C'mon agents. We can do better than this!

By
Real Estate Agent with Remerica Integrity, Realtors®, Northville, MI
http://actvra.in/mxC

C'mon agents. We can do better than this!

About a week ago, I scheduled an appointment to show a rental property of another company. I usually have my leasing specialist take care of these but it wasn't too far and it got me out of the office a little early that day.

Anyway, I show up at the house to meet the prospective renter. She was with her sister and her younger son. They were all pretty nice people.

Then, we went into the house.

Front Front close up

The first thing to greet us was the odor. I couldn't tell right away what it was, but turned out to be an incredible combination of animal feces and urine, wet dog, dirty clothes piled in multiple places and dirty dishes, beer cans and food all piled on the counter and in the sink.

I'm only happy that we went in for one reason. So I could get these pictures! Check them out below.

Living room   Bedroom   Other Bedroom   Bathroom

Kitchen floor   Basement   Kitchen counter   Basement other

As a real estate agent, I'm disturbed that someone, anyone, would put this house on the market before it's completely cleaned out. I understand if you're still moving furniture and some other things out, but this place was disgusting.

I called the listing agent afterward and asked why they didn't wait to clean it before letting people in to see it? His response: "Your people should be able to look beyond the condition of the house. Are they still interested?"

How many people do you think that client told about their experience and that house?

I'm sure you'll agree with me when I say...

C'mon agents. We can do better than this!

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Re-Blogged 1 time:

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  1. Richard Iarossi 11/07/2011 01:02 AM
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Rainmaker
295,518
Martin Kalisker
WEICHERT, REALTORS® - Synergy - Brookline, MA
Weichert, REALTORS - Synergy: MA Real Estate & Mor

Someone needs to tell the listing agent that his reputation is built in part by the "quality" of the listings that he co-brokes.  This is definitely a recipe for disaster.

Nov 07, 2011 11:13 AM #42
Rainmaker
1,316,879
Richie Alan Naggar Author PEARLS SERIES of books
People first then business! Ran Right Realty Riverside, Ca - Riverside, CA
on LIFE and LOVE plus Real Estate too!

Smell never sells...Now, you can bet if there is an interest in this place it will be for less than the asking price...Plus, that experience is ingrained in every ones Psyche too...Not the best foot forward here..Eric, keeps that Real Estate bar high and I join him...good post and host

Nov 07, 2011 11:22 AM #43
Rainmaker
500,852
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Just nasty..doesn't matter how the current occupants lived in the house, if you take on a listing and place it MLS, it should be "Show Ready" this house clearly was not. Sad part is, LA had no clue!!!! What a shame..great post.

Nov 07, 2011 12:43 PM #44
Rainmaker
232,269
Susan Jackson
America's Network Realty Group, Inc - Sandy Springs, GA

Absolutely disgusting!!  It seems the agent would have thanked you for the feedback, and indicated he would have it cleaned up immediately.  I wonder if the agent even took a look at the inside of the house?

Nov 07, 2011 02:14 PM #45
Ambassador
765,305
Jerry Newman
Green Home Realty, 210-789-4216,www.Selling-SanAntonioHomes.com - San Antonio, TX
Texas REALTOR, San Antonio Military Relocation

Eric, I am with you. I can't believe that agent listed that home on the market to rent in that condition. What a total turn off. How can anyone be expected to look beyond the smell and that condition of any home?

That agents needs to get out of the business in my opinion.

Nov 07, 2011 04:50 PM #46
Rainer
118,005
Melissa Ostrom & Melville Capps Newton MA - The Mel and Mel Team
(617) 388-3151 | Century 21 Commonwealth - Newton, MA

as a landlord would you really want a renter who would be ok with renting such a mess ?

Melville Capps

Nov 09, 2011 11:15 AM #47
Rainmaker
542,073
Eric Michael
Remerica Integrity, Realtors®, Northville, MI - Livonia, MI
Metro Detroit Real Estate Professional 734.564.1519

Tammy, I can still smell it.

Anthony, thanks!

Joni, I know. Amazing.

Praful, I'd rather them be picky than not care.

Evelyn, they decided not to work with me after this.

Tim, you're exactly right.

Loreena, thanks. Sometimes it's the simple things that we really need to do.

Ed, I'd be the exact same way.

Charlie, the entire scenario reflects badly on us.

Fred, if the owner won't clean it up, I'm outta there.

Eric, I'm sure it's in all cities.

Synergy, I agree totally.

Richie, it was just a rental, but I'm sure it would go way down in price if a regular listing.

Beth, "show ready." Should be simple, right? Thanks.

Susan, he said he was there previously and that it'll be cleaned up "before anyone moves in."

Jerry, we'll see if he lasts.

Melville, I wouldn't.

Nov 09, 2011 07:02 PM #48
Rainmaker
255,789
Robin Rogers
Robin Rogers, Silverbridge Realty, San Antonio, Texas - San Antonio, TX
ABR, CRS - Real Estate Broker & Investment Adviser

Gross, Eric! I bet your tenants were ready to jump all over that one, huh? Surprisingly, even when investors tell me they are looking for a bargain rental, they don't like a house that is dirty. And it's a bad sign when tenants don't mind renting a dirty home.

Cheers,

Robin

Nov 11, 2011 06:15 PM #49
Rainmaker
542,073
Eric Michael
Remerica Integrity, Realtors®, Northville, MI - Livonia, MI
Metro Detroit Real Estate Professional 734.564.1519

Robin, they decided that they not only didn't want to lease this place, but also that they didn't want to work with me after this for some reason.

Nov 12, 2011 07:22 PM #50
Rainmaker
393,007
Tni LeBlanc
Mint Properties, Tni LeBlanc (805) 878-9879 - Santa Maria, CA
JD, MA, REALTOR, CalBRE # 01871795

I completely agree. 

I think the same is true for foreclosure properties as well.  Some have conditions that are hazardous and you are taking young children through them. 

The listing agents should refuse.  It is their name on the sign.

Nov 13, 2011 04:47 PM #51
Rainmaker
542,073
Eric Michael
Remerica Integrity, Realtors®, Northville, MI - Livonia, MI
Metro Detroit Real Estate Professional 734.564.1519

Tni, you're so right. I had a client fall through a stair on the way down to see the basement a few years ago. They need to make these homes safe and at least fairly clean.

Nov 13, 2011 04:54 PM #52
Rainmaker
583,238
Susan Neal
RE/MAX Gold, Fair Oaks - Fair Oaks, CA
Fair Oaks CA & Sacramento Area Real Estate Broker

Yikes, Eric!  Usually if I see something this gross, it's a foreclosure and the bank simply refuses to do anything.

Nov 13, 2011 07:06 PM #53
Rainmaker
542,073
Eric Michael
Remerica Integrity, Realtors®, Northville, MI - Livonia, MI
Metro Detroit Real Estate Professional 734.564.1519

Susan, it certainly looked and felt like a foreclosure!

Nov 13, 2011 07:07 PM #54
Ambassador
1,276,901
Erica Ramus
Erica Ramus - Ramus Realty Group - Pottsville, PA - Pottsville, PA
MRE, Schuylkill County PA Real Estate

Some agents just list anything and everything they can. No questions. It is not good but they don't care.

Nov 13, 2011 08:06 PM #55
Rainmaker
542,073
Eric Michael
Remerica Integrity, Realtors®, Northville, MI - Livonia, MI
Metro Detroit Real Estate Professional 734.564.1519

Erica, definitely not good.

Nov 13, 2011 08:49 PM #56
Rainmaker
388,810
Diane M. Phillips
Frankly Real Estate Inc. - Manchester, MD
Realtor 443-286-4365

Eric ~ Disgusting, gross... yes there are those special few who I have trouble believing they even visited the house before they listed it.

Nov 13, 2011 11:25 PM #57
Rainmaker
565,601
Kathy Sheehan
Movement Mortgage 770-634-4021 - Atlanta, GA
Branch Manager

Obviously we can't experience the "smell" of the property, so I will take your word.  That agent should have known better.  (I am sorry to say, that isn't the worst condition I have ever seen).

Nov 14, 2011 03:46 PM #58
Rainmaker
542,073
Eric Michael
Remerica Integrity, Realtors®, Northville, MI - Livonia, MI
Metro Detroit Real Estate Professional 734.564.1519

Diane, or they just "assume" it'll be taken care of before the first showing.

Kathy, you're lucky!

Nov 14, 2011 07:14 PM #59
Rainmaker
599,076
Janis Borgueta
Key Properties of the Hudson Valley ~ 845-527-7115 - Newburgh, NY
LIC R.E Salesperson - Homes for Sale Newburgh NY

I think it does matter where you live as to the condition of what homes will look like on the inside. I went into an estate sale home today. The children live far, and they are not getting much out of the proceeds on this. The house was lived in for 50 years, and needs a lot of work. No way would just taking out a few things matter much, and they don't want to be bothered as they live far way.

Yes, it is reflected in the offer they will get, but they are already with asbestos, some water damage,  and a home that needs major renovations. This is rather customary for the city homes. What you see is what you get there!! Yes, i do prefer to be out at the new homes that are rat free too, but sometimes we can't avoid that. For an empty home, and the owner wants to have the property managed, that does come under a different commission and job description.

Dec 15, 2011 09:50 PM #60
Rainmaker
542,073
Eric Michael
Remerica Integrity, Realtors®, Northville, MI - Livonia, MI
Metro Detroit Real Estate Professional 734.564.1519

Janis, you're totally right. Area determines a lot. But this house was just rented out and should've been cleaned up at least a little before letting agents bring in prospective clients.

Dec 15, 2011 10:06 PM #61
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