess not only your decisions, but their own.

July 14, 2012 06:36 PM
Rainmaker
1,056,636
Wallace S. Gibson, CPM
LandlordWhisperer
Gibson Management Group, Ltd.

I it's is VERY liberating to fire a client and when I did it the FIRST time the light bulb when off in my head as to when the relationship when BAD and I should have done it THEN

July 28, 2012 07:05 AM
Rainmaker
670,407
Sharon Parisi
Dallas Homes
Keller Williams Dallas Premier Realty

Tish, you are right on.  I was taught early on that it is okay to share with a Buyer or Seller that I was not able to meet all of their expectations and to wish them well.

July 28, 2012 07:20 AM
Rainmaker
565,341
Hella Mitschke Rothwell
Hawaii & California Real Estate Broker
(808) 226-1095 or (831) 626-4000

Although I've never actually "fired" a client, I have talked them out of selling their home if they were not prepared to get behind the process. As to being "bullied" by a client as your newbie agent evidently was? No, I just won't let that happen. It's a mindset.

September 04, 2012 07:59 PM
Rainmaker
483,980
Jill Sackler
Long Island's South Shore Real Estate Agent
Charles Rutenberg Realty Inc. "Said and Done!"

Wow! That's a lot of comments. It must feel really good to exercise that option.

September 04, 2012 08:07 PM
Anonymous
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Rainer
369,654

Tish Lloyd

Broker - Wilmington NC and Surrounding Beaches
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