Who is watching you web? Real estate is all about capturing leads

By
Real Estate Agent with Keller Williams Realty

When you think about your web presence, do you have a good web capture system? Great, I’m glad to hear that, but who is monitoring those leads? I often hear agents tell me they are getting 10-15 leads a day, but then when you ask them how many they talked to, they say one, maybe two.

Web capture system

Now, I’m getting 30-40 leads a day and I can tell you either me or someone from my team is on the phone with them within 10 minutes unless they sign up between 9pm and 7am, then we call them the next day.

But, having leads means nothing if you don’t know what to do or how to handle those leads once you have them captured in your web. How do you handle your leads? Do you have someone dedicated to calling those leads once they have signed up on your site?

Posted by


Todd Clark (broker w/ Ken's Home Team)
Keller Williams Realty
Todd@IFoundYourNewHome.com
Phone: (503)524-9494
Fax: (503)746-9573

 

 

 

 Follow Todd Clark on FacebookVisit my websiteFollow me on Twitter



 I am a licensed Realtor who specializes in Washington County, Oregon and also work in both Clackamas and Multnomah Counties including the cities of Aloha, Beaverton, Canby, Clackamas, Gladstone, Gresham, Happy Valley, Hillsboro, Milwaukie, Oregon City, Sherwood and Tigard. All information contained in these posts are copyrighted and cannot be used without prior written approval authorization from the author me Todd Clark. If you are looking for an outstanding agent please give me a call I would love to help you with all your real estate needs.

 

What if there was a way you could search the  MLS for FREE just like Realtors

Now you can access the MLS using similar tools as Realtors. You are in control of what you want to search for, and you can search the MLS at your leisure. The information you submit in the form below can also be used to put you on an automated system where you'll be emailed all homes that meet your search criteria. You'll get internet access to a website that includes pictures, prices, and addresses to real estate that's listed in the MLS!

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Show All Comments
Rainmaker
507,668
Garrigus Real Estate - Call Now: 1 (888) 9-LIST-IT
Coldwell Banker Kivett-Teeters - Beaumont, CA

Todd,

That is a tonof leads every day. Do you get these leads via ActiveRain, or from search engines, or another way, or all combined? Just curious beacause I am always trying to figure out the best way to capture leads.

September 29, 2011 10:32 AM #1
Ambassador
766,207
Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise in NE Philadelphia & Bucks County

I call everyone of my leads .If I cannot handle them ;I refer them to someone who can

Have a great day Todd

September 29, 2011 10:32 AM #2
Rainmaker
447,863
Malcolm Johnston
Century 21 Lanthorn Real Estate LTD., Trenton, Ontario - Trenton, ON
Trenton Real Estate

Wow, 30 - 40 leads a day?  That's amazing Todd, and your response time is excellent as well. Nicely done.

September 29, 2011 10:34 AM #3
Ambassador
754,362
Brenda Mullen
RE/MAX Access - Schertz, TX
Your San Antonio TX Real Estate Agent!!

I hear responding to leads are consumers number one complaint of Realtors.  Generally the quickest one to respond gets the gold :)!

September 29, 2011 10:41 AM #4
Ambassador
829,796
John McCormack
Albuquerque Homes Realty * www.AlbuquerqueHomes.com - Albuquerque, NM
AlbuquerqueHomes.com

Hi Todd -

Awesome on that many leads.  You're right we have to make contact ASAP!  It's how it works around my office phone, email text anything to reach out and respond.  Hey it works!

Best regards from The Q

September 29, 2011 10:53 AM #5
Rainmaker
1,207,233
Wanda Kubat-Nerdin
Prado & Kramer Real Estate, St. George, UT 435.632.9374 - Saint George, UT
Your Southern Utah Residential Real Estate Agent

It takes follow-through my friend to turn those leads! Good info Todd!

September 29, 2011 11:02 AM #6
Rainmaker
834,747
Fred Carver-Top Realtor Victoria, BC
Re/Max Camosun Victoria BC Real Estate - Victoria, BC
Accredited Victoria BC Real Estate Consultant

Hi Todd...Thanks for the wake up...when my leads dropped off this year I stopped to Following up daily.

Cheers

September 29, 2011 11:07 AM #7
Rainmaker
457,914
René Fabre
First American Title - Seattle, WA
New Media Marketing

Way to go 30 - 40 leads a day. That's way up from when we talked about youe online leads a little over a year ago. You are an excellent example of implementing a plan, tweaking it constantly, and staying relentlessly consistent! Also, great photo!... by the way :O)

September 29, 2011 11:20 AM #8
Rainmaker
1,003,308
Belinda Spillman
Aspen Lane Real Estate LLC - Aurora, CO
Your Real Estate Resource For Life!

Hi Todd,  Our web presence isn't great.  Even with 4 websites we get very few leads.  It is so frustrating.  My goal this next quarter is to take a hard look at what is wrong.  Love the idea - hate the spider.  Makes me scrath all over.....  Ewwww

September 29, 2011 03:22 PM #9
Ambassador
324,264
Melissa McKinney
McKinney Realty Group - Fayetteville, NC
Realtor, www.LivingFayetteville.com

Todd~ I have to admit that this is where I need the MOST work in my business.. I do so much work on my site and with blogging it gives me a good amount of leads. Then they sign in I think I dont want to bother them I will wait and see if they contact me. Sometimes I struggle over what to say?? I am trying to MAKE myself do it but I am still not as efficient as I certainly could be...I need to get OVER it!!!

September 29, 2011 09:09 PM #10
Rainmaker
495,435
Cal Yoder
Keller Williams of Central PA East - Lititz, PA
Homes For Sale in Lancaster PA - 717.413.0744

This is excellent and I agree our response time is so vitally significant.

Cal

September 30, 2011 06:47 AM #11
Rainmaker
591,126
William J. Archambault, Jr.
The Real Estate Investment Institute - Houston, TX

And we though we were just pen pals!

Todd,

You've set a high standard, and rightfully so.

But, all leads are useless if let to set. Your follow up is the key to success.

Well Done!

Bill

September 30, 2011 09:35 AM #12
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Todd Clark

Broker - Beaverton, Oregon Real Estate Expert - (503) 524-9494
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