Cell Phone Etiquette 101

By
Managing Real Estate Broker with Winchester Real Estate Sales, Cornerstone Business Group Inc 0225086119
http://actvra.in/sJ8

I was meeting with a group of clients today, and then it happened.  My Real Estate Winchester VAcell phone went off.  My cell phone going off isn't that unusual, but in a meeting, it's terribly unusual for me.  I try to always flick it to vibrate before I enter a meeting if I carry it at all.  I don't want the discussion to be sidetracked by a ringing cell phone.  Today, I forgot.

There are certain things I think every business professional should do when relating to his/her cell phone.  They are definitely important tools in our arsenal of business weapons, but they are also annoyances for others when we're in the midst of an important conversation or negotiation.  Let me give you a few things I would love to see happen in the business world of cellphones:

  • Silence your cell phone before you enter a meeting.  That was a no brain-er.  If you're expecting an important call relating to the meeting, make your counterpart aware right away so that when it comes it will be accepted as expected.
  • Move away from the group when you take that call, and complete the call out of hearing range of the participants.
  • Make is as short as humanly possible. 
  • If you're not expecting a "meeting related" call, leave your cell phone in your car.  If your family isn't in some sort of crisis, a few minutes probably won't hurt anything.  What did we do in the 80s?
  •  Get rid of the Hendrix "Wild Thing" ring-tone.  I note that one because I love Hendrix, and if I was going to be wild and crazy with my phone that would probably be my ring-tone.  It's hard to take you seriously with some pop tart blaring on your phone when it goes off in a business meeting.
  • At the risk of sounding like a heartless child hating maggot, don't have your three year old make your phone answering message.  I'm sure your little ones are amazing, mine were, but an incoherent child blabbering on a business call is not only annoying, it's aggravating while you wait through the two minute chatter-bomb to explain that you need another signature on a legal document, pronto!
  • Avoid the three year old answering message by answering your phone when possible.  I can't tell you how much business I get each year from clients who couldn't get the listing agent on the phone.  I love it, but kills the bottoReal Estate Winchester VAm line for others.
  • Don't text during a business breakfast, brunch, lunch, dinner, drinks or anytime you're in a business dialog.  It's just rude.  If you have something that needs to be taken care of, excuse yourself and go take care of it.  There is little more obnoxious than watching someone who is supposed to be listening to you texting while you're speaking.  It's obvious that they're not interested. 
  • Get crazy and leave it home for a night out.  Wow!  Now that's an "out there" idea!  If you're like me, my wife has one anyway.Real Estate Winchester VA

My own cell phone faux pas reminded me of my love/hate relationship with the cell phone.  I can't imagine doing business without one, but I actually do remember when I did, and I did OK.  

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  1. Kamal Salim 02/11/2012 03:32 AM
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Rainer
36,150
Murray Scotton
CCS, SRES
Royal LePage Benchmark

Mike great reminders...if I was on the other side of the table I wouldn't think I was important to the person that takes continual phone calls.

If there is an incoming call I'm expecting I'll let my clients know that it could be coming in during our meeting.

 

February 13, 2012 01:13 PM
Rainmaker
143,458
Dale Taylor
Realtor = Chicago Illinois Homes Townhomes Condos
Re/Max All Properties New Lenox Illinois

When I am in the presence of a client I will ask if they mind if I answer a call.  I do tell my clients I will not answer my cell when I'm with a client, unless I'm expecting a call relating to them.

February 15, 2012 02:32 AM
Rainmaker
267,982
Kasey & John Boles - Jon Gosche Real Estate
Boise, Meridian, Ada/Canyon/Gem/Boise Counties
Jon Gosche Real Estate, Boise ID

My phone is both my friend and my foe.  I actually have a love/hate relationship with it and if I ever got out of real estate or had a job that didn't require me to have a cell phone I'd throw it in a pond and never look back.  With that said, I love your post. -Kasey

February 22, 2012 12:14 PM
Rainer
332,837
Paul Gapski
619-504-8999,#1 Resource SD Relo
Berkshire Hathaway / Prudential Ca Realty

thank you very much for the informative and interesting post. I get so much out of the active rain network.

March 06, 2012 09:20 AM
Rainmaker
719,802
Mike Cooper
Your Winchester, VA Real Estate Pro
Winchester Real Estate Sales, Cornerstone Business Group Inc

Thanks, Paul.  Have a great Tuesday!

March 06, 2012 09:38 AM
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Rainmaker
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Mike Cooper

Your Winchester, VA Real Estate Pro
Winchester has a place for you! Call me.
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