Positive Business Practices For a Lasting Reputation

Real Estate Agent with Century 21 Liberty Homes RS-#62825

My reputation is my number one priority of my business model. The first impression of who I am and what I stand for will long be remembered by all I cross paths with. The lasting impression comes from remembering where I came from when working alongside other Real Estate Industry professionals as a team through each and every transaction.

After my phone conversation with another agent last night ended, I was left with such a glow that showed from the inside showing out. My husband asked what that was all about because I was smiling ear to ear. I told him about my conversation with the agent and how he told me that “It is refreshing to work with you Sally.”  Wow!  

I was flattered!

He chatted more about how he was a ‘newer’ agent and sometimes he is talked down to by agents who have been in real estate longer.  I’ve heard this many times before.

He thanked me for renewing his outlook.  Now THAT was a stunning compliment as there are agents that have been in the business for MANY years who don’t know how to write a contract and then there are REALLY GOOD agents who have been in the business for just a couple of years who jump on every opportunity to learn.

This is what it means to contribute for a better industry!

Now this agent has shown nothing but the best detailed responses and I admired him for being up front and honest about his not being knowledgeable about short sales. I reassured him that I would help him along as it’s so much easier to work together than against. He agreed wholeheartedly! We both agreed that we would try and work through any details to make this transaction work. 

Remember That We ALL Started Somewhere in Real Estate and Working Together as a Team are good business practices and it will create a “fresh and comfortable atmosphere” for a smooth and successful transaction for all.   Who wouldn’t want it any other way?

We all started somewhere in this business.

Remembering this keeps me in check….

Because I will create a POSITIVE impression….

For a lasting good reputation.




Posted by



Celeste "Sally" Cheeseman  is a Realtor-Associate® and Certified Residential Specialist (CRS) with Century 21 Liberty Homes in Mililani, Hawaii. With a sharp understanding that a listening ear is the key to a client's needs  she serves the island of Oahu (Honolulu County) and all Hawaii Military Relocations, Hawaii Retirees, Hawaii Job Transfers and Hawaii Residents, Home Buyers and Sellers.


 © 2007-2014 Celeste "Sally" Cheeseman's

Hawaii Real Estate and Relocation Blog.

All rights reserved.






Re-Bloggged 2 times:

Re-Blogged By Re-Blogged At
  1. Mike Cooper 09/04/2011 07:16 PM
  2. Shannon Coe 09/05/2011 01:40 AM
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Comments 55 New Comment

Margaret Woda
Maryland Real Estate & Military Relocation
Long & Foster Real Estate, Inc., Crofton, MD 21114

Always a pleasure to read your posts, Sally.  As usual, this one inspires! 

September 05, 2011 08:17 PM
Erica Ramus
MRE, Schuylkill County PA Real Estate
Erica Ramus - Ramus Realty Group - Pottsville, PA

Sally -- good for you! That was a great compliment. Not all agents would help this guy out or help him along. Your posts are inspiring

September 05, 2011 08:23 PM
Christine Donovan
Broker/Attorney 800-610-7253 DRE01267479 - Costa M
Donovan Blatt Realty

Sally - Our reputation is so important.  And, I think it's important as an industry that we work together rather than at odds. Of course, we need to do the best for our clients. However, to do our best, we also need to close transactions, usually with another agent.

September 05, 2011 08:26 PM
Tammie White
TW Realty Group, Franklin TN
Benchmark Realty, LLC (615) 495-0752 or www.TWRealtyGroup.net

Sally, how fortunate he was to be working with an agent such as yourself.

September 05, 2011 08:55 PM
John Cannata
Texas Home Mortgage - Purchase or Refinance
214-728-0449 http://TexasLoanGuy.com

This is a cute story. Its important to treat everyone with respect. Its a shame that others did not treat him that way. Im guessing that other agents would be disrespectful because they feel threatened maybe?

September 06, 2011 10:25 AM

Celeste "SALLY" Cheeseman

RA, CRS, Hawaii Mililani Oahu Real Estate
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Additional Information

Reading my blog will give you the human side of this Real Estate Industry Professional as well as allowing you to walk beside me through my writing about Hawaii Real Estate & our Local Area. As a resident of Honolulu County Hawaii for 42 years you will get a tour of a lifetime. Specializing in Hawaii Relocation Military VA Home Buyers you can be rest assured you will be in good hands. I LISTEN to YOUR needs and give you sound advice. Hawaii Relocations, Hawaii Military Relocations, Mililani Hawaii Real Estate, Living in Hawaii, Army Navy Air Force Marines in Hawaii. Read more at www.cheesemanhomes.com