C'mon agents. We can do better than this!

By
Real Estate Agent with Remerica Integrity, Realtors®, Northville, MI
http://actvra.in/mxC

C'mon agents. We can do better than this!

About a week ago, I scheduled an appointment to show a rental property of another company. I usually have my leasing specialist take care of these but it wasn't too far and it got me out of the office a little early that day.

Anyway, I show up at the house to meet the prospective renter. She was with her sister and her younger son. They were all pretty nice people.

Then, we went into the house.

Front Front close up

The first thing to greet us was the odor. I couldn't tell right away what it was, but turned out to be an incredible combination of animal feces and urine, wet dog, dirty clothes piled in multiple places and dirty dishes, beer cans and food all piled on the counter and in the sink.

I'm only happy that we went in for one reason. So I could get these pictures! Check them out below.

Living room   Bedroom   Other Bedroom   Bathroom

Kitchen floor   Basement   Kitchen counter   Basement other

As a real estate agent, I'm disturbed that someone, anyone, would put this house on the market before it's completely cleaned out. I understand if you're still moving furniture and some other things out, but this place was disgusting.

I called the listing agent afterward and asked why they didn't wait to clean it before letting people in to see it? His response: "Your people should be able to look beyond the condition of the house. Are they still interested?"

How many people do you think that client told about their experience and that house?

I'm sure you'll agree with me when I say...

C'mon agents. We can do better than this!

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  1. Richard Iarossi 11/07/2011 01:02 AM
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Location:
Michigan Wayne County
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Tags:
eric michael
real estate
rental
leasing
clean the house first
home sales
listings

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Rainmaker
286,572
Martin Kalisker
Weichert, REALTORS - Synergy: MA Real Estate & Mor
WEICHERT, REALTORS® - Synergy

Someone needs to tell the listing agent that his reputation is built in part by the "quality" of the listings that he co-brokes.  This is definitely a recipe for disaster.

November 07, 2011 11:13 AM
Rainmaker
1,202,775
Richie Alan Naggar Author PEARLS SERIES of books
on LIFE and LOVE plus Real Estate too!
People first then business! Ran Right Realty Riverside, Ca

Smell never sells...Now, you can bet if there is an interest in this place it will be for less than the asking price...Plus, that experience is ingrained in every ones Psyche too...Not the best foot forward here..Eric, keeps that Real Estate bar high and I join him...good post and host

November 07, 2011 11:22 AM
Rainmaker
443,917
Beth Atalay
Cam Realty of Clermont FL
Cam Realty and Property Management

Just nasty..doesn't matter how the current occupants lived in the house, if you take on a listing and place it MLS, it should be "Show Ready" this house clearly was not. Sad part is, LA had no clue!!!! What a shame..great post.

November 07, 2011 12:43 PM
Rainmaker
225,583
Susan Jackson
America's Network Realty Group, Inc

Absolutely disgusting!!  It seems the agent would have thanked you for the feedback, and indicated he would have it cleaned up immediately.  I wonder if the agent even took a look at the inside of the house?

November 07, 2011 02:14 PM
Ambassador
736,324
Jerry Newman
Texas REALTOR, San Antonio Military Relocation
Green Home Realty, 210-789-4216,www.Selling-SanAntonioHomes.com

Eric, I am with you. I can't believe that agent listed that home on the market to rent in that condition. What a total turn off. How can anyone be expected to look beyond the smell and that condition of any home?

That agents needs to get out of the business in my opinion.

November 07, 2011 04:50 PM
Rainer
115,401
Melissa Ostrom & Melville Capps Newton MA - The Mel and Mel Team
(617) 388-3151 | Century 21 Commonwealth

as a landlord would you really want a renter who would be ok with renting such a mess ?

Melville Capps

November 09, 2011 11:15 AM
Rainmaker
540,110
Eric Michael
Metro Detroit Real Estate Professional 734.564.1519
Remerica Integrity, Realtors®, Northville, MI

Tammy, I can still smell it.

Anthony, thanks!

Joni, I know. Amazing.

Praful, I'd rather them be picky than not care.

Evelyn, they decided not to work with me after this.

Tim, you're exactly right.

Loreena, thanks. Sometimes it's the simple things that we really need to do.

Ed, I'd be the exact same way.

Charlie, the entire scenario reflects badly on us.

Fred, if the owner won't clean it up, I'm outta there.

Eric, I'm sure it's in all cities.

Synergy, I agree totally.

Richie, it was just a rental, but I'm sure it would go way down in price if a regular listing.

Beth, "show ready." Should be simple, right? Thanks.

Susan, he said he was there previously and that it'll be cleaned up "before anyone moves in."

Jerry, we'll see if he lasts.

Melville, I wouldn't.

November 09, 2011 07:02 PM
Rainmaker
253,300
Robin Rogers
ABR, CRS - Real Estate Broker & Investment Adviser
Robin Rogers, Silverbridge Realty, San Antonio, Texas

Gross, Eric! I bet your tenants were ready to jump all over that one, huh? Surprisingly, even when investors tell me they are looking for a bargain rental, they don't like a house that is dirty. And it's a bad sign when tenants don't mind renting a dirty home.

Cheers,

Robin

November 11, 2011 06:15 PM
Rainmaker
540,110
Eric Michael
Metro Detroit Real Estate Professional 734.564.1519
Remerica Integrity, Realtors®, Northville, MI

Robin, they decided that they not only didn't want to lease this place, but also that they didn't want to work with me after this for some reason.

November 12, 2011 07:22 PM
Rainmaker
390,208
Tni LeBlanc
JD, MA, REALTOR, CalBRE # 01871795
Mint Properties, Tni LeBlanc (805) 878-9879

I completely agree. 

I think the same is true for foreclosure properties as well.  Some have conditions that are hazardous and you are taking young children through them. 

The listing agents should refuse.  It is their name on the sign.

November 13, 2011 04:47 PM
Rainmaker
540,110
Eric Michael
Metro Detroit Real Estate Professional 734.564.1519
Remerica Integrity, Realtors®, Northville, MI

Tni, you're so right. I had a client fall through a stair on the way down to see the basement a few years ago. They need to make these homes safe and at least fairly clean.

November 13, 2011 04:54 PM
Rainmaker
582,897
Susan Neal
Fair Oaks CA & Sacramento Area Real Estate Broker
RE/MAX Gold, Fair Oaks

Yikes, Eric!  Usually if I see something this gross, it's a foreclosure and the bank simply refuses to do anything.

November 13, 2011 07:06 PM
Rainmaker
540,110
Eric Michael
Metro Detroit Real Estate Professional 734.564.1519
Remerica Integrity, Realtors®, Northville, MI

Susan, it certainly looked and felt like a foreclosure!

November 13, 2011 07:07 PM
Ambassador
1,227,260
Erica Ramus
MRE, Schuylkill County PA Real Estate
Erica Ramus - Ramus Realty Group - Pottsville, PA

Some agents just list anything and everything they can. No questions. It is not good but they don't care.

November 13, 2011 08:06 PM
Rainmaker
540,110
Eric Michael
Metro Detroit Real Estate Professional 734.564.1519
Remerica Integrity, Realtors®, Northville, MI

Erica, definitely not good.

November 13, 2011 08:49 PM
Rainmaker
386,343
Diane M. Phillips
Realtor 443-286-4365
Frankly Real Estate Inc.

Eric ~ Disgusting, gross... yes there are those special few who I have trouble believing they even visited the house before they listed it.

November 13, 2011 11:25 PM
Rainmaker
565,341
Kathy Sheehan
Branch Manager
Movement Mortgage 770-634-4021

Obviously we can't experience the "smell" of the property, so I will take your word.  That agent should have known better.  (I am sorry to say, that isn't the worst condition I have ever seen).

November 14, 2011 03:46 PM
Rainmaker
540,110
Eric Michael
Metro Detroit Real Estate Professional 734.564.1519
Remerica Integrity, Realtors®, Northville, MI

Diane, or they just "assume" it'll be taken care of before the first showing.

Kathy, you're lucky!

November 14, 2011 07:14 PM
Rainmaker
573,746
Janis Borgueta
LIC R.E Salesperson - Homes for Sale Newburgh NY
Key Properties of the Hudson Valley ~ 845-527-7115

I think it does matter where you live as to the condition of what homes will look like on the inside. I went into an estate sale home today. The children live far, and they are not getting much out of the proceeds on this. The house was lived in for 50 years, and needs a lot of work. No way would just taking out a few things matter much, and they don't want to be bothered as they live far way.

Yes, it is reflected in the offer they will get, but they are already with asbestos, some water damage,  and a home that needs major renovations. This is rather customary for the city homes. What you see is what you get there!! Yes, i do prefer to be out at the new homes that are rat free too, but sometimes we can't avoid that. For an empty home, and the owner wants to have the property managed, that does come under a different commission and job description.

December 15, 2011 09:50 PM
Rainmaker
540,110
Eric Michael
Metro Detroit Real Estate Professional 734.564.1519
Remerica Integrity, Realtors®, Northville, MI

Janis, you're totally right. Area determines a lot. But this house was just rented out and should've been cleaned up at least a little before letting agents bring in prospective clients.

December 15, 2011 10:06 PM
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Rainmaker
540,110

Eric Michael

Metro Detroit Real Estate Professional 734.564.1519
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