Statistics Show How to Make a Lasting First Impression!

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Education & Training with Retired Real Estate Broker, Maryland Blogger

Statistics Show How to Make a Lasting First Impression!

Guest blog by Paul Pykosh

A good first impression is the way to start a great relationship. A negative first impression can often be overcome, but why give yourself the extra work?

Statistics from psychological studies show what to do to make a first impression that will last.

1. Watch what you wear. First impressions are formed within 7 to 17 seconds of meeting someone and 55% of a person's opinion is driven by physical appearance. Dress conservatively when meeting for the first time, even if you're in a "creative" office environment. Don't use accessories, perfumes, hair styles and shoes that call attention to themselves. 

2. Edit your body language. 93% of our judgment of others is based on non-verbal input. Watch your posture when standing and sitting. Use a firm hand shake. Maintain eye contact. Sitting too casually says you don't care. Crossing your arms says you're bored. Every so often, check how you're positioned--and make necessary adjustments.

3. Watch what you say. Words also make powerful first impressions--in fact, 7% of what we think of people is based on what they say. Before your first meeting, decide how you want to come across--confident, optimistic, innovative. Then list the words that convey these traits and keep them at the ready to use in conversation.

4. Use the other person's name. A study of personalized marketing showed that addressing prospects by name increased response 36%! Use the other person's name as soon as you learn it and repeat it throughout the conversation. Afterwards, write them a note mentioning everyone you met by name. Getting people's names right makes them want to connect with you.

5. Use an appealing tone of voice. 38% of a person's first impression is determined by your tone of voice. Getting the right tone of voice isn't easy--you may want to be confident but not brash, enthusiastic but still relaxed, focused but not obsessed. Listen to yours and others' tone of voice and practice speaking in a tone that reflects how you want to be regarded.

6. Be on time. The way to never be late is to always plan on being 15 minutes early. You'll need that 15 minutes if you get lost or stuck in traffic. And when you do get there early, you can use the extra time to collect your thoughts about what you're going to do to make that lasting first impression.

7. Bring printed materials. If it's appropriate, have on hand printed copies of resumes, proposals, statistics, case studies and business cards.

8. Put the focus on THEM. You'll come off as self-centered if you talk too much about yourself. Before you meet, write down all the things you want to know about the other person--their goals, needs, where they're at now. You don't have to go deep the first meeting; just show interest in making a connection.

9. Listen well. Time and again, studies show listening is one of the top skills needed for business success. On average, people only retain 50% of what they hear. Focus on doing better than that. Listening well makes it easy to keep the conversation going. Comment on what the other person says. Ask follow up questions.

10. Research them. Find out as much as you can about the person you want to impress before you meet them. If you can ask intelligent questions, it shows you have some understanding about their situation and makes a very positive first impression. Check out social media to find mutual interests or friends that will spark instant chemistry.

11. Watch the jokes. People's response to humor varies, so skip anything controversial or sarcastic. Save the jokes for later when you know the person's sensitivities.

12. Relax! Be at ease and be yourself. Let the other person know the real you, a person far more appealing than someone who's stressed out trying to make a great first impression. Before your meeting, do something you like--listen to music, go to the gym. Give yourself a pep talk or call a friend for support. And if something trips you up in the meeting, don't panic. Just pause, take a breath and continue. Never assume you're blowing it--you really don't know what the other person is thinking!

With just a little practice, you can leave people with a wonderful first impression every time.... Have a great month!

Paul Pykosh

Paul Pykosh
Branch Manager
NFM Lending, Director of 203k Lending
8120 Woodmont Ave #310
Bethesda, MD 20814
Mobile: 301-351-9883
Office: 301-841-6762
Fax: 866-287-0433

Thanks to our friend Paul Pykosh for this guest blog.

I visited Brookside Gardens on Friday, March 4, 2011 to attend the Affordable Housing Conference of Montgomery County Roundtable. After the meetings, I visited the Conservatory to see the Spring Exhibit. Canon PowerShot G11 camera. Photograph by Roy Kelley.

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Roy and Dolores Kelley Photographs

Roy Kelley, a real estate broker since 1960, has retired from his position as Associate Broker with RE/MAX Realty Group in Gaithersburg, Maryland. The needs of past clients and referrals will be met by long time associates.Ā 



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Show All Comments
Rainmaker
1,041,553
Robert (Bob) Gilbert
Your Katy TX Real Estate Expert
Berkshire Hathaway HomeServices Anderson Properties

Another agent had almost the same exact post...

April 27, 2011 05:35 PM
Rainmaker
1,881,557
Roy Kelley
Roy and Dolores Kelley Photographs
Retired Real Estate Broker, Maryland Blogger

Good evening, Robert. Yes, other loan officers subscribe to the same service.

I visited Brookside Gardens on Friday, March 4, 2011 to attend the Affordable Housing Conference of Montgomery County Roundtable. After the meetings, I visited the Conservatory to see the Spring Exhibit. Canon PowerShot G11 camera. Photograph by Roy Kelley.

April 27, 2011 06:47 PM
Rainer
206,989
Judi Boad
ACCURATE REALTY GROUP

Hi Roy~

Thanks for the re-blog on a great topic.

First impressions really do matter! I think remembering to be a good listener is a really important tip!

Best regards,

April 27, 2011 06:47 PM
Rainmaker
1,881,557
Roy Kelley
Roy and Dolores Kelley Photographs
Retired Real Estate Broker, Maryland Blogger

Thanks for stopping by, Judi. We are having some severe storms in Maryland this evening. Some areas have tornado warnings. Have a great evening.

I visited Brookside Gardens on Friday, March 4, 2011 to attend the Affordable Housing Conference of Montgomery County Roundtable. After the meetings, I visited the Conservatory to see the Spring Exhibit. Canon PowerShot G11 camera. Photograph by Roy Kelley.

April 27, 2011 06:50 PM
Rainmaker
583,143
Sharon Lee
Sharon Lee's Virtual Assistance

Roy-Great list and making a good first impression is very important. Your flowers are gorgeous.

April 27, 2011 06:53 PM
Rainmaker
378,023
Rose King
Friendswood / Pearland Homes
UTR, Texas Realtors

Hi Roy,

Thanks for sharing this great list! All of Paul's tips are excellent!

April 27, 2011 07:33 PM
Rainmaker
686,426
Kwee Huset
Venice Florida Homes For Sale
Kwee Huset Realty

Hi Roy, I like to see your beautiful flowers. thanks for sharing  the 1st impression tips and the flowers.

April 27, 2011 09:47 PM
Rainmaker
341,165
Shannon Milligan, Richmond VA Real Estate Agent
RVA Home Team - Winning with Integrity.
RVA Home Team with Jefferson Properties

Very good list! I really believe in dressing the part. I think things come easier when you KNOW you look good!

April 27, 2011 10:49 PM
Rainmaker
365,510
Linda D. Pufford
ASPM, Marin/Sonoma Home Stager
Stage with Divine Style - Home Staging

Hi Roy,

First of all your photos today of your flowers are exceptional!  They are so vibrant and colorful!

This is a great post and I like #4, #5, #6 and #12 the most.  Thanks for sharing Paul's blog with us!

April 27, 2011 11:49 PM
Rainmaker
647,233
Barbara Hensley
Homes for Sale in Rockwall County, Texas
RE/MAX Properties

Roy - each of these tips are excellent - we have only one chance to make a good first impression.  Thanks for sending out these tips.

April 28, 2011 12:43 AM
Rainmaker
1,881,557
Roy Kelley
Roy and Dolores Kelley Photographs
Retired Real Estate Broker, Maryland Blogger

Good morning to all. We should share Paul's tips with some of the agents that do not yet understand the importance of a first impression.

 Blooming for home buyers this spring!

April 28, 2011 06:20 AM
Rainer
104,897
Elizabeth Byrne
Arlington Virginia Real Estate
Keller Williams Realty

Roy, great advice. These are simple things but we often forget to use them in our busy lives. Thank you for sharing.

April 28, 2011 09:43 AM
Rainmaker
1,881,557
Roy Kelley
Roy and Dolores Kelley Photographs
Retired Real Estate Broker, Maryland Blogger

Good morning, Elizabeth. Many real estate agents have gone too casual with their clothing. It is a good time to sharpen those images.

 Blooming for home buyers this spring!

April 28, 2011 10:00 AM
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Rainmaker
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Roy Kelley

Roy and Dolores Kelley Photographs
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