A Focus on Follow-up: Annual Client Reviews

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Education & Training with The Lones Group, Inc.
The Lones Group, Inc.

October 2011:
A Focus on Follow-up

Are you a client communication crusader ...

... or a failure at follow-up?

After years of working with clients and consulting as a peak performance expert, there's one fact that never changes: agents who neglect their clients or lack strong communication skills also lack a strong, sustainable business.

Do you have a plan for client communication?

Whether you're working with buyers or sellers, there are some simple "must-dos" in the world of communication and follow-up. Join us this month to learn how to build a plan, create the necessary tools, ask for feedback from your clients, and plan annual client appreciation events.

Are you ready to turn improve your communication and follow-up? Let's take a look at this week's tools:

Annual Client Reviews

Annual Client Reviews allow you to continue building relationships with past clients by delivering a snapshot summary of their home's value.

In any market, clients are hungry for information about the potential value of their home. The Annual Client Review provides that! This table of contents provides an overview of the recommended structure of the Annual Client Review.
The fourth and final video in our follow-up and client communication series discusses annual client reviews, and how to implement them in your business.

Check out other free tools from our Focus on Follow-up, such as our Annual Communication Plan, Seller Communication Template, Client Surveys, and more! Also, listen to Denise as she talks about the need for constistency in communication, best practices during the transaction, and how to implement these tools into your business.

The Lones Group, Inc.
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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Mike Warfel 10/24/2011 05:18 PM
Topic:
ActiveRain Community
Tags:
free client tools
peak performance
working with buyers
working with sellers
client communication
client care
followup

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Rainmaker
100,854
Mary Ann Daniell, Realtor Killeen Fort Hood Texas
Coldwell Banker United, Realtors - Killeen, TX

Thanks for the reminder that having a good follow up program is essential to keeping clients and gaining new ones.  I have to admit I need to work on this!  

Oct 24, 2011 05:52 PM #1
Rainmaker
163,213
Denise Lones
The Lones Group, Inc. - Bellingham, WA
CSP, MIRM, CDEI - Real Estate Coaching & Branding

Mary Ann, follow up is one of the most important things ANY business can focus on! Thank you so much for your comment.  Denise

 

Oct 24, 2011 06:11 PM #2
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Rainmaker
163,213

Denise Lones

CSP, MIRM, CDEI - Real Estate Coaching & Branding
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