Here’s a lesson that some Buyer’s Agents forget while living in the Information Age: you cannot lie to your Buyers because you will get caught. When I list a home on the MLS, there is not one field left blank. All the information that a Buyer’s Agent would need to know is given, plus attachments that give further disclosures and guidelines. I understand that there’s an occasional question or two that may not be addressed; I also understand that sometimes an Agent may miss some of the information provided on the listing.
What I don’t understand, however, is how a Buyer’s Agent can lie about almost everything on our listing to their Buyer. Even more, I don’t understand why they would.
We had a Buyer call us because she said her Agent told her that he couldn’t reach us and that there was no information on our listing. She wanted to talk to us directly to see if she can get some answers. Chris then proceeded to read her our entire listing on the MLS line by line, which answered every single one of her questions about the home and more. He even pointed out that there are instructions for the Buyer’s Agent on how to submit the offer.
When we did some further research, we figured out that the reason why this Agent was hesitant in showing the home and lied about the listing was because he didn’t have the Supra E-Key that is required to show all of our homes.
So the moral of our story is: there are a million ways that your Buyer can get a hold of the Listing agent to get the answers. I completely understand that there are Listing Agents that don’t provide information on their listing and that some detective work by the Buyer is necessary if the Buyer’s Agent isn’t getting the job done, but it’s clear that we’re not one of those Listing Agents. So please don’t lie because you will get caught.