Mirror, Mirror On The Wall - Who Is The Best Negotiator Of All?

By
Real Estate Broker Owner with KGC Properties LLC, Tucson Property Management & Real Estate

You would think that some people are just born with good negotiating skills.  Others, who are good negotiators - have cultivated that skill.

A little incident a couple weeks ago related to my car.  Usually, I let little things go - but this time - it was more than little.  At first the manager said, "Small mistake - it's just a cosmetic thing - nothing some paint won't fix." But I want a new wheel!  The mistake? Had my brakes changed, and they forgot to put the gasket and screw back on to seal the brake fluid line - which ultimately leaked and the acid ate up the paint on my wheels.  Never mind the bigger issue of no brake fluid right?!

We couldn't agree on anything - so plan B.  Ironically the very next day, I saw this manager in a grocery store parking lot with his cherry-ed out 1956 truck.  It was freshly polished, with chrome wheels so sparkling and clear they could have been mirrors.  Likely with sarcasm I said, "Wow - imagine if brake fluid spilled on those wheels and ate up the chrome."

Suddenly, we were speaking the same language and landed an  agreement about my wheel.

Point about negotiating?

Give your offer the advantage from the get-go - set the bar for what you want with higher expectations yet strong substance.  It will set the standard for future discussions.

Speak a different language if you have to - will the person you are dealing with be swayed by hard facts, or do they need to talk and discuss things out?  Take the time to understand their language and mirror it - the end result is your offer or request will be more easily received.

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Buying or selling Tucson real estate, Mt Lemmon, Tucson bank-owned homes, Tucson rental homes, or Tucson lease option homes? Visit www.KGCPropertiesLLC.com .

                                                 

 

This blog is written with my opinions and my opinions are  presented with accuracy but not guarantees. Please talk to a professional before making any real estate, financial or agency decisions.    Gabrielle Kamahele Rhind - 2014. If you want to reprint parts of this - just email me for my permission: KGCProperties@gmail.com .

 

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Rainmaker
1,684,360
Gabe Sanders
Stuart Florida Real Estate
Martin County Residential Homes, Condos and Land Sales

Well done Gabrielle.  Often the best negotiator is the one that gets his/her way while the other one thinks they won.

November 30, 2011 07:36 AM
Rainmaker
312,685
Sandy Acevedo
RE/MAX Masters, Inland Empire Homes for Sale
951-290-8588

Hi Gabrielle, great job on getting your point across. Also lucky that you saw him with his great truck to make the analogy.

November 30, 2011 10:13 AM
Ambassador
653,418
Debb Janes
Realtor, Camas, Washington EcoBroker
The Carl Group, LLC

Gabrielle, glad this had a good outcome for you - and good for you for not giving up. You were right. Don't you love how the universe gave you that moment in the parking lot?

November 30, 2011 10:17 AM
Rainer
276,566
Steven Cook
- Pierce, King, Kitsap, Thurston, Mason Counties

Gabrielle - Thank you for a very vivid example of one of the best ways to negotiate to get what should be done done.  

December 01, 2011 01:24 PM
Ambassador
1,067,930
Paul Henderson
I always put my clients first in any transaction!
RE/MAX Professionals.

Remember the good old days when a featured post would get 75 to 100 comments Gabs? This post deserved much more... 

December 11, 2011 09:51 AM
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Rainmaker
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Gabrielle Kamahele Rhind

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