I have been using AgentOffice for over a year now and I still find new things it can do for me.
After trying to get Outlook to print some labels I bought an older version of AO and fell in love with it. I like programs that think like me and don't have a long learning curve. I figured this one would work. I used it for several months and kept finding new areas and capabilities. Finally I broke down and took a class from Gary David Hall. WOW! That was money Well Spent! Gary knows his programs and is a good teacher. I learned a whole lot and was able to put it ot good use.
One example: I used to print out my mailings and then I had to sort them by zip code. AO will sort them for you. The printing process is about as simple as it can get. I was very happy how easy and quick it goes.
Another: Listing Plans come with the program. Gary Hall wrote a set called TransPlans. They are Very Thorough. I was suprised at some of the things he came up with to remind me to do. Some are not relavant to my practice but most are and it is very easy to delete the ones you don't need.
Feel free to post any questions or tips of your own here. I certainly don't know it all and am hoping to learn.