Five Things to Say in Your Thank You Card

By
Education & Training with House Proud Ottawa-Ontario-Canada
http://actvra.in/4kqC

For those whose pen is poised over paper and a big chunk of writer's block hit them, here are five things that you can say in that note to your clients, whether it is attached to your home warming gift or not. 

  1. It was a joy to work with you on finding your new home.  Of course sometimes it is not a joy.  It was a struggle and the clients were mean and inconsiderate.  In that case, you can say..... It was such an experience working with you.
  2. I wish you many happy years in your new home.  Of course the clients may be newly weds and you hope they have five children or they do have five children and who will need six bedrooms when the nest is empty.  In that case, Your new home is perfect for your current needs.
  3. In this highly competitive market, you proved to be an able negotiator.  Of course, the client could have been trying to get the deal of the century and you had to write six offers before anyone would even respond.  In that case, you can say..... We worked hard to get the right deal but now it is over and you can enjoy the fruits of your labor. 
  4. How wonderful that we found a house that is move-in ready.  Of course, it could be a handyman's special and there are going to be years of work and mega bank loans to get that house fully habitable.  In that case, you can say.....  You are so lucky to have found a home that will allow you to use your creative talents to put your own stamp on it. 
  5. If there is ever an opportunity for me to work with you, your friends or family again, I want you to call me. Not every relationship bears repeating so you may not want to work with these clients again but there is referral business so you can say........  I hope you will give me a call if I or one of my associates can be of service in the future.  

We seem to be losing the art of writing notes and cards.  The quick email has replaced a card.  Some, from the Land of Entitlements, wouldn't even think that a thank you note would be polite and expected. I recommend sending a wonderful card that will sit on the mantle for days while all the friends and relatives come to see the new house. Finally and most important.  Every card should say.......

Thank you so much for your business. 

Photo credit:  Tapping a Pencil

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Re-Bloggged 2 times:

Re-Blogged By Re-Blogged At
  1. Gail C. Harris 10/31/2011 06:00 AM
  2. Inna Ivchenko 09/12/2013 12:09 AM
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Anonymous #51
Anonymous
Jim Kohn

Valerie, yur blog post was forwarded to me by a friend and I enjoyed it immensely. I am a firm beiever in the power of personal cards as a means to nurturing relationships. I'd like to offer two resources for you and your subscribers. The first is a little book called "Words to the Rescue" by Steve Fadie. Mr. Fadie offers "1,000 things to write on a card" when you can'y quite think of the right words. The second thing is a system called SendOutCards. As professionals, we know that things get done better and more consistently when we have a system, and card sending is no different. If you truly believe in the value of relationships, and you want to leverage those relationships to generate loyalty and referrals, have a look at SendOutCards at www.sendoutcards.com/jameskohn As a SendOUtCards distributor I have the pleasure of helping business people strengthen relationships every day with SendOutCards.Thanks for a wonderful post! -Jim Kohn

October 30, 2011 10:29 PM
Rainmaker
659,661
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
"Staging that Sells Portland Homes"
Room Solutions Staging, Portland OR

Hi Valerie ~ You have a way with words!  People love the idea of hand-written note cards as they are the epitome of a personal touch.  Your "alternate" message choices were great too!  Congrats on the Feature!!

October 30, 2011 11:10 PM
Rainmaker
404,880
Ellen Caruso
Daniel Gale Sotheby's International Realty

Valerie, very thoughtful and thankful! Great Ideas!

October 30, 2011 11:49 PM
Rainer
237,553
Janet Jones
Home Staging, Interior Redesign Kihei, Maui, Hawaii
Just Your Style Interiors, LLC

Hi Valeria--I love the alternate messages.  I usually send hand-written notes after staging and I have many of the same thoughts you have.  Now how do I make that thank-you sound completely sincere, when I was thankful for the opportunity to work with them and help them, but they drove me up the wall most of the time.  I will have to amend some of your wonderful suggestions.   

October 31, 2011 12:54 AM
Rainer
11,424
Windy Hixson
Riverside Ca~h2o Homes Specialist
KELLER WILLIAMS REALTY

Valerie,

Thank You for the ideas for the notes. I do sit down with my colored gel pen to match my notecards and then I sit,

and sit, and sit. I can't think of something simple but meaningful. I am glad you did it for me.

October 31, 2011 02:32 AM
Rainer
12,560
Craig Cooper
Realtor - CRS, ABR, RSPS, ASP
Chase International Real Estate

Thanks for the great reminders and tips to encourage clients to put you in their thoughts.

October 31, 2011 03:25 AM
Rainmaker
233,918
Anne M. Costello
Weidel Realtors

Valerie: I think you covered all the bases. Sometimes it is hard to get started and your post offers some very creative ideas - even for the difficult challenging clients.

October 31, 2011 06:10 AM
Rainmaker
1,591,042
Dorie Dillard
Realtor-Canyon Creek- NW, Austin TX Homes For Sale
Coldwell Banker United Realtors

Good morning Valerie,

Congratulations on this featured post. Very timely message. I send out a Thank You note after a lisiting appointment and have many comment on receiving a handwritten note. It doesn't take long nd sets you apart from the pack!

October 31, 2011 07:49 AM
Rainmaker
409,412
Michelle Francis
Realtor, Buckhead Atlanta Homes for Sale & Lease
Tim Francis Realty LLC

Valerie, 

Brilliant and bookmarked.  You hit all the highlights that I sometimes get stuck for while writing that note.  The thank you should include those!

All the best, Michelle

October 31, 2011 10:57 AM
Rainmaker
167,704
Jack O'Neal
High Touch High Tech
Solutions Real Estate

I got a thank you card from a client, two years after I sold his house. He thanked me for telling him what the market would be if he stayed and rented hishome and not sell it. due to REO's the market dropped $100,000.

He thinks I am great

October 31, 2011 12:00 PM
Rainmaker
574,918
Valerie Zinger
Home Organizer
House Proud Ottawa-Ontario-Canada

Those personal notes are so nice.  I once spent the time using my data base to create mailing label formats, then added some color to the envelop design and the return address area and had each envelop printed with the Christmas icon, the return address and the person's name and address.  I must say, it was impressive.  However, for the short and very personal thank you note, nothing beats a handwritten envelop and card.  If you get really pressed for ideas on what to give as a house warming gift, then the card can include a gift card to a local hardware big box store.  Everyone needs hooks and knobs and nails. 

It is October 31st and the day should not go by without a.......

 

HAPPY HALLOWEEN!

October 31, 2011 03:54 PM
Rainer
250,946
Anna Dovger
Home Staging -The Woodlands, TX
Add Value Home Staging LLC, 281-704-6607

Valerie, I am not good at it at all, so THANK YOU for the advice. I saved it into my Bookmarked folder.

October 31, 2011 06:04 PM
Ambassador
921,768
Ralph Gorgoglione
California Real Estate (800) 591-6121
John Aaroe Group

Valerie, this is great.  I am printing this out so I am reminded about thank you notes to clients.

October 31, 2011 07:47 PM
Rainmaker
305,245
Wandanna Melliphant
A Name Real Estate Investors Trust and Recommend
Royal Lepage Credit Valley Real Estate Brokerage

Hi Valerie,
Thanks for sharing.
I've bookmarked for future reference.
It's always nice express gratitude.
Have a fabulous day!

October 31, 2011 10:47 PM
Rainmaker
257,133
Kathy Lewellen
Condo Specialist, Singer Island
Quantum One Realty

I hate writer's  block, this is perfect thing to break though it, thanks!

November 01, 2011 11:50 AM
Rainmaker
604,789
Sussie Sutton
UTR TEXAS Realtors - Rep for buyers and sellers.
UTR Texas Realtors

Great idea putting this info in words! I certainly do appreciate it! I am going to bookmark this one so I can come back later.

November 01, 2011 11:11 PM
Rainmaker
304,949
Inna Ivchenko
Los Angeles / Valley Homes
Mannis Real Estate Group

I'm so glad I've see your blog:) 

As you said, sometimes you have difficulties working with some clients, yet, if you close the escrow, you do want to express the appreciation for the business. 

Re-blogging to keep it on:)

September 11, 2013 11:55 PM
Rainmaker
1,322,592
Charles Stallions
800-309-3414 - Pensacola, Pace or Gulf Breeze, Fl.
Charles Stallions Real Estate Services

I have always wondered if I should include a business card, what do you think? Some do not know what I do for a living.

November 04, 2013 05:39 AM
Rainmaker
574,918
Valerie Zinger
Home Organizer
House Proud Ottawa-Ontario-Canada

Charles:  If there were a prize for finding an older post and commenting, you would be my winner.  I think a business card is okay (maybe not to mom and dad or grandma) as it will give all of your contact information.  Who knows, it may just bring in lots of business!

November 04, 2013 10:39 AM
Rainmaker
304,949
Inna Ivchenko
Los Angeles / Valley Homes
Mannis Real Estate Group

I like sending little notes. I create my own cards. The design is different but usually very simple. Sometimes, it is Thank You, sometimes it is just 'Hello' or 'Thinking of you'.

Something like this:

handmade by Innassa

June 09, 2014 12:34 AM
Anonymous
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Rainmaker
574,918

Valerie Zinger

Home Organizer
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