Sometimes the public doesn't KNOW who the professionals are!

By
Real Estate Agent with Luxury and New Construction in Katy & Cypress TX

I had an interesting conversation the other day with a home owner.  He wasn't necessarily looking to sell right now, but he did have a good question.

This guy was curious about how he could KNOW whether his agent was a "good" one or not...after a joke or two about how he could be guaranteed to get a "good" one by hiring me we talked about the things that might make an agent a "good" one. 

While he thought that the bottom line was how fast and how much, I told him that you'll really have no way to KNOW that ahead of time.  If you hire someone you are certain can sell your house in two weeks and they don't get it done in 30 days, does that make the agent a "bad" agent"? He agreed that wasn't necessarily the truth. 

So as we explored the idea of what made an agent a "good" one, he pretty much put forth these things that would be important to him, as a seller:

1. Track Record:  what has the agent done in THIS market...average Days on Market and average LIST TO SELL PRICE.

2. Communication: You've got to let me know what's going on...even if NOTHING is going on.

3. Explanation: You've got to explain what's going on during the process...and explain why NOTHING is going on if that's the case, and tell me what we can do to get something going if nothing is happening, even if it hurts.

4. Unafraid to "consult" with me...look, I hired you as a professional and I NEED your professional assessment at every step of the way. It's not always going to be easy but if it's my pink and purple checkerboard wall paper in the living room that is causing buyers to pass me by, tell me how to handle it.  I may not agree but you also need to provide the "other side of the coin" as to how much NOT doing something about it will cost me.

5. Be honest/dependable. Sounds pretty easy, but you'd be suprised how rare that is.

 

Later that night, I was browsing some properties in the MLS and I came across an agent, selling their own home and came across this photo: 

FSBO or by Agent?

 

I wondered what message that photo sent to a perspective seller if even this agent tried to go FSBO at some point.  Maybe I'm reading the image wrong but it did make me wonder.  

What do you think about that photo? 

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Ambassador
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Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Ron- It's kind of like going to a hairdresser.  I like to see what their own hair looks like.  And in the case of your photo, it may be wrong but I wouldn't even consider hiring them to market my house. 

October 05, 2011 03:55 PM #1
Ambassador
1,466,829
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

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October 05, 2011 04:04 PM #2
Rainmaker
346,341
Pam Miller
Realty Associates - Friendswood, TX
Broker Associate - Pearland/Friendswood

Ron - I don't know what that photo is trying to say!  I guess it is "I'm a disaster, don't bother looking at me".

October 05, 2011 07:17 PM #3
Rainmaker
382,736
Russell & Tracy Lee Parker
RE/MAX Dallas Suburbs - Wylie, TX
Experienced Broker & Property Managers Since 2006

Ron, great points, people want a phone call too, not just a sign in the yard! We all should follow your guidelines.

October 05, 2011 10:50 PM #4
Rainer
205,153
Marge Piwowarski
Phoenix AZ Horse Property - Phoenix, AZ
Phoenix AZ Horse Property, LLC

A for sale sign and an oxygen tank, in an unfinished space looks sort of daunting. 

October 06, 2011 12:15 PM #5
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Ron Tarvin

Broker, Katy, Houston, Cypress 77450,77494,77095
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