Touring a Property in Shifts . . . Is That What You're Saying?!?

By
Real Estate Broker/Owner with BuyersAgentPortland.com | (503) 810-7192 Portland Metro Exclusive Buyers Agent | 100% Buyer Representation ~ 100% of the Time Licensed State of Oregon
http://actvra.in/sW5

There's nothing that surprises me in real estate anymore.  This evening was no exception.  After receiving a call from a buyer on a property they want to tour, I contacted the listing agent via email.  

Keep in mind, there is a tenant in one of the units (it's a duplex) and one unit is vacant.  There are ABSOLUTELY NO SHOWING INSTRUCTIONS ON THE LISTING SHEET.

This is what I received after I emailed the listing agent about showing the property:

"You can show the main floor unit using the RMLS lock box. The lower unit is occupied and shown by appointment if there is interest after viewing the main floor.  I hope this works for you.  Let me know if there are questions and the date you will show."

So I write email back:

"I'd prefer not have to go back twice, and without talking to the buyers, I suppose they would like to see both units at the same time as well. I realize the tenant is less inconvenienced by lookie-loo's that way. But, on the other hand, wouldn't you like to "convenience" a potential buyer as opposed to inconvenience a tenant!? "

REMEMBER, I don't have showing instructions on the listing sheet, only instruction to call LA.  I have no idea about showing the property other than the above-communication thus far.  He did write:  "I hope this works for you.  Let me know if there are questions . . . "

I EVEN USED A WINKY SMILEY FACE!!

This is what I got back:

"Sorry, thats the arrangement we have with the remaining tenant during these last few days of his tenancy. He will be out on the 23rd."

WHY COULDN'T HE JUST TELL ME THAT IN HIS REPLY TO MY ORIGINAL INQUIRY?!?

Why the cloak and dagger crap about "If you like the main floor unit , , , click your heels twice, blow the thistles off a dandelion, bow to Mecca, burn three candles to the Virgin Mary . . . and then you can see the lower unit."

Posted by

Buyer Focused ~ Buyer Results

 

Representing Buyers in the Portland Metro Real Estate Market | Clackamas Multnomah and Washington Counties | Since 1999

Carla Muss-Jacobs, REALTOR®, ABR, CEBA, ePro
Principal Broker/Owner

Direct: 503-810-7192 | BuyersAgentPortland.com | Carla@BuyersAgentPortland.com

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Rainer
389,214
John Souerbry
Homes, Land & Investments
John A. Souerbry & Associates

I would have replied with invisible ink that would decoded with lemon juice and decoded with a top secret pinky ring.

February 14, 2012 12:54 AM
Rainmaker
283,738
Marie Graham
Westchester County Interior Decorator, Home Stager
Owner, The Refreshed Home White Plains NY

WHAT, isn't scavenger-hunting a CE requirement??

February 14, 2012 12:58 AM
Rainmaker
671,876
Elite Home Sales Team
A Tenacious and Skilled Real Estate Team
Keller Williams Realty

There are some important times to show and miss those and the property may sit for a long time.

February 14, 2012 12:59 AM
Rainer
81,653
Iris Stuart
none

What a lousy communication style.  If it weren't for the fact that your clients want to see the property, you'd probably just walk away and ignore this property.

The timing of your blog coordinates with my frustrating search for a condo recently for a client.  I've come to the conclusion that many purported sellers really don't want to sell.  Or their agents don't.  Impossible viewing schedules, appointments required for vacant & empty properties, no pictures or poor photos... the list goes on. Its very frustrating to see a listing on the MLS with over 200 DOM, 1 photo of the front, conflicting viewing instructions (go direct/no lock box), and the agent doesn't return emails, text messages or phone calls.  At that point there isn't anything to do but move on to the next home.

February 14, 2012 02:24 AM
Rainmaker
451,192
Allison Stewart
St. Cloud Fl Realtor, Osceola County Real Estate 407-616-9904
St.Cloud Homes

Ah Carla-they know not, with whom they are messing.  Sprinkle the email with fairy dust, call the agents Broker, and tell him you will be showing BOTH units and gave notice yesterday of your desire to do so.  Then see if the magic happens!

If not, you can always resort to using pins and dolls!  LOL

Good Luck.

February 14, 2012 06:45 AM
Ambassador
683,273
Charita Cadenhead
Serving Jefferson and Shelby Counties (Alabama)
Keller Williams Realty

Seems to me if it's not available to show then it shouldn't be in the MLS.  Kinda of like Paula's Hataway's house.  Listed but not available.

February 14, 2012 06:57 AM
Ambassador
754,362
Brenda Mullen
Your San Antonio TX Real Estate Agent!!
RE/MAX Access

Obviously he likes to do everything in pieces...showings and giving instructions.  Each time you ask, you get a piece of the clue...like a mystery...fun, NOT!

February 14, 2012 08:02 AM
Rainer
30,267
Peter Michelbach
i Sell Real Estate

Carla, that is meschugge from that other agent, I believe...karma will prove. Take care. Have a happy V day....romance, joy ...just be happy

 

February 14, 2012 08:06 AM
Rainmaker
1,230,602
Michelle Gibson
REALTOR
Hansen Real Estate Group Inc.

Carla - Not sure why so many agents make things so complicated.

February 14, 2012 09:44 AM
Rainer
205,153
Marge Piwowarski
Phoenix AZ Horse Property, LLC
Phoenix AZ Horse Property

Tenants are blocking short sales and even a few lender owned sales all over our region.  I have given up trying to show them.  If there are homes to show that are roughly equivalent, I skip all the tenanted ones. 

February 14, 2012 04:03 PM
Rainmaker
706,881
Juli Vosmik
Scottsdale/Cave Creek, AZ real estate 480-710-0739
Dominion Real Estate Partners, LLC, Scottsdale, AZ

Carla - I literally UGH'ed out loud on this one.  As you said, one simple, at this time we are....However after the 23rd........  Is there a full moon out?  I've have a few moments like that the last couple of days.

February 14, 2012 09:52 PM
Ambassador
832,303
Connie Harvey
Realtor - Nashville TN Real Estate
Pilkerton Realtors

Carla, some agents just don't get it. Then they wonder why the property doesn't sell.

February 15, 2012 02:58 PM
Ambassador
537,027
Gayle Rich-Boxman Fishhawk Lake Realtor (503)755-2905
"Your Gateway to the Lake" Birkenfeld Oregon
Vernonia Realty

Oh, Carla~How you make me laugh!  Those darned humans. For years I've wanted to put that on a bumper sticker. Your last few lines really cracked me up. You could do real estate standup!

February 16, 2012 12:45 PM
Rainmaker
632,264
Dawn A Fabiszak
The Dawn of a New Real Estate Experience!
Keller Williams Real Estate ( Denver metro area, Colorado

Carla ~ I'm a little confused....are you frustrated with this agent?  (wink, wink) lol  I love your rant!!  Agents like that live in their own little world.  But I have to give you kudos for your comment.  wouldn't you like to "convenience" a potential buyer as opposed to inconvenience a tenant!?  You think he would have gotten a clue then.

February 17, 2012 05:19 PM
Rainmaker
275,750
Kasey & John Boles - Jon Gosche Real Estate
Boise, Meridian, Ada/Canyon/Gem/Boise Counties
Jon Gosche Real Estate, Boise ID

It's pretty common here with investment properties to make an offer "subject to viewing the property" so that only serious buyers will want to look and to not bug the tenants.  Sometimes it works, sometimes I think it is a big detriment to the seller.  Tenants are a tough situation, they often dont' have any motivation to show.....I also like your comment that Dawn reiterated as well. So did you show it and sell it? -Kasey

February 17, 2012 08:57 PM
Rainmaker
396,775
Nevin Williams
Raleigh Mortgage Pro
Sierra Pacific Mortgage Raleigh

Carla - good grief!  Do they want to sell the thing or not?!  It would be nice if the listing agent could take a moment to leave a few notes.  Geez...

February 17, 2012 10:27 PM
Ambassador
1,483,633
Tammy Lankford
Your Lake Sinclair Expert (706-485-9668)
Lane Realty

wonder how the seller likes this "arrangement" the agent has with the tenants.   I talked to one of my sellers today.... told him tenants are pigs and must go.  we're taking it off the market until they are gone and repairs can be made. 

February 18, 2012 03:03 PM
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Rainmaker
1,250,991

Carla Muss-Jacobs, Principal Broker/Owner

Buyer Focused ~ Buyer Results
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