With the changing market many agents are signing up with companies to do BPO's. I know that I have been doing them and along with the little bit of extra cash I have earned I have also gotten 3 REO listing referrals from the companies I have signed up with.
When I first signed up I really had no clue what I was doing, but the forms were easy enough so I was able to fke my way through them and on occasion have to make a correction.
Recently I signed up for First American Residential Value View and they have a very good BPO manual. This is the only company out of the 20 - 35 companies I signed up with that makes you take a test and read a manual. I wish I had signed up with them from the beginning.
If you are just startin a BPO business I would suggest signing up with First American Residential Value View http://www.farvv.com/. I believe this can save you a lot of time down the road if you do not have to struggle on how to do a BPO correctly