Hey, Fellow Agent, How about telling me WHY you’re calling!

By
Real Estate Agent with Vernonia Realty 700512026

Hey, Fellow Agent, How about telling me WHY you’re calling!

 

My principal broker and I got to talking the other day about something that realtors often do. They will call and leave the cryptic message, “call me”, but that’s ALL they say. They don’t tell you WHY they are calling and as a result, it doesn’t give you any opportunity to be prepared with a file or research answers before calling back, or or or….we’ve all been caught off guard and we don’t want to seem disorganized, we want to look as professional as possible. It sometimes gives a false sense of urgency or even worse, makes that agent look egotistical and "above" leaving any information because they are just too darned busy and important to do that. It's ANNOYING. And guess what?  They might not get a timely return phone call because of it!

 

So, Mr. or Ms. Realtor, take a lesson from homebuyers, they usually let you know why they’re calling. They even give you valuable information like the MLS# or when they want to see your listing!

 

 

 

 

 

 

 

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Topic:
ActiveRain Community
Groups:
Addicted to Active Rain
Diary of a Realtor
Tags:
real estate phone etiquette

Comments 68 New Comment

Anonymous
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Rainmaker
612,958
Bob Miller
The Ruiz/Miller Team - Ocala's Dream Team
Keller Williams Cornerstone Realty

Hi Gayle, I agree.  The other thing that annoys me is the listing agent trying to sell ME on their listing.

February 21, 2012 01:03 PM
Rainer
85,862
Ranji Singh, SRES
Royal LePAGE York North Realty, Brokerage

Hi Gayle ...... exasperation is the feeling. I recently returned a page ... to only a name and phone number regarding a condo I've listed. As I move into pre-qual territory, I asked "do you know the building"? She says "No, tell me about it". After about 3 minutes she stops me, "Oh, I am an agent, and I do live in the building". Turns out she was looking for a unit for her son. I counted to 10 then continued as a professional would.

 

Grrrr!!!

February 21, 2012 01:39 PM
Rainmaker
64,994
Brenda & Ron Cunningham
Realtors, Homes for Sale - Phoenix Metro
West USA Realty

it is a better usage of time to leave a message of what the call is about.

February 21, 2012 08:57 PM
Rainer
45,004
Jairo Arreola
VA Home Loan Specialist - SF Bay Area - South Bay - San Jose
Aladdin Realty

It is always frustrating! I always leave a detailed message and also repeat my number twice =)

February 23, 2012 09:34 PM
Rainmaker
267,882
Kasey & John Boles - Jon Gosche Real Estate
Boise, Meridian, Ada/Canyon/Gem/Boise Counties
Jon Gosche Real Estate, Boise ID

I am so with you on this.  I always think it's so weird when I get a message from a Realtor with no other information.  What is the purpose?  I leave detailed info so that if they call back and I am unable to answer, question can be answered on my message.  Phone tag over.  -Kasey

March 16, 2012 12:21 AM
Anonymous
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Ambassador
482,428

Gayle Rich-Boxman Fishhawk Lake Realtor (503)755-2905

"Your Gateway to the Lake"
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