Please Just Change the Status

Reblogger Lynn B. Friedman
Real Estate Broker/Owner with - - - Concierge Real Estate Services for YOU - - - Providing SERVICE for Sellers & Buyers is our BUSINESS
As WILL SAYS ...
JUST CHANGE THE STATUS !!

Penguin at computer desk ODAT Realty Metro Atlanta Buy Lease SellWhat is the reason for blatant discourtesy between these listing agents and the rest of the RE community? That is what it is - isn't it: Basic lack of manners that wastes the time of others?

Will's story below mirrors what happened to us last week. After profiling homes and having the out-of-town Buyers choose their favorites to see, we double checked the FMLS before heading out - Yes, their favorite was still active and the SUPRA lockbox would be open by 8:00am.  All systems "GO"! Meet the Buyers there at 8:30 am --
just in time to see the new owner roll out the garbage cans as she opens the garage to drive out.

GRRRR!
And what about the foreclosure mills who write "Call agent for lockbox code" in the MLS?  Then they never answer their phones or return calls? Do the investors know what LACK of service they are receiving from these folks? They are NOT ethical real estate companies. They are unprofessional licensees who demonstrate their lack of moral standards. They neither serve their listings nor the buying community.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Original content by Will Hamm

Please Just Change the Status

This past week has been one of so much time wasted because of other people.  My business partner, Belinda, and I were out showing homes and our clients fell in love with a bank owned home.  Since it was active in MLS, I figured it was available.  Before we wrote the contract I called the agent to make sure there wasn’t another contract working on it.  Of course I got her voice mail, so we headed back to the office to start writing up the contract when my cell phone rang.  It was the agent’s assistant telling me that they had multiple offers on the property and that the bank already approved one.  I asked why is it showing active in MLS when it is pending. She did not answer.

As a result, we wasted our client’s time and her hopes of buying this home and of course we wasted our time and gas. 

This agent and her team lists many of the bank owned properties in Denver and this is the third time we have run in to this same scenario with her.  I will never show her listings again.

Belinda was so frustrated, she called MLS and filed a complaint.  The folks at MLS were not surprised.  They told her they constantly get complaints about the practices of this agent and that they would not take her complaint lightly.

Please agents, play the game right! Change the status to pending or at least put something in the broker remarks.

Will Hamm
Cornerstone Homes Realty
Metro Brokers Marina Square
HammHomes@aol.com
303-358-1147

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Topic:
ActiveRain Community
Location:
Georgia Fulton County Atlanta Buckhead
Groups:
Active Rain Newbies
EXPRESS WITH WORDS AT ACTIVERAIN
LATE NIGHT - EARLY MORNING AT ACTIVERAIN
Realtors®
"Whacked"!!!
Tags:
foreclosure
buy home atlanta
sell home atlanta
buckhead atlanta georgia cdpe
odat realty buy lease sell

Comments 9 New Comment

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Rainmaker
177,110
Erv Fleishman
Luxury Prop Specialist Realty Associates
Realty Associates

We always check before showing a home. Nothing worse then showing a home that is not on the market.

September 11, 2011 12:16 AM
Ambassador
503,140
Lynn B. Friedman
REALTOR ATL BuckheadMidtownWestside 404.939.2727
- - - Concierge Real Estate Services for YOU - - - Providing SERVICE for Sellers & Buyers is our BUSINESS

Dear Erv -

Nice for you that when you check, you get a person or a return call.

Pathetic for us as an industry that peers are so disrespectful about keeping listing status current.

Have a happy day -
Lynn

 

 

September 11, 2011 12:23 AM
Rainmaker
842,874
Will Hamm
Where There's a Will, There's a WAY!
Hamm Homes

Hi Lynn,  Thanks for re-blogging this one.  I wonder if it was just me or if other agents feel the same way.  I try to play by the rules, wish everyone would.  Have a nice day!

September 11, 2011 12:35 AM
Ambassador
503,140
Lynn B. Friedman
REALTOR ATL BuckheadMidtownWestside 404.939.2727
- - - Concierge Real Estate Services for YOU - - - Providing SERVICE for Sellers & Buyers is our BUSINESS

Dear Will -
Actually thanks to you for helping me "say my piece"!
Have a happy day -
Lynn

September 11, 2011 01:03 AM
Rainmaker
136,158
Steve Stenros
CREIA MCI, ICC, Home Inspector,San Diego
Poway,La Jolla,Del Mar,Mira Mesa,Carlsbad,Escondido,Temecula

Hi Lynn. I hear a lot of the same frustrations from Realtors when doing inspections. I guess when you're in a "people" business, you'll have that! I'll stop by and say hello to Will.

September 11, 2011 11:50 AM
Rainmaker
315,140
Dave Halpern
Louisville Short Sale Expert
Keller Williams Realty Louisville East (502) 664-7827

"I will never show her listings again."

Agents don't realize how much they are hurting their reputation and their business.

September 11, 2011 12:55 PM
Rainmaker
1,372,344
Rebecca Gaujot, Realtor®
Lewisburg WV Real Estate, Greenbrier County
Coldwell Banker Stuart & Watts Real Estate

Lynn, I agree with you and Will, it is just so frustrating when an agent does not keep listing status up-to-date.

September 11, 2011 12:57 PM
Ambassador
1,724,018
Barbara-Jo Roberts Berberi & Corinna Birgit Cromartie
Palm Harbor & Dunedin FL Residential Real Estate
Charles Rutenberg Realty

More than irritating when the listing agent can't update the status of their listing in the MLS! Great reminder!

September 11, 2011 05:21 PM
Rainmaker
222,511
Debbie Sagorin
Marketing Woodbridge to the Highest Level
First Team Real Estate

And my worst is where the MLS private remarks say "Do NOT call to ask if the home is still available. MLS is updated daily"..... only to find out they've been in escrow for a week!!!

Ah, I feel much better after that vent  ;)

September 11, 2011 06:38 PM
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Ambassador
503,140

Lynn B. Friedman

REALTOR ATL BuckheadMidtownWestside 404.939.2727
Selling? Buying? Contact us now and LET'S TEAM UP for success!
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