Five Things to Say in Your Thank You Card

By
Education & Training with House Proud Ottawa-Ontario-Canada
http://actvra.in/4kqC

For those whose pen is poised over paper and a big chunk of writer's block hit them, here are five things that you can say in that note to your clients, whether it is attached to your home warming gift or not. 

  1. It was a joy to work with you on finding your new home.  Of course sometimes it is not a joy.  It was a struggle and the clients were mean and inconsiderate.  In that case, you can say..... It was such an experience working with you.
  2. I wish you many happy years in your new home.  Of course the clients may be newly weds and you hope they have five children or they do have five children and who will need six bedrooms when the nest is empty.  In that case, Your new home is perfect for your current needs.
  3. In this highly competitive market, you proved to be an able negotiator.  Of course, the client could have been trying to get the deal of the century and you had to write six offers before anyone would even respond.  In that case, you can say..... We worked hard to get the right deal but now it is over and you can enjoy the fruits of your labor. 
  4. How wonderful that we found a house that is move-in ready.  Of course, it could be a handyman's special and there are going to be years of work and mega bank loans to get that house fully habitable.  In that case, you can say.....  You are so lucky to have found a home that will allow you to use your creative talents to put your own stamp on it. 
  5. If there is ever an opportunity for me to work with you, your friends or family again, I want you to call me. Not every relationship bears repeating so you may not want to work with these clients again but there is referral business so you can say........  I hope you will give me a call if I or one of my associates can be of service in the future.  

We seem to be losing the art of writing notes and cards.  The quick email has replaced a card.  Some, from the Land of Entitlements, wouldn't even think that a thank you note would be polite and expected. I recommend sending a wonderful card that will sit on the mantle for days while all the friends and relatives come to see the new house. Finally and most important.  Every card should say.......

Thank you so much for your business. 

Photo credit:  Tapping a Pencil

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Re-Blogged 2 times:

Re-Blogged By Re-Blogged At
  1. Gail C. Harris 10/31/2011 06:00 AM
  2. Inna Ivchenko 09/12/2013 12:09 AM
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Show All Comments
Rainmaker
667,577
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging that Sells Portland Homes"

Hi Valerie ~ You have a way with words!  People love the idea of hand-written note cards as they are the epitome of a personal touch.  Your "alternate" message choices were great too!  Congrats on the Feature!!

Oct 30, 2011 11:10 PM #52
Rainmaker
404,882
Ellen Caruso
Daniel Gale Sotheby's International Realty - Glen Head, NY

Valerie, very thoughtful and thankful! Great Ideas!

Oct 30, 2011 11:49 PM #53
Rainer
237,553
Janet Jones
Just Your Style Interiors, LLC - Kihei, HI
Home Staging, Interior Redesign Kihei, Maui, Hawaii

Hi Valeria--I love the alternate messages.  I usually send hand-written notes after staging and I have many of the same thoughts you have.  Now how do I make that thank-you sound completely sincere, when I was thankful for the opportunity to work with them and help them, but they drove me up the wall most of the time.  I will have to amend some of your wonderful suggestions.   

Oct 31, 2011 12:54 AM #54
Rainer
11,424
Windy Hixson
KELLER WILLIAMS REALTY - Riverside, CA
Riverside Ca~h2o Homes Specialist

Valerie,

Thank You for the ideas for the notes. I do sit down with my colored gel pen to match my notecards and then I sit,

and sit, and sit. I can't think of something simple but meaningful. I am glad you did it for me.

Oct 31, 2011 02:32 AM #55
Rainer
12,560
Craig Cooper
Chase International Real Estate - Tahoe City, CA
Realtor - CRS, ABR, RSPS, ASP

Thanks for the great reminders and tips to encourage clients to put you in their thoughts.

Oct 31, 2011 03:25 AM #56
Rainmaker
233,922
Anne M. Costello
Weidel Realtors - Yardley, PA

Valerie: I think you covered all the bases. Sometimes it is hard to get started and your post offers some very creative ideas - even for the difficult challenging clients.

Oct 31, 2011 06:10 AM #57
Rainmaker
1,664,566
Dorie Dillard
Coldwell Banker United Realtors - Austin, TX
Realtor-Canyon Creek- NW, Austin TX Homes For Sale

Good morning Valerie,

Congratulations on this featured post. Very timely message. I send out a Thank You note after a lisiting appointment and have many comment on receiving a handwritten note. It doesn't take long nd sets you apart from the pack!

Oct 31, 2011 07:49 AM #58
Rainmaker
409,895
Michelle Francis
Tim Francis Realty LLC - Atlanta, GA
Realtor, Buckhead Atlanta Homes for Sale & Lease

Valerie, 

Brilliant and bookmarked.  You hit all the highlights that I sometimes get stuck for while writing that note.  The thank you should include those!

All the best, Michelle

Oct 31, 2011 10:57 AM #59
Rainmaker
181,871
Jack O'Neal
Solutions Real Estate - Phoenix, AZ
High Touch High Tech

I got a thank you card from a client, two years after I sold his house. He thanked me for telling him what the market would be if he stayed and rented hishome and not sell it. due to REO's the market dropped $100,000.

He thinks I am great

Oct 31, 2011 12:00 PM #60
Rainmaker
575,211
Valerie Zinger
House Proud Ottawa-Ontario-Canada - Ottawa, ON
Home Organizer

Those personal notes are so nice.  I once spent the time using my data base to create mailing label formats, then added some color to the envelop design and the return address area and had each envelop printed with the Christmas icon, the return address and the person's name and address.  I must say, it was impressive.  However, for the short and very personal thank you note, nothing beats a handwritten envelop and card.  If you get really pressed for ideas on what to give as a house warming gift, then the card can include a gift card to a local hardware big box store.  Everyone needs hooks and knobs and nails. 

It is October 31st and the day should not go by without a.......

 

HAPPY HALLOWEEN!

Oct 31, 2011 03:54 PM #61
Rainer
251,342
Anna Dovger
Add Value Home Staging LLC, 281-704-6607 - The Woodlands, TX
Home Staging -The Woodlands, TX

Valerie, I am not good at it at all, so THANK YOU for the advice. I saved it into my Bookmarked folder.

Oct 31, 2011 06:04 PM #62
Ambassador
929,192
Ralph Gorgoglione
John Aaroe Group - Los Angeles, CA
California Real Estate (800) 591-6121

Valerie, this is great.  I am printing this out so I am reminded about thank you notes to clients.

Oct 31, 2011 07:47 PM #63
Rainer
313,361
Wandanna Melliphant
Royal Lepage Credit Valley Real Estate Brokerage - Mississauga, ON
A Name Real Estate Investors Trust and Recommend

Hi Valerie,
Thanks for sharing.
I've bookmarked for future reference.
It's always nice express gratitude.
Have a fabulous day!

Oct 31, 2011 10:47 PM #64
Rainmaker
262,477
Kathy Lewellen
Quantum One Realty - Singer Island, FL
Condo Specialist, Singer Island

I hate writer's  block, this is perfect thing to break though it, thanks!

Nov 01, 2011 11:50 AM #65
Rainmaker
625,668
Sussie Sutton
UTR Texas Realtors - Pearland, TX
UTR TEXAS Realtors - Rep for buyers and sellers.

Great idea putting this info in words! I certainly do appreciate it! I am going to bookmark this one so I can come back later.

Nov 01, 2011 11:11 PM #66
Rainmaker
335,157
Inna Ivchenko
Mannis Real Estate Group - Calabasas, CA
Los Angeles / Valley Homes

I'm so glad I've see your blog:) 

As you said, sometimes you have difficulties working with some clients, yet, if you close the escrow, you do want to express the appreciation for the business. 

Re-blogging to keep it on:)

Sep 11, 2013 11:55 PM #67
Rainmaker
1,380,230
Charles Stallions
Charles Stallions Real Estate Services - Pensacola, FL
800-309-3414 - Pensacola, Pace or Gulf Breeze, Fl.

I have always wondered if I should include a business card, what do you think? Some do not know what I do for a living.

Nov 04, 2013 05:39 AM #68
Rainmaker
575,211
Valerie Zinger
House Proud Ottawa-Ontario-Canada - Ottawa, ON
Home Organizer

Charles:  If there were a prize for finding an older post and commenting, you would be my winner.  I think a business card is okay (maybe not to mom and dad or grandma) as it will give all of your contact information.  Who knows, it may just bring in lots of business!

Nov 04, 2013 10:39 AM #69
Rainmaker
335,157
Inna Ivchenko
Mannis Real Estate Group - Calabasas, CA
Los Angeles / Valley Homes

I like sending little notes. I create my own cards. The design is different but usually very simple. Sometimes, it is Thank You, sometimes it is just 'Hello' or 'Thinking of you'.

Something like this:

handmade by Innassa

Jun 09, 2014 12:34 AM #70
Rainmaker
575,211
Valerie Zinger
House Proud Ottawa-Ontario-Canada - Ottawa, ON
Home Organizer

Inna:  How creative!!!  I love getting cards that friends have made.

Sep 15, 2014 11:12 AM #71
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Rainmaker
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