Guided Tour Or Take The Day Off

By
Real Estate Agent with Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803
Guided Tour Or Take The Day Off
 
We get a call at 8:30 a.m. the morning after Thanksgiving.
 
In our blog post for the day on A/R, we already talked about how we were going to take the day offlong island and just chill, no phone calls and no showings.
 
We answered the phone (don't know why?) and the woman said "Hi, this is Doreen from XYZ Agency in Virginia and I have a client from New Jersey that I would like to refer to you in Long Island. What are your referral fees"?
 
We know, we weren't going to work today, but...
 
We discussed the referral fee and the signed papers were faxed back and forth.
 
"Okay everything looks good, she said so I'll have my customer call you next week".
 
Ten minutes after Doreen hangs up, we get a call. "Hi this is Darla and my sister Doreen told me to call you".
 
Sister, hmmm guess she forgot to tell us!
 
We discussed what she was looking for and then she blurts out "We're in the community now and my sister said you can meet us here".
 
We told her it was such short lead time and we wouldn't be able to schedule anything at a moments notice.
 
"But my sister told me you were free to show us around today and we're in the community now and we would like to see it". 
 
We told her that her sister said she would call us next week and we would like to accommodate her, but not to be too optimistic. If we could schedule anything, it wouldn't be for a couple of hours. 
 
"But we're here in the community now". 
 
We'll do the best we can, but it still won't be for at least 2 hours.  However, before we hung up and before we drove around in circles with her, I asked ~ Do you have anything to sell in New Jersey and when do you think you would be ready for the move?
 
"Oh, why yes of course we have something to sell and we aren't looking to make the move for at least 3 years down the road"!
 
Then she tells us, "and next time we're in town, my sister lined us up with other Realtors, from other towns so we can get to see different areas and have a better understanding of where we want to live and if we want to move".
 
Why did we bother to answer our phone???
 
You see, it's not only our time we're wasting, but what about the homeowners that get so excited when they hear that they have a showing?  What about the preparation that many sellers have to go through to make sure their house is show ready?  Should we waste their time and their expectations for this guided tour, and especially right after a big holiday?
 
We think not.
 
Although we understand not everyone is ready to buy when we first start working with them, and we don't mind working with clients for future business, we won't lie to sellers who ask if clients have something to sell first. We will work for as long as it takes with clients, but we won't compromise our honesty and integrity...this tour was not going to happen.
 
Thanks for the call Darla, thanks much for the referral Doreen ~ but we're going back to sleep!
 
 
We appreciate your referrals for the North Shore of Long Island and are willing to work with them as long as it takes to find them their perfect home here on Long Island as long as they are reasonable and honest with their requests. Please call Larry and Sheila, Realtors with Charles Rutenberg Realty at 631-805-4400.
 

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Topic:
ActiveRain Community
Location:
New York
Groups:
Agents who want REFERRALS!
Diary of a Realtor
Realtors®
The Lounge at Active Rain
"Whacked"!!!
Tags:
long island real estate
long island realty
moving to the north shore of li

Comments 14 New Comment

Rainmaker
1,370,922
Lawrence "Larry" & Sheila Agranoff. Call 631-805-4400 (c)
Long Island Condo & Home Sale Specialists
Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803

Kristine, We couldn't believe it when she said "but I'm here now and I want to see it"...Not with us Darla ~ Oh no not Jersey!

Kathy, No way, no how were we going to work for this waste of time!

Toni, We realize that, but her sister is supposed to be a Realtor in Virginia, and we can't imagine her not explaining this to her!

Renee, You said it all...and we had a pleasant day despite this unpleasant start!

 

November 26, 2011 06:47 PM
Rainmaker
1,275,985
Joan Cox
Denver Real Estate - Selling One Home at a Time
Metro Brokers - House to Home, Inc. - Denver Real Estate - 720-231-6373

It is simply amazing buyers want so much attention WAY before they truly plan to make decisions.     I wonder if they ever think about our gas, how we get paid, etc.

November 27, 2011 12:05 AM
Rainmaker
279,302
Gail C. Harris
Reach the BEACH with Gail C. Harris (cell: 703.868
Resource Network, LLC SFR, AHWD, ACRE, SMAR Board Director

So what exactly did you tell Darla?  And, did Doreen contact you again?  Always wondering exactly what to do in this situation without sounding rude.  And, yes this woman should have known better and what's with Doreen?  When agents do this to us!! Ugho I could write a book as to what's wrong with this  picture. :)

November 27, 2011 08:49 AM
Rainmaker
1,370,922
Lawrence "Larry" & Sheila Agranoff. Call 631-805-4400 (c)
Long Island Condo & Home Sale Specialists
Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803

Joan, No they don't ever think of what we have to spend, or time wasted...never, never, never!

Gail, We kept trying to reach her, but her phone wasn't taking any messages, so we called Doreen. She said she didn't know(???) her sister was in the community and was confused herself about it....hmmm not sure we can believe her, but she said she was going to reach Darla by text and find out what was going on. Didn't hear back from either one yet!

November 27, 2011 08:54 AM
Rainmaker
914,470
Belinda Spillman
Your Real Estate Resource For Life!
Aspen Lane Real Estate LLC

Hey guys.  I hear ya.  I am dealing with the same thing right now.  Folks in from Calif.  I took them out Friday and am taking them again today and yet they won't be moving till April.  Ugh!

November 27, 2011 08:55 AM
Rainmaker
1,370,922

Lawrence "Larry" & Sheila Agranoff. Call 631-805-4400 (c)

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Welcome to our world of Real Estate! We are Long Island's Premiere Realtor's representing all of Long Island New York, including Residential Homes, 55 and Over Communities, Condo/Townhouse, Luxury Long Island Properties and Corporate Relocation Specialists! Interested in selling your Long Island Home or Condo? Contact Larry and Sheila to get a professional estimate at 631-805-4400.