Touring a Property in Shifts . . . Is That What You're Saying?!?

By
Real Estate Broker/Owner with BuyersAgentPortland.com | (503) 810-7192 Portland Metro Exclusive Buyers Agent | 100% Buyer Representation ~ 100% of the Time Licensed State of Oregon
http://actvra.in/sW5

There's nothing that surprises me in real estate anymore.  This evening was no exception.  After receiving a call from a buyer on a property they want to tour, I contacted the listing agent via email.  

Keep in mind, there is a tenant in one of the units (it's a duplex) and one unit is vacant.  There are ABSOLUTELY NO SHOWING INSTRUCTIONS ON THE LISTING SHEET.

This is what I received after I emailed the listing agent about showing the property:

"You can show the main floor unit using the RMLS lock box. The lower unit is occupied and shown by appointment if there is interest after viewing the main floor.  I hope this works for you.  Let me know if there are questions and the date you will show."

So I write email back:

"I'd prefer not have to go back twice, and without talking to the buyers, I suppose they would like to see both units at the same time as well. I realize the tenant is less inconvenienced by lookie-loo's that way. But, on the other hand, wouldn't you like to "convenience" a potential buyer as opposed to inconvenience a tenant!? "

REMEMBER, I don't have showing instructions on the listing sheet, only instruction to call LA.  I have no idea about showing the property other than the above-communication thus far.  He did write:  "I hope this works for you.  Let me know if there are questions . . . "

I EVEN USED A WINKY SMILEY FACE!!

This is what I got back:

"Sorry, thats the arrangement we have with the remaining tenant during these last few days of his tenancy. He will be out on the 23rd."

WHY COULDN'T HE JUST TELL ME THAT IN HIS REPLY TO MY ORIGINAL INQUIRY?!?

Why the cloak and dagger crap about "If you like the main floor unit , , , click your heels twice, blow the thistles off a dandelion, bow to Mecca, burn three candles to the Virgin Mary . . . and then you can see the lower unit."

Posted by

Buyer Focused ~ Buyer Results

 

Representing Buyers in the Portland Metro Real Estate Market | Clackamas Multnomah and Washington Counties | Since 1999

Carla Muss-Jacobs, REALTOR®, ABR, CEBA, ePro
Principal Broker/Owner

Direct: 503-810-7192 | BuyersAgentPortland.com | Carla@BuyersAgentPortland.com

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Rainer
390,164
John Souerbry
John A. Souerbry & Associates - Palo Alto, CA
Homes, Land & Investments

I would have replied with invisible ink that would decoded with lemon juice and decoded with a top secret pinky ring.

Feb 14, 2012 12:54 AM #1
Rainer
294,894
Marie Graham
Owner, The Refreshed Home White Plains NY - White Plains, NY
Westchester County Interior Decorator, Home Stager

WHAT, isn't scavenger-hunting a CE requirement??

Feb 14, 2012 12:58 AM #2
Rainmaker
728,077
Elite Home Sales Team
Keller Williams Realty - San Clemente, CA
A Tenacious and Skilled Real Estate Team

There are some important times to show and miss those and the property may sit for a long time.

Feb 14, 2012 12:59 AM #3
Rainer
81,703
Iris Stuart
none - Santa Rosa, CA

What a lousy communication style.  If it weren't for the fact that your clients want to see the property, you'd probably just walk away and ignore this property.

The timing of your blog coordinates with my frustrating search for a condo recently for a client.  I've come to the conclusion that many purported sellers really don't want to sell.  Or their agents don't.  Impossible viewing schedules, appointments required for vacant & empty properties, no pictures or poor photos... the list goes on. Its very frustrating to see a listing on the MLS with over 200 DOM, 1 photo of the front, conflicting viewing instructions (go direct/no lock box), and the agent doesn't return emails, text messages or phone calls.  At that point there isn't anything to do but move on to the next home.

Feb 14, 2012 02:24 AM #5
Rainmaker
451,249
Allison Stewart
St.Cloud Homes - Saint Cloud, FL
St. Cloud Fl Realtor, Osceola County Real Estate 407-616-9904

Ah Carla-they know not, with whom they are messing.  Sprinkle the email with fairy dust, call the agents Broker, and tell him you will be showing BOTH units and gave notice yesterday of your desire to do so.  Then see if the magic happens!

If not, you can always resort to using pins and dolls!  LOL

Good Luck.

Feb 14, 2012 06:45 AM #6
Ambassador
687,065
Charita Cadenhead
Keller Williams Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

Seems to me if it's not available to show then it shouldn't be in the MLS.  Kinda of like Paula's Hataway's house.  Listed but not available.

Feb 14, 2012 06:57 AM #7
Ambassador
766,579
Brenda Mullen
RE/MAX Access - Schertz, TX
Your San Antonio TX Real Estate Agent!!

Obviously he likes to do everything in pieces...showings and giving instructions.  Each time you ask, you get a piece of the clue...like a mystery...fun, NOT!

Feb 14, 2012 08:02 AM #8
Rainer
30,267
Peter Michelbach
International, INT
i Sell Real Estate

Carla, that is meschugge from that other agent, I believe...karma will prove. Take care. Have a happy V day....romance, joy ...just be happy

 

Feb 14, 2012 08:06 AM #9
Rainmaker
1,274,514
Michelle Gibson
Hansen Real Estate Group Inc. - Wellington, FL
REALTOR

Carla - Not sure why so many agents make things so complicated.

Feb 14, 2012 09:44 AM #10
Rainer
205,303
Marge Piwowarski
Phoenix AZ Horse Property - Phoenix, AZ
Phoenix AZ Horse Property, LLC

Tenants are blocking short sales and even a few lender owned sales all over our region.  I have given up trying to show them.  If there are homes to show that are roughly equivalent, I skip all the tenanted ones. 

Feb 14, 2012 04:03 PM #11
Rainmaker
735,388
Juli Vosmik
Dominion Real Estate Partners, LLC, Scottsdale, AZ - Scottsdale, AZ
Scottsdale/Cave Creek, AZ real estate 480-710-0739

Carla - I literally UGH'ed out loud on this one.  As you said, one simple, at this time we are....However after the 23rd........  Is there a full moon out?  I've have a few moments like that the last couple of days.

Feb 14, 2012 09:52 PM #12
Ambassador
841,076
Connie Harvey
Pilkerton Realtors - Brentwood, TN
Realtor - Nashville TN Real Estate

Carla, some agents just don't get it. Then they wonder why the property doesn't sell.

Feb 15, 2012 02:58 PM #13
Ambassador
647,450
Gayle Rich-Boxman Fishhawk Lake Realtor (503)755-2905
Vernonia Realty - Vernonia, OR
"Your Gateway to the Lake" Birkenfeld Oregon

Oh, Carla~How you make me laugh!  Those darned humans. For years I've wanted to put that on a bumper sticker. Your last few lines really cracked me up. You could do real estate standup!

Feb 16, 2012 12:45 PM #14
Rainmaker
635,440
Dawn A Fabiszak
Keller Williams Real Estate ( Denver metro area, Colorado - Aurora, CO
The Dawn of a New Real Estate Experience!

Carla ~ I'm a little confused....are you frustrated with this agent?  (wink, wink) lol  I love your rant!!  Agents like that live in their own little world.  But I have to give you kudos for your comment.  wouldn't you like to "convenience" a potential buyer as opposed to inconvenience a tenant!?  You think he would have gotten a clue then.

Feb 17, 2012 05:19 PM #15
Rainmaker
291,317
Kasey & John Boles - Jon Gosche Real Estate
Jon Gosche Real Estate, Boise ID - Boise, ID
Boise, Meridian, Ada/Canyon/Gem/Boise Counties

It's pretty common here with investment properties to make an offer "subject to viewing the property" so that only serious buyers will want to look and to not bug the tenants.  Sometimes it works, sometimes I think it is a big detriment to the seller.  Tenants are a tough situation, they often dont' have any motivation to show.....I also like your comment that Dawn reiterated as well. So did you show it and sell it? -Kasey

Feb 17, 2012 08:57 PM #16
Rainmaker
406,901
Nevin Williams
Sierra Pacific Mortgage Raleigh - Raleigh, NC
Raleigh Mortgage Pro

Carla - good grief!  Do they want to sell the thing or not?!  It would be nice if the listing agent could take a moment to leave a few notes.  Geez...

Feb 17, 2012 10:27 PM #17
Ambassador
1,660,656
Tammy Lankford
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Your Lake Sinclair Expert (706-485-9668)

wonder how the seller likes this "arrangement" the agent has with the tenants.   I talked to one of my sellers today.... told him tenants are pigs and must go.  we're taking it off the market until they are gone and repairs can be made. 

Feb 18, 2012 03:03 PM #18
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Rainmaker
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Carla Muss-Jacobs, Principal Broker/Owner

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