It Happened to Me! Someone Hi-Jacked My Debit Card & Did Some Midnight Shopping!

By
Real Estate Agent with RE/MAX Properties
http://actvra.in/7NS

Do I feel violated?   YES!!!   Someone went on a midnight shopping spree using my bank debit/credit card!

The card is always in my possession!  I am the only one using it!  This must be pretty safe, right?  WRONG!!!

The bank called me asking about several charges, which were not mine.  It seems someone shopped in an Apple Store and at Avon On-Line in the wee hours of the morning.  NOW, I would never have been shopping at that time - if I am awake at that time, you can bet I will be on ActiveRain!

The bank had to close out that card, which means I am without a card for that account for a couple of weeks while a new card is being issued.  Only bothersome thing about this is all my business charges are automatically deducted - website, Realtor.com, ActiveRain, letterhead, MLS dues, etc. etc.  Gosh, I hope I am not disconnected or cut off from something! 

I will have to go by the bank and fill out dispute forms.  It will get settled, but what a pain.  Worst thing is the fear that someone could have cleaned out my bank account, had my bank not been on the ball!

Thank goodness, my hometown bank caught these charges and made the call!  I don't know what made them question the charges, perhaps the time of night the charges were made.

Bottom line, we should check our accounts daily.  My card number could have been taken at a store where I shopped or someone could have managed to get into my computer.  I never shop on line unless I am on my PC, never from a laptop or iPad.

Scary stuff!  Be forwarded, if it happened to me, it could happen to anyone.  You may want to check with your bank to be sure what their policy is when this happens.

I do love doing business with my hometown bank, American National Bank of Texas.  I am a real person at my bank, not a number.  Another good reason for doing business with the hometown folks! 

Shop, Bank, Dine....Do It All With The Hometown folks!

Living & Loving Rockwall County, Texas

My Kind of Hometown

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                   Don't Move to Dallas...Until You See Rockwall on Lake Ray Hubbard

Out and About...
Rockwall

And the Surrounding Hometowns of the Lake Ray Hubbard Area
Rockwall, Heath, Royse City, Rowlett, Wylie & Sunnyvale

Barbara Hensley
Barbara Hensley Realtors 
972-772-9699

Search for Homes in Rockwall please visit
www.barbarahensley.com 

 

 

 
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Topic:
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Texas Rockwall County
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Ambassador
1,240,900
Norma Toering
Palos Verdes Homes in Los Angeles Area
Charlemagne International Properties

Barbara - Oh boy, that is no fun--I know, I had a similar experience and had to close accounts--what a nightmare.

April 04, 2011 10:32 PM
Ambassador
745,807
Steve Shatsky
Dallas Real Estate & Short Sale Specialist (214)213-0340
Prudential Texas Properties

Hi Barbara... that's unsettling for sure!  I'm glad to hear that bank was so on top of things.  It's nice to have a relationship with a local bank, not just a local branch of a national bank! 

April 04, 2011 10:35 PM
Rainmaker
290,516
Bob "RealMan" Timm
National Marketing Realtors

What a bummer! I hope they can figure out who did it with store security footage. It shouldn't be to hard unless it was done on line but then again they would have to have an address to send the goods to. I'm guessing they will catch who ever did it.

April 04, 2011 10:36 PM
Rainmaker
357,856
Robin Dampier REALTORĀ®
Hendersonville & Western NC Real Estate Source
Coldwell Banker King

Indeed very fortunate the bank noticed and called.  I think many financial institutions now monitor such things since it was costing them big bucks big time to cover costs of disputed purchases.

I receive a email daily on my credit card balance to try and watch out for those "midnight illicit purchases."

Hopefully you don't have too much hassle getting it all straightened out.  I've heard stories that make a nightmare look good.

Sue of Robin and Sue

April 04, 2011 10:37 PM
Rainmaker
647,233
Barbara Hensley
Homes for Sale in Rockwall County, Texas
RE/MAX Properties

Fred - Good idea to use more than one bank.  Too bad these low life scumbags control our lives by making us take all the extra measures to keep what is ours.

Norma - I am on it, hopefully, getting things taken care of quickly.  It is scary to say the least!

Steve - yes, I would not trade my local bank for anything.  They have several branches around the area, but they are local all the way!  You can reach anyone at the bank you would want to reach, go in and sit down at the President's desk, etc.  No big national banks for me!

Bob - I hope so too!  I hate to see guys like this get away without being caught.  Bad guys should suffer the punshipment, right???

Sue - Hopefully this will be taken care of quickly.  I have heard other stories that make mine seem small.   The very idea of someone having access to my bank accounts is mind blowing.  It is one thing to have someone charge something on a charge card, but a bank account? 

April 04, 2011 10:52 PM
Rainmaker
474,464
Cindy Westfall
ABR,GRI Your Tualatin & Portland Metro Real Estate
Premiere Property Group,LLC Portland Metro & Suburbs Oregon

Hi Barbara, This IS such a pain and scary how much damage can be done. This happened to me a few years ago..fortunately my credit card company called me quick so not much damage was done. They just need to get your number and they can make up cards to use in other states. Not cool. Sorry it happened to you.

April 04, 2011 11:17 PM
Ambassador
1,287,899
Praful Thakkar
Andover, MA: Andover Luxury Homes For Sale
Keller Williams Realty

Scary? That's an understatement.

I had a tough time - when my only 'credit card' was hacked - new to the country and about to leave for vacation in DC! Perhaps I can write a whole story about it...but thanks to my NATIONAL bank, I received my card in mail before I left for vacation.

Scary? That's an understatement!

April 05, 2011 12:39 AM
Rainmaker
568,399
Rene Brin
Amherst NH homes and Southern NH real estate
Brin Realty Amherst & Bedford Offices

Hi Barbara, So scary to have this happen.  I too was a victim a couple of years ago and funny thing, I have an overnight message as well and need to return a call to my bank about "questionable charges"...

We need to always be alert and monitor our bank accounts regularly!  Hope you get it straight without too much trouble Barbara.

April 05, 2011 05:57 AM
Rainmaker
1,772,648
Gabe Sanders
Stuart Florida Real Estate
the BlueWater Realty team specializing in Martin County Residential Homes, Condos and Land Sales

Hate this kind of stuff Barbara.  What's worse, is that typically they don't even go after these guys, just put in our charges as the cost of business.

April 05, 2011 07:37 AM
Rainmaker
239,347
JoAnn Moore
Home Loans in Delaware
The Mortgage Market of Delaware

Hi Barbara, Sorry this happened to you. Thank you for warning us though. You are very fortunate to have a very personal bank.  

April 05, 2011 08:09 AM
Rainmaker
647,233
Barbara Hensley
Homes for Sale in Rockwall County, Texas
RE/MAX Properties

Cindy - WOW, I am hearing it has happened to many of our AR friends.  Sad situation and a real pain to handle.

Praful - sounds like you have a story to write about.  Mine was a debit card on my bank account so it is a different process for replacing than a credit card.  Either one (debit or credit) it is a pain.

Rene - get on the phone to your bank.  Hopefully the charges in question are yours.

Gabe - you mention something even more unthinkable - that these low life guys will be allowed to get away with it.

JoAnn - we do have to always be "on the careful" to protect accounts and identity. Hopefully I will get this cleared up shortly.

 

April 05, 2011 09:33 AM
Rainmaker
839,234
Will Hamm
Where There's a Will, There's a WAY!
Hamm Homes

Oh Barbara,  There is something wrong with people when they do this to others.  Don't they know what will happen to them down the road.  I feel your pain.  Glad you like your bank and you are not just a number.  Have a great Tuesday.

April 05, 2011 09:45 AM
Rainmaker
647,233
Barbara Hensley
Homes for Sale in Rockwall County, Texas
RE/MAX Properties

Hi, Will - I agree, what is wrong with these people!!!  For some, this is a way of life.  Thanks for the comment and wishes for a productive day to you.

April 05, 2011 10:55 AM
Rainmaker
1,000,507
Belinda Spillman
Your Real Estate Resource For Life!
Aspen Lane Real Estate LLC

Barbara.  I am so sorry this happened to you.  The Apple Store?  Hope they got some good stuff while they were busy spending your money.  Must have been a female - Avon....  Thank goodness for great banks!

April 05, 2011 11:12 AM
Rainmaker
647,233
Barbara Hensley
Homes for Sale in Rockwall County, Texas
RE/MAX Properties

Belinda - that is a clue - had to be a woman!  Whoever it was shopped in the wee hours of the morning.   

April 05, 2011 11:23 AM
Rainmaker
1,881,179
Roy Kelley
Roy and Dolores Kelley Photographs
Retired Real Estate Broker, Maryland Blogger

Good post. All of us need to be alert for credit card fraud. The information can be stolen any place where we might use a charge card.

 Blooming for home buyers this spring!

April 05, 2011 11:25 AM
Rainmaker
597,190
Barbara Altieri
REALTOR - Fairfield County CT Real Estate
RealtyQuest, Fairfield and New Haven County CT Homes for Sale and Real Estate

Barbara -- I've had this happen to me three times already.  The first two were all internet purchases and the last was a bunch of purchases in Canada.  I learned after the first time that I needed a second major credit card as it also took me at least a week to get my new card.  All three times, I had no idea this had happened until I received the call from the bank. 

April 05, 2011 01:03 PM
Rainmaker
647,233
Barbara Hensley
Homes for Sale in Rockwall County, Texas
RE/MAX Properties

Hello Roy - thanks - hopefully being alert will keep us somewhat safe, then we just have to react!

Barbara - Wow, three times!  I guess this is something we live with in order to do our business on the Internet. 

April 05, 2011 01:38 PM
Rainer
113,931
Kim Inman
CRS, Broker/Owner
Mountains to Lakes Real Estate, Inc.

Barbara...how awful, I'm so sorry this happened to you. I have nightmares (not real nightmares, just imagining nightmares) that this will happen to me too!  You're right, it is a very good idea for us to keep daily tabs!

April 05, 2011 02:51 PM
Rainmaker
647,233
Barbara Hensley
Homes for Sale in Rockwall County, Texas
RE/MAX Properties

Kim - it is a nightmare!  I know it could have been worse...but it is bad enough.

April 05, 2011 03:57 PM
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Rainmaker
647,233

Barbara Hensley

Homes for Sale in Rockwall County, Texas
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