We have all heard the saying “Fake it until you make it!” Well, that doesn’t fly on my team. Now, I have a new agent on my team, she has only been licensed for 3 months and she just had her first close. She asked me if she should fake it or lie to potential clients.
I told her “NO WAY” and you are part of a team and you can tell them that. You are backed up and everything you do will be checked and double checked. If you have a questions, someone on the team will have an answer and the only way to get to where we are is to start.
If a client doesn’t want to work with you because you are new, fine, we will put them with someone else on the team. (no big deal) But, do you know how many have asked her about how long she has been in business? Zero, 0, goose egg, nada, not one single person asked her how long she had been in business.
She is now working with 5 different buyers and all of them love her and you want to know the reason they love her? Now, when I get an answer from a client like that after I ask “How do you like working with Amy?” and I get an answer like this back, I knew I hired the right person! “She is fun, knowledgeable and exactly what we were looking for in an agent. If she doesn’t have the answer, we love how she tells us that, makes a call and gets the answer! Not once have we felt that she would give us an answer just to seem more knowledgeable that she really is. We trust her more than any other agent we have ever met and that is why we enjoy working with her”
Now, do you think they would feel the same way about her if she faked it until she made it? I can answer without a doubt their answer wouldn’t be the same and I’m glad to have her on our team. If you are new to the business, don’t be ashamed, we were all there at one time.